1 Reply Latest reply on Jan 20, 2014 4:41 AM by kevin_intel

    RAID 1 active but Intel Rapid Storage does not see it?

    nash1234

      Hi,

       

      Have a new Dell XPS8700, 4th gen i7. The motherboard is Intel 8 Series C220 - Z87

       

      I have one 1TB Seagate drive which has Windows 8 on it, and two WD 2TB internal hard drives. I formatted both WDs, and selected RAID in BIOS. I selected the WD HDs to create a RAID 1 array. Windows 8 didn't recognize them, so I went to disk management and created a simple volume. The volume was formatted (not quick format) and now it shows as Healthy Partition. I guess it is ready to use, because now Windows Explorer shows it as one HD, 2TB in size.

       

      My question is, Intel Rapid Storage keeps popping up the 'you may have an issue with your hardware' I go take a look at it, and the only drives that are shown are the original 1TB system drive and the DVD drive. No sign of the RAID 1 volume I hit refresh, but it does not show up. I go to System Report and all HDs show up. What do you think is happening? How can I have Rapid Storage show the RAID volume? Thank you in advance.

       

      Below is what the System Report shows:

       

      System Report

       

      System Information

      OS name: Microsoft Windows 8.1

      OS version: 6.3.9600 9200

      System name: WINDOWS-U72I33N

      System manufacturer: Dell Inc.

      System model: XPS 8700

      Processor: GenuineIntel Intel64 Family 6 Model 60 Stepping 3 3.401 GHz

      BIOS: Dell Inc., A03

       

      Intel® Rapid Storage Technology enterprise Information

      Kit installed: 12.6.0.1033

      User interface version: 12.6.0.1033

      Language: English (United States)

      Driver version: 12.6.0.1033

      ISDI version: 12.6.0.1033

       

      Storage System Information

      Controller name: Intel(R) 8 Series/C220 Chipset Family SATA AHCI Controller

      Type: SATA

      Mode: AHCI

      Number of SATA ports: 4

      Number of volumes: 1

      Volume: Volume1

      Number of spares: 0

      Number of available disks: 1

      Rebuild on Hot Plug: Disabled

      Manufacturer: 32902

      Model number: 35842

      Product revision: 4

      Direct attached disk: Z1D7P9XK

      Direct attached disk: WD-WMAWP0438250

      Direct attached disk: WD-WMAWP0413532

       

      Disk on Controller 0, Port 0

      Status: Normal

      Type: SATA disk

      Location type: Internal

      Size: 932 GB

      System disk: Yes

      Disk data cache: Enabled

      Command queuing: NCQ

      SATA transfer rate: 6 Gb/s

      Model: ST1000DM003-1CH162

      Serial number: Z1D7P9XK

      SCSI device ID: 0

      Firmware: CC47

      Physical sector size: 4096 Bytes

      Logical sector size: 512 Bytes

       

      Disk on Controller 0, Port 2

      Status: Normal

      Type: SATA disk

      Location type: Internal

      Size: 1,863 GB

      System disk: No

      Disk data cache: Disabled

      Command queuing: NCQ

      SATA transfer rate: 6 Gb/s

      Model: WDC WD2002FAEX-007BA0

      Serial number: WD-WMAWP0438250

      SCSI device ID: 2

      Firmware: 05.01D05

      Physical sector size: 512 Bytes

      Logical sector size: 512 Bytes

       

      Disk on Controller 0, Port 3

      Status: Normal

      Type: SATA disk

      Location type: Internal

      Size: 1,863 GB

      System disk: No

      Disk data cache: Disabled

      Command queuing: NCQ

      SATA transfer rate: 6 Gb/s

      Model: WDC WD2002FAEX-007BA0

      Serial number: WD-WMAWP0413532

      SCSI device ID: 3

      Firmware: 05.01D05

      Physical sector size: 512 Bytes

      Logical sector size: 512 Bytes

       

      ATAPI device on Controller 0, Port 1

      Location type: Internal

      SATA transfer rate: 1.5 Gb/s

      Model: TSSTcorp DVD+/-RW SH-216DB

      Serial number: S10Q6YBD901ANS

      Firmware: D100