1 Reply Latest reply on Jan 24, 2014 9:20 AM by kevin_intel

    Display drivers not responding?

    apuma

      The specific message is "display driver intel graphics accelerator drivers for windows 8(r) stopped responding".

       

      Curious thing is, I don't run windows 8. I'm on windows 7. The screen typically goes black and hangs for a second or two, and then recovers with that message popping up, or something along those lines. Is there a way for me to fix this? I'd hate to be in the middle of a game and have this happen to me.

       

      Another question; is it because I'm using dual monitors? I haven't had it happen until afterwards, but I've been using dual monitors for 2-3 weeks now without issue, so I'm a bit cautious to label that as the problem.

        • 1. Re: Display drivers not responding?
          kevin_intel

          Hi apuma,

           

          I am sorry to hear you are having problems but let me help you.

           

          I want to verify more information about your system configuration. In order for me to do that, can you please post your dxdiag report?

           

          dxDiag report:  Start Menu> Dxdiag report> Save> copy/paste here.