I am sorry to hear you are having problems with the product but let me help you.
At this point the driers we have available for your graphics controller are Win 7, Win 8 and Win 8.1 only. You can try the Win 7 driver but we do not guarantee the correct functionality when using a different OS.
Ok, Kevin, although they are bad news.
But there is another question, I have checked today in the Download Center and it is still there the
"Intel® HD Graphics Drivers for Intel® Pentium® Processors and Intel® Celeron® Processors"
Version 2.0 Date 1/30/2014
supporting all kinds of Windows. That was my mistake.
Wouldn't be a good idea modifiy the web?
Other people like me may buy a G1820 for using it in a Win XP and find themselves in the same dead end.