0 Replies Latest reply on Feb 9, 2014 2:32 PM by Optiplex

    please insert disc into drive d


      Help needed.


      I inserted a dvd into dvd-rom but it wont play. I have tried different other dvds and the work on my laptop but not on my dell desktop.


      I kept getting the error message: please insert disc into drive d.

      There is a yellow exclamation mark on for dvd-rom in device manager and that makes me thing its a driver issue.


      I have tried to download driver form dell support, got similar message, disc drive not found. Please advise.