5 Replies Latest reply on Feb 27, 2014 10:16 AM by kevin_intel

    Having problems installing the new intel HD 4000 driver

    Ccamacho

      Hi im trying to install the new driver 15.33.8.64.3345, currently i have the driver 8.15.10.2696 in my DELL Inspiron 15R 5520 but when i run de win64_15338.exe it appears and error box that says: Your operating system is not compatible. Then it closes and i dont know what to do pls help

        • 1. Re: Having problems installing the new intel HD 4000 driver

          Hi Ccamacho,

           

          I am sorry to hear you are having problems but let me help you.

           

          I would like to verify the information about your system so I can provide the correct drivers. Can you please post your dxdiag report here?

           

          How to get it?

          Dxdiag Report: Type dxdiag in Start Menu> open> Save> Copy/Paste here.

          • 2. Re: Having problems installing the new intel HD 4000 driver
            Ccamacho

            here is the Ddiag report:

             

            ------------------

            System Information

            ------------------

            Time of this report: 2/24/2014, 15:12:42

                   Machine name: NEGRO-PC

               Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)

                       Language: Spanish (Regional Setting: Spanish)

            System Manufacturer: Dell Inc.

                   System Model: Inspiron 5520

                           BIOS: InsydeH2O Version 03.72.24A14

                      Processor: Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz (4 CPUs), ~2.5GHz

                         Memory: 8192MB RAM

            Available OS Memory: 8068MB RAM

                      Page File: 3253MB used, 12879MB available

                    Windows Dir: C:\Windows

                DirectX Version: DirectX 11

            DX Setup Parameters: Not found

               User DPI Setting: Using System DPI

            System DPI Setting: 96 DPI (100 percent)

                DWM DPI Scaling: Disabled

                 DxDiag Version: 6.01.7601.17514 32bit Unicode

             

             

            ------------

            DxDiag Notes

            ------------

                  Display Tab 1: No problems found.

                    Sound Tab 1: No problems found.

                      Input Tab: No problems found.

             

             

            --------------------

            DirectX Debug Levels

            --------------------

            Direct3D:    0/4 (retail)

            DirectDraw:  0/4 (retail)

            DirectInput: 0/5 (retail)

            DirectMusic: 0/5 (retail)

            DirectPlay:  0/9 (retail)

            DirectSound: 0/5 (retail)

            DirectShow:  0/6 (retail)

             

             

            ---------------

            Display Devices

            ---------------

                      Card name: Intel(R) HD Graphics 4000

                   Manufacturer: Intel Corporation

                      Chip type: Intel(R) HD Graphics Family

                       DAC type: Internal

                     Device Key: Enum\PCI\VEN_8086&DEV_0166&SUBSYS_05691028&REV_09

                 Display Memory: 1696 MB

               Dedicated Memory: 64 MB

                  Shared Memory: 1632 MB

                   Current Mode: 1366 x 768 (32 bit) (60Hz)

                   Monitor Name: Generic PnP Monitor

                  Monitor Model: unknown

                     Monitor Id: CMN15AA

                    Native Mode: 1366 x 768(p) (60.009Hz)

                    Output Type: Internal

                    Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32

            Driver File Version: 8.15.0010.2696 (English)

                 Driver Version: 8.15.10.2696

                    DDI Version: 11

                   Driver Model: WDDM 1.1

              Driver Attributes: Final Retail

               Driver Date/Size: 3/19/2012 17:31:54, 8087040 bytes

                    WHQL Logo'd: Yes

                WHQL Date Stamp:

              Device Identifier: {D7B78E66-4226-11CF-1079-6325A9C2C535}

                      Vendor ID: 0x8086

                      Device ID: 0x0166

                      SubSys ID: 0x05691028

                    Revision ID: 0x0009

            Driver Strong Name: oem68.inf:IntelGfx.NTamd64.6.0:iIVBM0:8.15.10.2696:pci\ven_8086&dev_0166&subsys_05691028

                 Rank Of Driver: 00E60001

                    Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C

               Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                 {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                 {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                 {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                 {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                 {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                 {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                 {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                 {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                 {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                 {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                 {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                 {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                 {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                 {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                 {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                 {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                 {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                 {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                 {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                 {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                 {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                 {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                 {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                   D3D9 Overlay: Supported

                        DXVA-HD: Supported

                   DDraw Status: Enabled

                     D3D Status: Enabled

                     AGP Status: Enabled

             

             

            -------------

            Sound Devices

            -------------

                        Description: Speakers (Conexant SmartAudio HD)

            Default Sound Playback: Yes

            Default Voice Playback: Yes

                        Hardware ID: HDAUDIO\FUNC_01&VEN_14F1&DEV_506E&SUBSYS_10280569&REV_1000

                    Manufacturer ID: 1

                         Product ID: 100

                               Type: WDM

                        Driver Name: CHDRT64.sys

                     Driver Version: 8.54.0029.0000 (Spanish)

                  Driver Attributes: Final Retail

                        WHQL Logo'd: Yes

                      Date and Size: 12/14/2011 16:20:08, 1601152 bytes

                        Other Files:

                    Driver Provider: Conexant

                     HW Accel Level: Basic

                          Cap Flags: 0xF1F

                Min/Max Sample Rate: 100, 200000

            Static/Strm HW Mix Bufs: 1, 0

            Static/Strm HW 3D Bufs: 0, 0

                          HW Memory: 0

                   Voice Management: No

            EAX(tm) 2.0 Listen/Src: No, No

               I3DL2(tm) Listen/Src: No, No

            Sensaura(tm) ZoomFX(tm): No

             

             

            ---------------------

            Sound Capture Devices

            ---------------------

                        Description: Internal Microphone (Conexant SmartAudio HD)

              Default Sound Capture: Yes

              Default Voice Capture: Yes

                        Driver Name: CHDRT64.sys

                     Driver Version: 8.54.0029.0000 (Spanish)

                  Driver Attributes: Final Retail

                      Date and Size: 12/14/2011 16:20:08, 1601152 bytes

                          Cap Flags: 0x1

                       Format Flags: 0xFFFFF

             

             

            -------------------

            DirectInput Devices

            -------------------

                  Device Name: Mouse

                     Attached: 1

                Controller ID: n/a

            Vendor/Product ID: n/a

                    FF Driver: n/a

             

             

                  Device Name: Keyboard

                     Attached: 1

                Controller ID: n/a

            Vendor/Product ID: n/a

                    FF Driver: n/a

             

             

                  Device Name: USB Receiver

                     Attached: 1

                Controller ID: 0x0

            Vendor/Product ID: 0x046D, 0xC52F

                    FF Driver: n/a

             

             

                  Device Name: USB Receiver

                     Attached: 1

                Controller ID: 0x0

            Vendor/Product ID: 0x046D, 0xC52F

                    FF Driver: n/a

             

             

                  Device Name: USB Receiver

                     Attached: 1

                Controller ID: 0x0

            Vendor/Product ID: 0x046D, 0xC52F

                    FF Driver: n/a

             

             

            Poll w/ Interrupt: No

             

             

            -----------

            USB Devices

            -----------

            + USB Root Hub

            | Vendor/Product ID: 0x8086, 0x1E26

            | Matching Device ID: usb\root_hub20

            | Service: usbhub

            |

            +-+ Generic USB Hub

            | | Vendor/Product ID: 0x8087, 0x0024

            | | Location: Port_#0001.Hub_#0002

            | | Matching Device ID: usb\class_09

            | | Service: usbhub

             

             

            ----------------

            Gameport Devices

            ----------------

             

             

            ------------

            PS/2 Devices

            ------------

            + Standard PS/2 Keyboard

            | Matching Device ID: *pnp0303

            | Service: i8042prt

            |

            + Terminal Server Keyboard Driver

            | Matching Device ID: root\rdp_kbd

            | Upper Filters: kbdclass

            | Service: TermDD

            |

            + Dell Touchpad

            | Matching Device ID: *dll0569

            | Upper Filters: ETD

            | Service: i8042prt

            |

            + HID-compliant mouse

            | Vendor/Product ID: 0x046D, 0xC52F

            | Matching Device ID: hid_device_system_mouse

            | Service: mouhid

            |

            + Terminal Server Mouse Driver

            | Matching Device ID: root\rdp_mou

            | Upper Filters: mouclass

            | Service: TermDD

             

             

            ------------------------

            Disk & DVD/CD-ROM Drives

            ------------------------

                  Drive: C:

            Free Space: 773.2 GB

            Total Space: 939.7 GB

            File System: NTFS

                  Model: WDC WD10JPVT-75A1YT0

             

             

                  Drive: D:

                  Model: TSSTcorp DVD+-RW SN-208BB

                 Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (Spanish), , 0 bytes

             

             

            --------------

            System Devices

            --------------

                 Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 2 - 1E12

            Device ID: PCI\VEN_8086&DEV_1E12&SUBSYS_05691028&REV_C4\3&11583659&0&E1

               Driver: n/a

             

             

                 Name: Intel(R) HM77 Express Chipset LPC Controller - 1E57

            Device ID: PCI\VEN_8086&DEV_1E57&SUBSYS_05691028&REV_04\3&11583659&0&F8

               Driver: n/a

             

             

                 Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 1 - 1E10

            Device ID: PCI\VEN_8086&DEV_1E10&SUBSYS_05691028&REV_C4\3&11583659&0&E0

               Driver: n/a

             

             

                 Name: Intel(R) Management Engine Interface

            Device ID: PCI\VEN_8086&DEV_1E3A&SUBSYS_05691028&REV_04\3&11583659&0&B0

               Driver: n/a

             

             

                 Name: Intel(R) 7 Series Chipset Family SATA AHCI Controller

            Device ID: PCI\VEN_8086&DEV_1E03&SUBSYS_05691028&REV_04\3&11583659&0&FA

               Driver: n/a

             

             

                 Name: Intel(R) USB 3.0 eXtensible Host Controller

            Device ID: PCI\VEN_8086&DEV_1E31&SUBSYS_05691028&REV_04\3&11583659&0&A0

               Driver: n/a

             

             

                 Name: Intel(R) Centrino(R) Wireless-N 2230

            Device ID: PCI\VEN_8086&DEV_0887&SUBSYS_44628086&REV_C4\4&343E7A4E&0&00E1

               Driver: n/a

             

             

                 Name: Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D

            Device ID: PCI\VEN_8086&DEV_1E2D&SUBSYS_05691028&REV_04\3&11583659&0&D0

               Driver: n/a

             

             

                 Name: Intel(R) HD Graphics 4000

            Device ID: PCI\VEN_8086&DEV_0166&SUBSYS_05691028&REV_09\3&11583659&0&10

               Driver: n/a

             

             

                 Name: Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E26

            Device ID: PCI\VEN_8086&DEV_1E26&SUBSYS_05691028&REV_04\3&11583659&0&E8

               Driver: n/a

             

             

                 Name: 3rd Gen Core processor DRAM Controller - 0154

            Device ID: PCI\VEN_8086&DEV_0154&SUBSYS_05691028&REV_09\3&11583659&0&00

               Driver: n/a

             

             

                 Name: Intel(R) 7 Series/C216 Chipset Family SMBus Host Controller - 1E22

            Device ID: PCI\VEN_8086&DEV_1E22&SUBSYS_05691028&REV_04\3&11583659&0&FB

               Driver: n/a

             

             

                 Name: Realtek PCIe FE Family Controller

            Device ID: PCI\VEN_10EC&DEV_8136&SUBSYS_05691028&REV_05\4&83B10A7&0&00E0

               Driver: n/a

             

             

                 Name: High Definition Audio Controller

            Device ID: PCI\VEN_8086&DEV_1E20&SUBSYS_05691028&REV_04\3&11583659&0&D8

               Driver: n/a

             

             

            ------------------

            DirectShow Filters

            ------------------

             

             

            DirectShow Filters:

            WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514

            WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514

            WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514

            MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385

            Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385

            WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514

            WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.18221

            Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385

            Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385

            Gretech ASF Source Filter,0x00200000,0,1,GSFU.ax,

            WMT VIH2 Fix,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109

            Record Queue,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109

            WMT Switch Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109

            WMT Virtual Renderer,0x00200000,1,0,WLXVAFilt.dll,15.04.3508.1109

            WMT DV Extract,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109

            WMT Virtual Source,0x00200000,0,1,WLXVAFilt.dll,15.04.3508.1109

            WMT Sample Information Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109

            Gretech MPEG Source Filter,0x00200000,0,1,GSFU.ax,

            DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514

            Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17713

            WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514

            Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514

            AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17713

            VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17713

            SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528

            Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.16426

            AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528

            StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528

            MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713

            Creative Video Processing Filter,0x00200000,1,1,VidProcU.ax,1.00.0009.0000

            MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17713

            SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713

            VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

            Mpeg2Dec Filter,0x00600000,1,1,Mpeg2DecFilter.ax,1.00.0000.0000

            MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528

            Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514

            MPEG/AC3/DTS/LPCM Audio Decoder,0x00600000,1,1,MpaDecFilter.ax,1.00.0000.0000

            SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528

            Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514

            Gretech Video Filter,0x00200000,1,1,GVF.ax,

            Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713

            MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17713

            Gretech OGG Source Filter2,0x00200000,0,1,GSFU.ax,

            Gretech FLV Source Filter,0x00200000,0,1,GSFU.ax,

            Gretech MPEG Source Filter2,0x00200000,0,1,GSFU.ax,

            PlayReady DMO Wrapper,0x00600002,1,1,PRDMOW~1.DLL,1.03.2297.0000

            Gretech Network(MP4) Filter,0x00200000,0,1,GNF.ax,

            DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514

            Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17713

            MS PR Source Filter,0x00200000,0,2,PRSource.dll,1.03.2297.0000

            Gretech AsfEx Source Filter,0x00200000,0,1,GSFU.ax,

            Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514

            ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17713

            Gretech AVI Source Filter,0x00200000,0,1,GSFU.ax,

            Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713

            Gretech Network(OGG) Filter,0x00200000,0,1,GNF.ax,

            MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528

            Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17713

            Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17713

            Creative MJPEG Decoder 2,0x00200000,1,1,CtMJPGDec2.ax,1.00.0009.0000

            Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17713

            File Writer,0x00200000,1,0,WLXVAFilt.dll,15.04.3508.1109

            VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514

            WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514

            Gretech Audio Filter,0x00200000,1,1,GAF.ax,

            VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514

            File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514

            iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514

            Gretech Network(FLV) Filter,0x00200000,0,1,GNF.ax,

            iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514

            Gretech OGG Source Filter,0x00200000,0,1,GSFU.ax,

            Gretech Network(AVI) Filter,0x00200000,0,1,GNF.ax,

            DXVA Filter,0x00200000,1,1,Mpeg2DecFilter.ax,1.00.0000.0000

            Gretech MKV Source Filter,0x00200000,0,1,GSFU.ax,

            DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17713

            Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17713

            AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17713

            RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,

            Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514

            WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514

            MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528

            DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514

            Gretech Network(SHOUTcast) Filter,0x00200000,0,1,GNF.ax,

            Gretech Network(GOM) Filter,0x00200000,0,1,GNF.ax,

            Gretech AAC Source Filter,0x00200000,0,1,GSFU.ax,

            SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.18175

            Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.18175

            MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514

            Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514

            Gretech MP3 Source Filter,0x00200000,0,1,GSFU.ax,

            StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528

            Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514

            QIC1802 Demux,0x00200000,1,1,qicdemux.ax,1.00.0000.1621

            Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17713

            AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713

            Gretech MP4 Source Filter,0x00200000,0,1,GSFU.ax,

            AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17713

            Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713

            MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713

            Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713

            File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17713

            Creative Correct TimeStamp Filter,0x00200000,1,1,CTFrFix.ax,1.00.0005.0000

            Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000

            StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528

            AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514

            Creative H264 No Quality Control Filter,0x00200000,1,0,CTH264NoQC.ax,1.00.0001.0000

            Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17713

            File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17713

            File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17713

            Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514

            Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514

            BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669

            MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17713

             

             

            WDM Streaming Tee/Splitter Devices:

            Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

             

             

            Video Compressors:

            WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385

            WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385

            MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385

            DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514

            MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17713

            Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514

            Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514

            Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514

            Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514

            Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514

             

             

            Audio Compressors:

            WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385

            WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385

            IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713

            PCM,0x00200000,1,1,quartz.dll,6.06.7601.17713

            Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713

            GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17713

            CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713

            CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713

            MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17713

             

             

            Audio Capture Sources:

            External Microphone (Conexant S,0x00200000,0,0,qcap.dll,6.06.7601.17514

             

             

            PBDA CP Filters:

            PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528

            PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

            PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

             

             

            Midi Renderers:

            Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17713

            Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17713

             

             

            WDM Streaming Capture Devices:

            Conexant HD Audio capture,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

            ,0x00000000,0,0,,

            Integrated Webcam,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

             

             

            WDM Streaming Rendering Devices:

            ,0x00000000,0,0,,

            Conexant HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

             

             

            BDA Network Providers:

            Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

            Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

            Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

            Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

            Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

             

             

            Video Capture Sources:

            Integrated Webcam,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

             

             

            Multi-Instance Capable VBI Codecs:

            VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

             

             

            BDA Transport Information Renderers:

            BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669

            MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

             

             

            BDA CP/CA Filters:

            Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708

            Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708

            PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708

            XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708

             

             

            WDM Streaming Communication Transforms:

            Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

             

             

            Audio Renderers:

            Speakers (Conexant SmartAudio H,0x00200000,1,0,quartz.dll,6.06.7601.17713

            Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17713

            Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17713

            DirectSound: Speakers (Conexant SmartAudio HD),0x00200000,1,0,quartz.dll,6.06.7601.17713

             

             

            ---------------

            EVR Power Information

            ---------------

            Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)

              Quality Flags: 2576

                Enabled:

                Force throttling

                Allow half deinterlace

                Allow scaling

                Decode Power Usage: 100

              Balanced Flags: 1424

                Enabled:

                Force throttling

                Allow batching

                Force half deinterlace

                Force scaling

                Decode Power Usage: 50

              PowerFlags: 1424

                Enabled:

                Force throttling

                Allow batching

                Force half deinterlace

                Force scaling

                Decode Power Usage: 0

            • 3. Re: Having problems installing the new intel HD 4000 driver

              Ccamacho,

              Thanks for the information.

              Based on the report I recommend you uninstalling the graphics driver installed in your system. Here are the steps:

              http://www.intel.com/support/graphics/sb/CS-034574.htm

               

              After uninstalling the driver, please download and install the latest driver. Here is the latest driver:

              https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23639

               

              If during the installation you get notification messages, please try the manual driver installation:

              http://www.intel.com/support/graphics/sb/CS-033915.htm

              • 4. Re: Having problems installing the new intel HD 4000 driver
                Ccamacho

                I made it and it totally works thank you very much C: