I am sorry to hear that have had issues while playing online videos.
I recommend updating to the latest video driver for your NUC system. The driver is available here:
Make sure to remove and reinstall any Intel video driver from Control Panel.
Hi Allan, thank your quick reply.
I already have that video driver installed, I did this as soon as I installed Windows 7 a few days ago (as soon as the Windows 7 drivers became available).
Is it possible for someone to attempt to replicate the issue? So that I know I am not on my own. I'm fairly technical and it seems like it may be a combination of the video driver (10.18.10.3408) and the web browser (IE 11 and Google Chrome) that is causing this.
You're not alone. I've been able to replicate the problem myself. It's interesting that playback through XBMC (even using the Youtube add-on) is fine, while playback of the same content through a website is choppy.
I agree it seems to be between the video driver and the browser and/or browser plug in. It's not a hardware problem.
I've tested it under Windows 8.1 and Linux and see the same thing.
Are you sure it is the same issue?
I was reading the thread you are referring to where there was tearing in the browser but not in XBMC when playing Youtube videos. My issue is the video just struggles to play in in the browser, becomes out of sync, and the frame rate generally suffers. I'll try to play the video without going fullscreen when I get home and I'll also check the CPU usage levels.
How do these types of issues usually get resolved, by you sending these problems to the drivers "people"?
Thanks a lot for the support,
I can't say for certain they're the same issue. They do have some commonalities though.
I'm an Intel employee but I don't work in an official capacity in support. Basically I'm an enthusiast like you with a bit better visibility with the NUC team. I can report issues like this to the NUC development team but I don't have direct contact with the folks who create/update the drivers.
allan_intel will probably have better luck than me getting issues like this looked into but I'll keep trying too.
It is probably a hardware acceleration related issue.
You could try this:
I have the same device running Win 8.1 x64. Runs 1080p Youtube in Chrome pretty good.
Ok, I am updating this thread, I have a correction to make:
HTML5 does not seem to be affected by this. When I play an HTML5 1080p video on Youtube it doesn't seem to drop any frames and the CPU never gets over 50% (averages around 30%).
Flash however, on Youtube (or I suppose any website that has Flash) at 1080p the CPU gets to 100%. When I right click on the flash video and then "stats for nerds", it reports it's playing the video at about 10fps and about 10 seconds in it already drops 140 frames.
Also, something to note is that in windowed Youtube mode in the same "stats" section it says:
"software video rendering, software video decoding"
and when I go fullscreen it says:
"accelerated video rendering, software video decoding"
I'm guessing the software video decoding might be the problem, since its common for both.
I tried ArneG suggestion but when I'm in chrome, I go to chrome://gpu and here are my settings:
Graphics Feature Status
- Canvas: Hardware accelerated
- 3D CSS: Hardware accelerated
- Compositing: Hardware accelerated on all pages and threaded
- CSS Animation: Accelerated and threaded
- Flash 3D: Hardware accelerated
- Flash Stage3D: Hardware accelerated
- Flash Stage3D Baseline profile: Hardware accelerated
- WebGL multisampling: Hardware accelerated
- Texture Sharing: Unavailable. Hardware acceleration unavailable
- Video: Hardware accelerated
- Video Decode: Hardware accelerated
- Video Encode: Hardware accelerated
- WebGL: Hardware accelerated
I'm guessing my settings are okay, but something else is affecting flash's ability to use the hardware decoding.
Sorry for the mix up of information in my original thread.
Is anyone having this same problem? Or is it just me?
Windows 7, Flash frame drops.
You're not alone - I see the same behavior when watching 1080p YouTube videos through Chrome.
The exact same content plays just fine if I download and play it.
I'm on Win 7 64 bit SP1 and I have all the latest drivers installed.
I have the same on Win 8.1 64, latest drivers. Did you find a solution? Thanks!
I could not find a fix. It is pretty frustrating as I used to watch a lot of stuff on Youtube (or any other flash based content) and now I can't on this NUC.
You can try using the YouTube html5 workaround, the problem is not all content is coded for html5.
I really hope they come out with a fix soon.
Is there any indication that an update driver is on its way to address this issue? Not being able to load any flash content on this thing renders it pretty useless.
I've pretty much given up hope on this. Apparently it is more important for Intel to keep updating their wifi drivers that nobody asked for than it is for video card drivers that will allow this thing to properly function with flash, like any real htpc should.
Guys, there is a new driver released as beta, please try and test your computers with the link below:
Please bear in mind, the driver is provided "as-is".