5 Replies Latest reply on Feb 11, 2014 11:46 AM by kevin_intel

    no picture\sound  on HDMI output

    hmiko

      Hi. In my moms computer, there is no signal from the HDMI output. the comp is i3 . In the configuration menu, there is no option of "multiple displays" only  single . I checked cable and TV and its fine . בעיה.jpg  What could be the problem here?

        • 1. Re: no picture\sound  on HDMI output

          Hi hmiko,

           

          I am sorry to hear you are having problems with the HDMI audio in your system but let me help you.

           

          There are some steps I want you to try but first I will need to get some information about your system configuration.

           

          Can you post your dxdiag report here?

          Start menu> Type “dxdiag”> open it> save> copy/past here

          • 2. Re: no picture\sound  on HDMI output
            hmiko

            Hi.

            See file :

            ------------------

            System Information

            ------------------

            Time of this report: 2/4/2014, 21:18:27

                   Machine name: SIMCHA-PC

               Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)

                       Language: Hebrew (Regional Setting: Hebrew)

            System Manufacturer: Gigabyte Technology Co., Ltd.

                   System Model: H55M-D2H

                           BIOS: Award Modular BIOS v6.00PG

                      Processor: Intel(R) Core(TM) i3 CPU         540  @ 3.07GHz (4 CPUs), ~3.1GHz

                         Memory: 2048MB RAM

            Available OS Memory: 1848MB RAM

                      Page File: 2461MB used, 1264MB available

                    Windows Dir: C:\Windows

                DirectX Version: DirectX 11

            DX Setup Parameters: Not found

               User DPI Setting: Using System DPI

            System DPI Setting: 96 DPI (100 percent)

                DWM DPI Scaling: Disabled

                 DxDiag Version: 6.01.7601.17514 32bit Unicode

             

            ------------

            DxDiag Notes

            ------------

                  Display Tab 1: No problems found.

                    Sound Tab 1: No problems found.

                    Sound Tab 2: No problems found.

                      Input Tab: No problems found.

             

            --------------------

            DirectX Debug Levels

            --------------------

            Direct3D:    0/4 (retail)

            DirectDraw:  0/4 (retail)

            DirectInput: 0/5 (retail)

            DirectMusic: 0/5 (retail)

            DirectPlay:  0/9 (retail)

            DirectSound: 0/5 (retail)

            DirectShow:  0/6 (retail)

             

            ---------------

            Display Devices

            ---------------

                      Card name: Intel(R) HD Graphics

                   Manufacturer: Intel Corporation

                      Chip type: Intel(R) HD Graphics (Core i3)

                       DAC type: Internal

                     Device Key: Enum\PCI\VEN_8086&DEV_0042&SUBSYS_D0001458&REV_18

                 Display Memory: 731 MB

               Dedicated Memory: 64 MB

                  Shared Memory: 667 MB

                   Current Mode: 1280 x 720 (32 bit) (60Hz)

                   Monitor Name: Generic PnP Monitor

                  Monitor Model: W2243

                     Monitor Id: GSM56FE

                    Native Mode: 1920 x 1080(p) (60.000Hz)

                    Output Type: HD15

                    Driver Name: igdumdx32.dll,igd10umd32.dll

            Driver File Version: 8.15.0010.2202 (English)

                 Driver Version: 8.15.10.2202

                    DDI Version: 10

                   Driver Model: WDDM 1.1

              Driver Attributes: Final Retail

               Driver Date/Size: 8/25/2010 19:28:22, 571904 bytes

                    WHQL Logo'd: Yes

                WHQL Date Stamp:

              Device Identifier: {D7B78E66-4302-11CF-727F-0AF0B8C2C535}

                      Vendor ID: 0x8086

                      Device ID: 0x0042

                      SubSys ID: 0xD0001458

                    Revision ID: 0x0018

            Driver Strong Name: oem8.inf:Intel.Mfg:iILKD0:8.15.10.2202:pci\ven_8086&dev_0042

                 Rank Of Driver: 00E62001

                    Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_B ModeWMV9_C ModeVC1_B ModeVC1_C

               Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                 {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                 {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                 {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                 {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                 {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                 {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                 {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                 {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                 {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                 {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                 {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                 {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                 {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                 {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                 {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                 {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                 {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                 {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                 {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                 {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                 {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                 {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                 {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                   D3D9 Overlay: Supported

                        DXVA-HD: Supported

                   DDraw Status: Enabled

                     D3D Status: Enabled

                     AGP Status: Enabled

             

            -------------

            Sound Devices

            -------------

                        Description: Speakers (Realtek High Definition Audio)

            Default Sound Playback: Yes

            Default Voice Playback: Yes

                        Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1458A102&REV_1003

                    Manufacturer ID: 1

                         Product ID: 100

                               Type: WDM

                        Driver Name: RTKVHDA.sys

                     Driver Version: 6.00.0001.6077 (English)

                  Driver Attributes: Final Retail

                        WHQL Logo'd: Yes

                      Date and Size: 3/26/2010 12:24:58, 3048096 bytes

                        Other Files:

                    Driver Provider: Realtek Semiconductor Corp.

                     HW Accel Level: Basic

                          Cap Flags: 0xF1F

                Min/Max Sample Rate: 100, 200000

            Static/Strm HW Mix Bufs: 1, 0

            Static/Strm HW 3D Bufs: 0, 0

                          HW Memory: 0

                   Voice Management: No

            EAX(tm) 2.0 Listen/Src: No, No

               I3DL2(tm) Listen/Src: No, No

            Sensaura(tm) ZoomFX(tm): No

             

                        Description: Realtek Digital Output (Realtek High Definition Audio)

            Default Sound Playback: No

            Default Voice Playback: No

                        Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1458A102&REV_1003

                    Manufacturer ID: 1

                         Product ID: 100

                               Type: WDM

                        Driver Name: RTKVHDA.sys

                     Driver Version: 6.00.0001.6077 (English)

                  Driver Attributes: Final Retail

                        WHQL Logo'd: Yes

                      Date and Size: 3/26/2010 12:24:58, 3048096 bytes

                        Other Files:

                    Driver Provider: Realtek Semiconductor Corp.

                     HW Accel Level: Basic

                          Cap Flags: 0xF1F

                Min/Max Sample Rate: 100, 200000

            Static/Strm HW Mix Bufs: 1, 0

            Static/Strm HW 3D Bufs: 0, 0

                          HW Memory: 0

                   Voice Management: No

            EAX(tm) 2.0 Listen/Src: No, No

               I3DL2(tm) Listen/Src: No, No

            Sensaura(tm) ZoomFX(tm): No

             

            ---------------------

            Sound Capture Devices

            ---------------------

                        Description: Microphone (Realtek High Definition Audio)

              Default Sound Capture: Yes

              Default Voice Capture: Yes

                        Driver Name: RTKVHDA.sys

                     Driver Version: 6.00.0001.6077 (English)

                  Driver Attributes: Final Retail

                      Date and Size: 3/26/2010 12:24:58, 3048096 bytes

                          Cap Flags: 0x1

                       Format Flags: 0xFFFFF

             

                        Description: Realtek Digital Input (Realtek High Definition Audio)

              Default Sound Capture: No

              Default Voice Capture: No

                        Driver Name: RTKVHDA.sys

                     Driver Version: 6.00.0001.6077 (English)

                  Driver Attributes: Final Retail

                      Date and Size: 3/26/2010 12:24:58, 3048096 bytes

                          Cap Flags: 0x1

                       Format Flags: 0xFFFFF

             

            -------------------

            DirectInput Devices

            -------------------

                  Device Name: Mouse

                     Attached: 1

                Controller ID: n/a

            Vendor/Product ID: n/a

                    FF Driver: n/a

             

                  Device Name: Keyboard

                     Attached: 1

                Controller ID: n/a

            Vendor/Product ID: n/a

                    FF Driver: n/a

             

                  Device Name: Micr

                     Attached: 1

                Controller ID: 0x0

            Vendor/Product ID: 0x045E, 0x0745

                    FF Driver: n/a

             

                  Device Name: Micr

                     Attached: 1

                Controller ID: 0x0

            Vendor/Product ID: 0x045E, 0x0745

                    FF Driver: n/a

             

                  Device Name: Micr

                     Attached: 1

                Controller ID: 0x0

            Vendor/Product ID: 0x045E, 0x0745

                    FF Driver: n/a

             

                  Device Name: Micr

                     Attached: 1

                Controller ID: 0x0

            Vendor/Product ID: 0x045E, 0x0745

                    FF Driver: n/a

             

                  Device Name: Micr

                     Attached: 1

                Controller ID: 0x0

            Vendor/Product ID: 0x045E, 0x0745

                    FF Driver: n/a

             

            Poll w/ Interrupt: No

             

            -----------

            USB Devices

            -----------

            + USB Root Hub

            | Vendor/Product ID: 0x8086, 0x3B38

            | Matching Device ID: usb\root_hub

            | Service: usbhub

            | Driver: usbhub.sys, 11/27/2013 03:14:25, 258560 bytes

            | Driver: usbd.sys, 11/27/2013 03:13:33, 6016 bytes

             

            ----------------

            Gameport Devices

            ----------------

             

            ------------

            PS/2 Devices

            ------------

            + HID Keyboard Device

            | Vendor/Product ID: 0x045E, 0x0745

            | Matching Device ID: hid_device_system_keyboard

            | Service: kbdhid

            | Driver: kbdhid.sys, 11/20/2010 11:50:10, 28160 bytes

            | Driver: kbdclass.sys, 7/14/2009 03:20:36, 42576 bytes

            |

            + Terminal Server Keyboard Driver

            | Matching Device ID: root\rdp_kbd

            | Upper Filters: kbdclass

            | Service: TermDD

            | Driver: i8042prt.sys, 7/14/2009 01:11:24, 80896 bytes

            | Driver: kbdclass.sys, 7/14/2009 03:20:36, 42576 bytes

            |

            + HID-compliant mouse

            | Vendor/Product ID: 0x045E, 0x0745

            | Matching Device ID: hid_device_system_mouse

            | Service: mouhid

            | Driver: mouhid.sys, 7/14/2009 01:45:08, 26112 bytes

            | Driver: mouclass.sys, 7/14/2009 03:20:44, 41552 bytes

            |

            + Terminal Server Mouse Driver

            | Matching Device ID: root\rdp_mou

            | Upper Filters: mouclass

            | Service: TermDD

            | Driver: termdd.sys, 11/20/2010 14:30:12, 53120 bytes

            | Driver: sermouse.sys, 7/14/2009 01:45:08, 19968 bytes

            | Driver: mouclass.sys, 7/14/2009 03:20:44, 41552 bytes

             

            ------------------------

            Disk & DVD/CD-ROM Drives

            ------------------------

                  Drive: C:

            Free Space: 45.0 GB

            Total Space: 99.9 GB

            File System: NTFS

                  Model: Hitachi HDS721050CLA362 ATA Device

             

                  Drive: D:

            Free Space: 376.8 GB

            Total Space: 376.9 GB

            File System: NTFS

                  Model: Hitachi HDS721050CLA362 ATA Device

             

                  Drive: E:

                  Model: HL-DT-ST DVDRAM GH22NS40 ATA Device

                 Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (Hebrew), 11/20/2010 10:38:10, 108544 bytes

             

            --------------

            System Devices

            --------------

                 Name: Intel(R) Management Engine Interface

            Device ID: PCI\VEN_8086&DEV_3B64&SUBSYS_3B641458&REV_06\3&13C0B0C5&0&B0

               Driver: C:\Windows\system32\DRIVERS\HECI.sys, 6.00.0000.1179 (English), 9/17/2009 06:54:14, 41088 bytes

             

                 Name: Intel(R) 5 Series/3400 Series Chipset Family USB Universal Host Controller - 3B3B

            Device ID: PCI\VEN_8086&DEV_3B3B&SUBSYS_50041458&REV_06\3&13C0B0C5&0&D0

               Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7601.18328 (English), 11/27/2013 03:13:36, 24064 bytes

               Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.18328 (English), 11/27/2013 03:13:46, 284672 bytes

               Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.18328 (English), 11/27/2013 03:14:25, 258560 bytes

             

                 Name: Intel(R) H55 Express Chipset LPC Interface Controller - 3B06

            Device ID: PCI\VEN_8086&DEV_3B06&SUBSYS_50011458&REV_06\3&13C0B0C5&0&F8

               Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (English), 7/14/2009 03:20:43, 13888 bytes

             

                 Name: High Definition Audio Controller

            Device ID: PCI\VEN_8086&DEV_3B56&SUBSYS_A0021458&REV_06\3&13C0B0C5&0&D8

               Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/20/2010 11:59:29, 108544 bytes

             

                 Name: Intel(R) 5 Series/3400 Series Chipset Family USB Universal Host Controller - 3B38

            Device ID: PCI\VEN_8086&DEV_3B38&SUBSYS_50041458&REV_06\3&13C0B0C5&0&EA

               Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7601.18328 (English), 11/27/2013 03:13:36, 24064 bytes

               Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.18328 (English), 11/27/2013 03:13:46, 284672 bytes

               Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.18328 (English), 11/27/2013 03:14:25, 258560 bytes

             

                 Name: Intel(R) 82801 PCI Bridge - 244E

            Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_50001458&REV_A6\3&13C0B0C5&0&F0

               Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 14:30:06, 153984 bytes

             

                 Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 6 - 3B4C

            Device ID: PCI\VEN_8086&DEV_3B4C&SUBSYS_50011458&REV_06\3&13C0B0C5&0&E5

               Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 14:30:06, 153984 bytes

             

                 Name: Intel(R) 5 Series/3400 Series Chipset Family USB Universal Host Controller - 3B37

            Device ID: PCI\VEN_8086&DEV_3B37&SUBSYS_50041458&REV_06\3&13C0B0C5&0&E9

               Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7601.18328 (English), 11/27/2013 03:13:36, 24064 bytes

               Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.18328 (English), 11/27/2013 03:13:46, 284672 bytes

               Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.18328 (English), 11/27/2013 03:14:25, 258560 bytes

             

                 Name: Intel(R) HD Graphics

            Device ID: PCI\VEN_8086&DEV_0042&SUBSYS_D0001458&REV_18\3&13C0B0C5&0&10

               Driver: n/a

             

                 Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 5 - 3B4A

            Device ID: PCI\VEN_8086&DEV_3B4A&SUBSYS_50011458&REV_06\3&13C0B0C5&0&E4

               Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 14:30:06, 153984 bytes

             

                 Name: Intel(R) 5 Series/3400 Series Chipset Family USB Universal Host Controller - 3B36

            Device ID: PCI\VEN_8086&DEV_3B36&SUBSYS_50041458&REV_06\3&13C0B0C5&0&E8

               Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7601.18328 (English), 11/27/2013 03:13:36, 24064 bytes

               Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.18328 (English), 11/27/2013 03:13:46, 284672 bytes

               Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.18328 (English), 11/27/2013 03:14:25, 258560 bytes

             

                 Name: Intel(R) processor DRAM Controller - 0040

            Device ID: PCI\VEN_8086&DEV_0040&SUBSYS_50001458&REV_18\3&13C0B0C5&0&00

               Driver: n/a

             

                 Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 1 - 3B42

            Device ID: PCI\VEN_8086&DEV_3B42&SUBSYS_50011458&REV_06\3&13C0B0C5&0&E0

               Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 14:30:06, 153984 bytes

             

                 Name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34

            Device ID: PCI\VEN_8086&DEV_3B34&SUBSYS_50061458&REV_06\3&13C0B0C5&0&EF

               Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.18328 (English), 11/27/2013 03:13:41, 43520 bytes

               Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.18328 (English), 11/27/2013 03:13:46, 284672 bytes

               Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.18328 (English), 11/27/2013 03:14:25, 258560 bytes

             

                 Name: Standard Dual Channel PCI IDE Controller

            Device ID: PCI\VEN_197B&DEV_2368&SUBSYS_B0001458&REV_00\4&189E4DD4&0&00E4

               Driver: C:\Windows\system32\DRIVERS\pciide.sys, 6.01.7600.16385 (English), 7/14/2009 03:20:45, 12368 bytes

               Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.01.7600.16385 (Hebrew), 7/14/2009 03:19:03, 42560 bytes

               Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.01.7600.16385 (English), 7/14/2009 03:26:15, 21584 bytes

               Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.01.7601.18231 (Hebrew), 8/5/2013 03:56:47, 133056 bytes

             

                 Name: Intel(R) 5 Series/3400 Series Chipset Family USB Universal Host Controller - 3B3F

            Device ID: PCI\VEN_8086&DEV_3B3F&SUBSYS_50041458&REV_06\3&13C0B0C5&0&D2

               Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7601.18328 (English), 11/27/2013 03:13:36, 24064 bytes

               Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.18328 (English), 11/27/2013 03:13:46, 284672 bytes

               Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.18328 (English), 11/27/2013 03:14:25, 258560 bytes

             

                 Name: Intel(R) 5 Series/3400 Series Chipset Family SMBus Controller - 3B30

            Device ID: PCI\VEN_8086&DEV_3B30&SUBSYS_50011458&REV_06\3&13C0B0C5&0&FB

               Driver: n/a

             

                 Name: Realtek PCIe GBE Family Controller

            Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_E0001458&REV_06\4&906ED74&0&00E5

               Driver: n/a

             

                 Name: Intel(R) 5 Series/3400 Series Chipset Family USB Universal Host Controller - 3B3E

            Device ID: PCI\VEN_8086&DEV_3B3E&SUBSYS_50041458&REV_06\3&13C0B0C5&0&D1

               Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7601.18328 (English), 11/27/2013 03:13:36, 24064 bytes

               Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.18328 (English), 11/27/2013 03:13:46, 284672 bytes

               Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.18328 (English), 11/27/2013 03:14:25, 258560 bytes

             

                 Name: Intel(R) 5 Series/3400 Series Chipset Family 2 port Serial ATA Storage Controller - 3B26

            Device ID: PCI\VEN_8086&DEV_3B26&SUBSYS_B0021458&REV_06\3&13C0B0C5&0&FD

               Driver: C:\Windows\system32\DRIVERS\pciide.sys, 6.01.7600.16385 (English), 7/14/2009 03:20:45, 12368 bytes

               Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.01.7600.16385 (Hebrew), 7/14/2009 03:19:03, 42560 bytes

               Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.01.7600.16385 (English), 7/14/2009 03:26:15, 21584 bytes

               Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.01.7601.18231 (Hebrew), 8/5/2013 03:56:47, 133056 bytes

             

                 Name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C

            Device ID: PCI\VEN_8086&DEV_3B3C&SUBSYS_50061458&REV_06\3&13C0B0C5&0&D7

               Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.18328 (English), 11/27/2013 03:13:41, 43520 bytes

               Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.18328 (English), 11/27/2013 03:13:46, 284672 bytes

               Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.18328 (English), 11/27/2013 03:14:25, 258560 bytes

             

                 Name: Intel(R) 5 Series/3400 Series Chipset Family 4 port Serial ATA Storage Controller - 3B20

            Device ID: PCI\VEN_8086&DEV_3B20&SUBSYS_B0021458&REV_06\3&13C0B0C5&0&FA

               Driver: C:\Windows\system32\DRIVERS\pciide.sys, 6.01.7600.16385 (English), 7/14/2009 03:20:45, 12368 bytes

               Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.01.7600.16385 (Hebrew), 7/14/2009 03:19:03, 42560 bytes

               Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.01.7600.16385 (English), 7/14/2009 03:26:15, 21584 bytes

               Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.01.7601.18231 (Hebrew), 8/5/2013 03:56:47, 133056 bytes

             

            ------------------

            DirectShow Filters

            ------------------

             

            DirectShow Filters:

            WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514

            WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514

            WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514

            MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385

            Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385

            WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514

            WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.18221

            Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385

            Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385

            DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514

            Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17713

            WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514

            Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514

            AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17713

            VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17713

            SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528

            Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.16426

            AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528

            StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528

            Microsoft TV Captions Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7601.17715

            MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713

            CBVA DMO wrapper filter,0x00200000,1,1,cbva.dll,6.01.7601.17514

            MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17713

            SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713

            VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

            MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528

            Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514

            SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528

            Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514

            Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713

            MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17713

            DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514

            Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17713

            AVEO Infinite Tee,0x00200000,1,1,AveoInftee.ax,1.00.0000.0007

            Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514

            ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17713

            Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713

            MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528

            Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17713

            Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17713

            FinePix Color Filter,0x00200000,1,1,FxColorFt.ax,1.00.0000.0000

            Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17713

            VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514

            WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514

            VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514

            File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514

            iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514

            iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514

            DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17713

            Microsoft TV Subtitles Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7601.17715

            Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17713

            AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17713

            RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,

            Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514

            WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514

            MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528

            DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514

            SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.18175

            Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.18175

            MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514

            Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514

            StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528

            Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514

            Fujifilm Setup Filter,0x00200000,1,1,FujifilmSetupFilter.ax,0.04.0000.0005

            Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17713

            AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713

            NetBridge,0x00200000,2,0,netbridge.dll,6.01.7601.17514

            AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17713

            Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713

            MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713

            Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713

            File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17713

            Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000

            StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528

            AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514

            Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17713

            File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17713

            File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17713

            Media Center Extender Encryption Filter,0x00200000,2,2,Mcx2Filter.dll,6.01.7601.17514

            AudioRecorder WAV Dest,0x00200000,0,0,WavDest.dll,

            AudioRecorder Wave Form,0x00200000,0,0,WavDest.dll,

            SoundRecorder Null Renderer,0x00200000,0,0,WavDest.dll,

            FinePix Rotate Filter,0x00200000,1,1,FxRotateFt.ax,1.00.0000.0000

            Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514

            Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514

            BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669

            MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17713

             

            WDM Streaming Tee/Splitter Devices:

            Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

             

            Video Compressors:

            WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385

            WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385

            MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385

            DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514

            MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17713

            Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514

            Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514

            Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514

            Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514

            Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514

             

            Audio Compressors:

            WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385

            WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385

            IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713

            PCM,0x00200000,1,1,quartz.dll,6.06.7601.17713

            Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713

            GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17713

            CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713

            CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713

            MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17713

             

            Audio Capture Sources:

            Microphone (Realtek High Defini,0x00200000,0,0,qcap.dll,6.06.7601.17514

            Realtek Digital Input (Realtek ,0x00200000,0,0,qcap.dll,6.06.7601.17514

             

            PBDA CP Filters:

            PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528

            PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

            PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

             

            Midi Renderers:

            Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17713

            Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17713

             

            WDM Streaming Capture Devices:

            Realtek HD Digital input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

            Realtek HD Audio CD input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

            Realtek HD Audio Line input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

            Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

            Realtek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

            USB2.0 PC Camera,0x00200000,0,2,ksproxy.ax,6.01.7601.17514

             

            WDM Streaming Rendering Devices:

            Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

            Realtek HDA SPDIF Out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

             

            BDA Network Providers:

            Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

            Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

            Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

            Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

            Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

             

            Video Capture Sources:

            USB2.0 PC Camera,0x00200000,0,2,ksproxy.ax,6.01.7601.17514

             

            Multi-Instance Capable VBI Codecs:

            VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

             

            BDA Transport Information Renderers:

            BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669

            MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

             

            BDA CP/CA Filters:

            Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708

            Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708

            PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708

            XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708

             

            WDM Streaming Communication Transforms:

            Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

             

            Audio Renderers:

            Speakers (Realtek High Definiti,0x00200000,1,0,quartz.dll,6.06.7601.17713

            Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17713

            Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17713

            DirectSound: Realtek Digital Output (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17713

            DirectSound: Speakers (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17713

            Realtek Digital Output (Realtek,0x00200000,1,0,quartz.dll,6.06.7601.17713

             

            ---------------

            EVR Power Information

            ---------------

            Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)

              Quality Flags: 2576

                Enabled:

                Force throttling

                Allow half deinterlace

                Allow scaling

                Decode Power Usage: 100

              Balanced Flags: 1424

                Enabled:

                Force throttling

                Allow batching

                Force half deinterlace

                Force scaling

                Decode Power Usage: 50

              PowerFlags: 1424

                Enabled:

                Force throttling

                Allow batching

                Force half deinterlace

                Force scaling

                Decode Power Usage: 0

            • 3. Re: no picture\sound  on HDMI output

              Hi hmiko,

              Thanks for the information.

               

              Based on the report you have provided it seems your system is running an older graphics driver so I recommend you uninstalling the current driver and installing the latest from our download page.

               

              Here are the instructions to uninstall the driver:

              http://www.intel.com/support/graphics/sb/CS-034574.htm

               

              Here you have the latest graphics driver for your controller:

              https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22519

               

              Besides this step, I also recommend you contacting the computer manufacture so they can provide the latest bios update for your board and the Management Engine driver.

              • 4. Re: no picture\sound  on HDMI output
                hmiko

                Hi Kevin

                I installed new driver , yet still dont get the option of choosing other than a "single display".

                Hope you can advise.

                • 5. Re: no picture\sound  on HDMI output

                  Hi hmiko,

                   

                  Please make sure you are not using any display adapter in your system. Besides this, it is important to mention that the monitor must be on and connected to the system so that the system can recognize the signal.

                   

                  If you are still having problems, I recommend you contacting the computer manufacture for a possible replacement.