6 Replies Latest reply on Nov 30, 2016 3:09 PM by jamescl13

    Not able to update Intel HD4600 graphics drivers

    Kaleem

      Hi,


      I bought Netgear Push2TV PTV3000 adapter and connected to Samsung Smart 3D TV 7 series. I have Asus N550JV laptop Windows 8.1 64-bit with i7 processor 4600 HD Graphics with WIDI. When i start Widi by going to "Devices>project>add wireless display>enter code displayed on TV",

      after entering the code laptop keeps on searching for few seconds then i get following error "Something went wrong your display could not

      connect" Thinking there might be problem with graphics or widi drivers i reinstalled graphics and widi but it dint help. Then I used the

      Intel update driver utility to check the latest Intel graphics drivers and i got the result after scanning as shown below

       

      Graphics Driver  (Newer Driver Available) 
      Product Detected  Intel® HD Graphics 4600 
      Current Driver Installed  10.18.10.3308 
      Newer Driver Available:  15.33.8.64.3345 (10.18.10.3345) 
      Download Now
      File Size:  138 MB

       

      After downloading when i try to install the latest graphics drivers "15.33.8.64.3345" it says "The driver being installed is not validated

      for this computer, please obtain the appropriate driver from the computer manufacturer". I have installed/re-installed widi remote verion

      1.0.0.0 recommended for Windows 8.1 and old graphics drivers 10.18.10.3308 many times but nothing is working at the end same errors. It is

      strange that I can detect and connect to my Netgear PTV3000 adapter from the charm menu and the connection with the PIN code is also

      successful. Then i get error "Something went wrong your display could not connect" when i went to ASUS support website there i can see

      ASUS N550JV supports only graphics drivers version 10.18.10.3308 which is installed now may be therefore new versions of graphics drivers

      are not working.

       

      What is the solution? I have attached a pic showing errors and Laptop specification. Can any one please help me.