1 Reply Latest reply on Feb 1, 2014 3:55 PM by DawgTool

    Firmware Upgrade Truncated HDD Serial Numbers. RAID 5 Broken.

    DawgTool

      Hi All,

       

      I recently upgraded my ASROCK Z87E-ITX which included an update for the Intel Rapid Storage Raid Controller.

      It appears to have left my RAID 5 in a horrible state.  I have a three (3) drive raid, all Western Digital 2TB HDD.

       

      Port 2: Serial Number Correct

      Port 1: Serial Number Truncated

      Port 3: Serial Number Truncated

       

      Port 1,3 report: Unknown disk Controller 255, Port Unknown: Missing

       

      Is there any way to reassign or modify the Serial Numbers so that I can regain access to my Raid?

       

      Example: (Reported Serial Numbers)

      HDD: WD-WMC4M1514840

      RAID: D-WMC4M1514840:0

       

      You can see the difference between what the Intel Raid reports the Serial Number and the actual number.

       

      Any help would be greatly appreciated.

      Thanks,

      -- DawgTool