4 Replies Latest reply on Feb 11, 2014 12:44 PM by kevin_intel

    DN2820FYKH - Video driver blue screen

    ZacB

      I bought an DN2820FYKH and installed Windows 8.1 Pro 64-bit using the stock BIOS, installed all Intel drivers and Windows updates, and everything was working fine. I updated the BIOS to the current release (0021) and now Windows blue sceens when the video driver is loaded.

       

      I wiped the SSD and reinstalled Windows from scratch. Everything works fine with the generic Microsoft video driver, but as soon as I install either of the Intel HD Graphics drivers from the DN2820FYKH drivers page, the computer blue screens.

       

      I've tried loading the default options in the BIOS, turning things on and off in the BIOS, reseating my SODIMM, and running a memory diagnostic. I'm at a loss.

       

      Any ideas?