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Problem: No DVI-D output; GMA4500MHD - LG L204WT - Dell E6500

idata
Employee
2,338 Views

I have 1 x LG L194WT, 2 x L204WT's and I can't get DVI to work with any of them... not properly anyway. I want to use the two L204WT's with the DVI output, I've only been using the L194WT for testing to try and help diagnose the problem.I can get 800x600 video to them, but with 1440x900 and 1680x1050 native resolutions respectively, that's pretty pointless... When I set the video to the native resolution, the monitors are enabled (ie, they come out of standby) but are totally black. They are recognised by the OS just fine.I'm using a Dell E6500, with PR02X dock, with dual DVI-D outputs... monitors are DVI-D input. I'm using dual link DVI-D cable (all pins bar the analogue ones). Intel number is GMA4500MHD. I'm using the latest video driver (7.15.10.1637) from the Dell website, the driver from Intel website doesn't work and tells me to use the manufacturer driver pack. OS is vista 64. (Update: I've just installed W7 7100 and all updates without improvement)Here's the dump for the L204WT from Moninfo...Monitor

 

Model name............... L204WT

 

Manufacturer............. LGE

 

Plug and Play ID......... GSM4E48

 

Serial number............ 341125

 

Manufacture date......... 2007, ISO week 9

 

-------------------------

 

EDID revision............ 1.3

 

Input signal type........ Digital

 

Color bit depth.......... Undefined

 

Display type............. RGB color

 

Screen size.............. 430 x 270 mm (20.0 in)

 

Power management......... Standby, Suspend, Active off/sleep

 

Extension blocs.......... None

 

-------------------------

 

DDC/CI................... Supported

 

MCCS revison............. 2.0

 

Display technology....... TFT

 

Controller............... Not supported

 

Firmware revision........ 0.1

 

Firmware flags........... 0x68

 

Active power on time..... Not supported

 

Current frequency........ Not supported

Color characteristics

 

Default color space...... Non-sRGB

 

Display gamma............ 2.20

 

Red chromaticity......... Rx 0.651 - Ry 0.333

 

Green chromaticity....... Gx 0.277 - Gy 0.614

 

Blue chromaticity........ Bx 0.145 - By 0.082

 

White point (default).... Wx 0.313 - Wy 0.329

 

Additional descriptors... None

Timing characteristics

 

Horizontal scan range.... 28-83kHz

 

Vertical scan range...... 56-75Hz

 

Video bandwidth.......... 150MHz

 

CVT standard............. Not supported

 

GTF standard............. Not supported

 

Additional descriptors... None

 

Preferred timing......... Yes

 

Native/preferred timing.. 1680x1050p at 60Hz

 

Modeline............... "1680x1050" 146.250 1680 1784 1960 2240 1050 1053 1059 1089 -hsync +vsync

Standard timings supported

 

720 x 400p at 70Hz - IBM VGA

 

640 x 480p at 60Hz - IBM VGA

 

640 x 480p at 75Hz - VESA

 

800 x 600p at 56Hz - VESA

 

800 x 600p at 60Hz - VESA

 

800 x 600p at 75Hz - VESA

 

832 x 624p at 75Hz - Apple Mac II

 

1024 x 768p at 60Hz - VESA

 

1024 x 768p at 75Hz - VESA

 

1280 x 1024p at 75Hz - VESA

 

1152 x 870p at 75Hz - Apple Mac II

 

1280 x 1024p at 60Hz - VESA STD

 

1280 x 960p at 60Hz - VESA STD

 

1152 x 864p at 75Hz - VESA STD

Report information

 

Date generated........... 10/07/2009

 

Software revision........ 2.30.0.797

 

Operating system......... 6.0.6001.2.Service Pack 1

Raw data

 

00,FF,FF,FF,FF,FF,FF,00,1E,6D,48,4E,85,34,05,00,09,11,01,03,EA,2B,1B,78,EA,D1,05,A6,55,47,9D,25,

 

15,50,54,A7,6B,80,01,01,81,80,81,40,71,4F,01,01,01,01,01,01,01,01,21,39,90,30,62,1A,27,40,68,B0,

 

36,00,B2,0E,11,00,00,1C,00,00,00,FD,00,38,4B,1C,53,0F,00,0A,20,20,20,20,20,20,00,00,00,FC,00,4C,

 

32,30,34,57,54,0A,20,20,20,20,20,20,00,00,00,FC,00,0A,20,20,20,20,20,20,20,20,20,20,20,20,00,EDI'm hoping to get some support on this one... Dell support appears mostly useless.CheersBrad
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idata
Employee
1,139 Views

Ok... further development...

I've tried messing with the media accelerator settings... but it's no better.

I am getting the monitor OSD message saying the frequency is out of range. The manual recommends H-> 64.674 KHz and V-> 60.0 Hz. The specification says the range is H-> 28-83kHz, V-> 56-75Hz.

The thing that's weird is that the display doesn't go into standby... so it's obviously getting something from the display driver.

I'm not sure where to go from here. I think I'm going to print of a bunch of stuff and try and figure out if there's something in the registry I can tweak over the next few days.

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idata
Employee
1,139 Views

I WIN!

I've found the solution to my problem... I was using DVI-D Dual link cables. Took the monitors to a computer guy today for some back to back testing and to verify my problem... he tested my monitors with my leads and it totally failed exactly the same as on my computer at home.

Then he pulled out a single link DVI-D cable and PRESTO! Instant video at the correct resolution.

So it seems that while the dual link cable will tell the monitor to expect a picture, the picture goes missing along the way.

Anyway, solved my own problem... bought 3 x DVI-D single link cables and I have all three monitors working perfectly.

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