11 Replies Latest reply on Mar 20, 2015 5:48 PM by KKC Branched from an earlier discussion.

    After updating to Windows 8.1: "Display driver stopped responding and has recovered"

    SarahSmile

      Hello, I have a Dell XPS13 with the INTEL HD Graphics 4400 processor

      Driver version 10.18.10.3304

      OS: Win 8.1 Pro (6.3.9600)

      with the Intel Core i7-4500U CPU 1.80GHz processor

      8MB RAM

      Open GL Ver 4.2

      Open CL Ver 1.2

       

      Right now, I can't go to the EDIT -> PREFERENCES -> Performance tab... whenever I try to go there, I get the driver error that says the driver stopped and was recovered... but photoshop CS6 still hangs and stops responding.

      I have to kill it with task manager...

       

      are there any updates or fixes I can get for this?