I understand you have some tablet computers running Windows 8.1.
Please bear in mind configuration and support is different when installing Intel Rapid Storage on tablet devices. Intel recommends contacting your device manufacturer for troubleshooting and assistance. Our software was developed to work under desktop and server environment.
Thank you for your effort to reply, yet I don't know in what way I can appreciate your reply...
Microsoft Surface Pro is an Intel Core i5 processor based device. Opposed being a tablet, it's architecture is quite a like the one of a laptop, hence the reason why we initially invested in it as it's function is a 'laptop replacement'.
You're now telling me, that yet both the chipsets are designed and manufactured by Intel, you want to contact the device manufacturer whereas Intel provides and supplies the driver sets to control this device.
I am not installing the Intel Rapid Storage software, am merely utilizing the iRST (base) drivers for Intel chipsets who, imho inadequately, share similar identifiers when they've differences which cause first, the wrong driver to be installed, second to cause the hardware to not properly function.
I would appreciate a vendor to take notice of what their clients are reporting to be more pro-active and elaborate whether this is the first sign of a problem that might become bigger and report more within a short time. Of course, I'll be happy to share my findings on the web to provide people a work around, which I now seem to have to find myself as the vendor waves me off with a non-interested reply to a pretty detailed post.
Thank you for your attention.