1 Reply Latest reply on Jan 31, 2014 6:35 AM by kevin_intel

    Copmuter BSODs eveytime I try to install driver version 15.33.8.64.3345

    RickyT

      I have tried several times to install this driver. I have an ASROCK Z77 Extreme6 MoBo, an Intel Core i7-3770k Processor, Intel 7 Series/C216 Chipset and Intel HD Graphics 4000. My current driver version is 9.17.10.2932

       

      Every time I attempt to install the latest driver, 15.33.8.64.3345, near the end of the process my screens black out. my primary display (I have two) comes back on alone. then after a bit I get the windows 8.1 blue screen of death saying the the computer has to restart and it is collecting information. The computer then enters a loop booting into a bsod until I restore it to the point before the driver update.

       

      I do not have any other graphics cards, I do not play any graphically intense games. For now I have hidden the update in windows updater. (I have tried downloading it from the intel support page, same result). I can't figure out why I can't install this driver, and I was hoping someone here could help. I apologize if this is a duplicate of another question, but I have searched and I can't find someone with the same circumstances.