I am sorry for this issue.
Just to verify we are on the same page, the Intel® Proset version 16.10 you mentioned above is for WiFi connectivity. Some of the Intel® Dual Band Wireless-N 7260 adapters do not include Bluetooth* capability; therefore, our first suggestion is to get the Bluetooth* software directly from your system manufacturer. In case the Intel® wireless adapter itself includes the Bluetooth component we recommend uninstalling and reinstalling the latest version available in the link below.
We are also investigating similar behaviors; we expect a software release for those reported issues which will be announced as soon as it becomes available.
Message was edited by: Joe
I'm using a Dell Inspiron 7537 with Intel Dualband N 7260 wifi card.
I'm facing problem to use the bluetooth, like unable to pair with bluetooth devices, devices get paired but with driver error mark, tried generic windows driver and also latest driver from Intel site.
I dont understand why intel or Dell use such cheap products in high end laptops.
Not only bluetooth but also the wifi on this 7260 cards is headache....some time it feels like i should throw this intel card to thrash bin and get a good quality Atheros card.
Power cycle: Shutdown, disconnect all power (including battery), restart system. However, it seems that your particular issue is different from the one presented by Crakehall. If that is the case it is better to continue in the thread you created. Intel Dual Band-N 7260 - Bluetooth Problem
I just paired two different cell phones to the computer with no problem and transferred a picture with one of them. The Intel® NUC has the same wireless adapter model.
I believe that the device you are trying to pair (showing driver error in the screenshot above) should be trying to install a driver in Device Manager and that driver may provide more information about the issue.