14 Replies Latest reply on Jan 2, 2015 9:20 AM by Jayesh Soni

    DZ86BC: with BIOS 0042 continuously restarting

    0bcy

      After an update from 0039 to 0042 the board did not pass the POST anymore. I disconnected all unnecessary hardware, reseated memory, with no success. No chance to enter the firmware settings. Port 80h code before restarting was E6.

      After a recovery BIOS downgrade to 0039 everything was fine.

      So what is the problem? Buggy BIOS? Hardware failure?

        • 1. Re: DZ86BC: with BIOS 0042 continuously restarting
          sylvia_intel

          Obcy, thanks a lot for sharing your experience with us. I already reported this situation to the corresponding department in order to check if there is a bug on this BIOS version.

          In the mean time, please keep your system with BIOS v0039.

          • 2. Re: DZ86BC: with BIOS 0042 continuously restarting
            vbaderks

            I am also running 0042, didn't see the problem (but the DZ68BC bios quality has been not that good). 0042 resolved my problem with the "unsupported CPU screen" at startup. The only other main new feature in 0042 is a firmware upgrade for several CPU types. Which specific hardware do you have (board revision, CPU, memory type)?

             

            Removing some memory banks temporarily may trigger a new initialization that can solve the problem, I have used this in the past when DZ68BC goes in 'restart' mode (actually seen once with 0042).

             

            My best results are also by using the F7 bios update. To be sure you could download 0042 again to ensure the file was not corrupted during the download.

             

            My impression (based on the history of DZ68BC bios releases) is however that something was broken in 0042 that is only triggered on your motherboard revision+CPU+memory-type combination+psu.

            1 of 1 people found this helpful
            • 3. Re: DZ86BC: with BIOS 0042 continuously restarting
              gurgi63

              I am having the same issue! Frustrating.

               

              DZ68BC

              I7-3770S (had same issue with i3-2120)

              16 GB PNY DDR3-1600

              • 4. Re: DZ86BC: with BIOS 0042 continuously restarting
                sylvia_intel

                Gurgi63, I’m sorry for the inconvenience that you have faced with your motherboard. Would you please provide some important information?

                Which is the current BIOS version on your board?

                Which is the AA# of your motherboard?

                Would you please describe the behavior of your system? Are you getting beeps?

                 

                Thanks

                • 5. Re: DZ86BC: with BIOS 0042 continuously restarting
                  gurgi63

                  Current bios as of 3/4/2014: 0039

                   

                  AA# G30472-402

                   

                  No beeps, just displays Intel splash screen then reboots, it won't even allow you to access the bios.

                  • 6. Re: DZ86BC: with BIOS 0042 continuously restarting
                    sylvia_intel

                    Giurgiu 63, would you please test your system out of the chassis? This in order to discard any grounding to the board

                    You said that you have the same behavior when using a 2nd generation processor like the I3-2120, correct?

                    Have you ever used this system or it has never worked since you purchased it?





                    • 7. Re: DZ86BC: with BIOS 0042 continuously restarting
                      gurgi63

                      I had problems from the beginning because I was using an i5 processor and the bios (0028) apparently didn't support it. The board would give the three beeps of a memory error. After I tried the i3  processor it booted but wouldn't take a bios update until I updated to 0029 then it let me update to 0036 and when it wouldn't take 0042 I loaded 0039. I loaded all bios updates outside of the case since I had been having issues with the board. I didn't install the board in the case until it posted with the i5-3770s. Even after loading windows the board won't take bios 0042 from windows or boot to usb flash drive.

                      • 8. Re: DZ86BC: with BIOS 0042 continuously restarting
                        sylvia_intel

                        Gurgi63, could you please send me a private message letting me know where are you located?

                        Could you also include your personal information?

                         

                        Thanks,

                        • 9. Re: DZ86BC: with BIOS 0042 continuously restarting
                          arhame

                          I too am having this issue.  I am using the i7-2600K processor and was getting the notification about using an invalid processor after the update to BIOS 39.  Although the error message is now gone, the machine will reboot typically three times before it will boot into Windows.  Each time it boots, the system will go all the way through the MARVELL controller posts and then after the 2nd controller posts on the screen, the machine will shut itself down and start again.  It will go through this twice, and then finally reboot into windows.

                           

                          I am using board AA-G30742-401.

                           

                          I tried flashing back to bios 0039, and then windows ceases to function after approximately 5 minutes.  I'm currently using bios 0042 and its stable once running, but the rebooting thing needs to be corrected.

                           

                          I have two Seagate ST3000DM001 drives connected to the Marvell controller (light blue) in a RAID1 configuration

                          I have a Corsair Force GT SSD drive connected to the PCH controller (blue)

                          and I have a Seagate ST31500541AS drive connected to the PCH controller (black)

                          • 10. Re: DZ86BC: with BIOS 0042 continuously restarting
                            vbaderks

                            I have the same configuration (i7-2600K, AA-G30742-401, BIOS 0042) but not seen that kind of problems. I do have the MARVELL controller disabled (it is slow anyway, compared to the PCH) in the BIOS.

                             

                            My AA-G30742-401 is a replacement board however, I did see restarts like this with my original board and older versions of the BIOS. You could check if your board is still under warranty.

                            • 11. Re: DZ86BC: with BIOS 0042 continuously restarting
                              sylvia_intel

                              vbaderks  in order to find out is you board is still under warranty It will be necessary to check the markings of the board, so would you please send me a private message with the AA# and the serial number?

                              This information is going to be located at the motherboard itself, on a white sticker label close to the memory slots

                               

                              @arhame, could  you also send me the markings thought a private message?

                              • 12. Re: DZ86BC: with BIOS 0042 continuously restarting
                                Morty61

                                My Nephew has a DZ68BC just upgraded to BIOS 86A.0042.2013.0902.1038 and he is experiencing system hang ups. cycling through posts at startup. Anyone have any suggestions?

                                [System Summary]

                                Item Value

                                OS Name Microsoft Windows 7 Ultimate Edition x64

                                OS Version 6.1 Service Pack 1 (Build 7601)

                                System Name PC

                                System Model DZ68BC__

                                System Manufacturer INTEL_

                                Processor Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz

                                BIOS Version INTEL  - 1072009

                                IP 192.168.1.146

                                Windows Directory C:\Windows

                                System Directory C:\Windows\system32

                                Locale United States

                                User Name Mike

                                Time Zone Eastern Standard Time

                                Total Physical Memory 16361 MB

                                Available Physical Memory 9844 MB

                                 

                                [Devices]

                                Device Name Device Type

                                Disk drive DiskDrive

                                Terminal Server Mouse Driver System

                                Marvell 91xx Config Device Driver LegacyDriver

                                Microsoft Bluetooth Enumerator Bluetooth

                                Microsoft ISATAP Adapter Net

                                NVIDIA High Definition Audio MEDIA

                                Generic USB Hub USB

                                Generic volume Volume

                                Security Driver LegacyDriver

                                HID-compliant consumer control device HIDClass

                                Plug and Play Software Device Enumerator System

                                Microsoft ISATAP Adapter Net

                                NAVENG LegacyDriver

                                System Attribute Cache LegacyDriver

                                Generic volume Volume

                                VgaSave LegacyDriver

                                Bluetooth Device (Personal Area Network) Net

                                Bitlocker Drive Encryption Filter Driver LegacyDriver

                                NVIDIA GeForce GTX 550 Ti Display

                                SM-G900V WPD

                                USB Input Device HIDClass

                                UMBus Enumerator System

                                Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 1 - 1C10 System

                                Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D USB

                                UMBus Root Bus Enumerator System

                                Security Processor Loader Driver LegacyDriver

                                Microsoft Teredo Tunneling Adapter Net

                                Generic USB Hub USB

                                Disk drive DiskDrive

                                Motherboard resources System

                                Intel Processor Processor

                                NAVEX15 LegacyDriver

                                LDDM Graphics Subsystem LegacyDriver

                                Microsoft Virtual Drive Enumerator Driver System

                                Dynamic Volume Manager LegacyDriver

                                HTTP LegacyDriver

                                Bluetooth Device (RFCOMM Protocol TDI) Net

                                ACPI x64-based PC Computer

                                HID-compliant consumer control device HIDClass

                                UMBus Enumerator System

                                STORAGE DEVICE-6 WPD

                                Motherboard resources System

                                Volume Manager System

                                NDIS System Driver LegacyDriver

                                Hardware Policy Driver LegacyDriver

                                Symantec Eraser Control driver LegacyDriver

                                File as Volume Driver System

                                NVIDIA High Definition Audio MEDIA

                                Storage volumes LegacyDriver

                                Brother MFC-7840W Printer Printer

                                Symantec Real Time Storage Protection (PEL) x64 LegacyDriver

                                Generic volume Volume

                                PCI standard PCI-to-PCI bridge System

                                Disk drive DiskDrive

                                Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 4 - 1C16 System

                                Intel(R) Management Engine Interface System

                                USB Composite Device USB

                                NDProxy LegacyDriver

                                Composite Bus Enumerator System

                                Programmable interrupt controller System

                                Efi Invoker Service LegacyDriver

                                IDSVia64 LegacyDriver

                                Remote Access IPv6 ARP Driver LegacyDriver

                                UMBus Enumerator System

                                ACPI Fixed Feature Button System

                                HID-compliant device HIDClass

                                UMBus Enumerator System

                                adfs LegacyDriver

                                Generic PnP Monitor Monitor

                                System timer System

                                KSecDD LegacyDriver

                                Kernel Mode Driver Frameworks service LegacyDriver

                                USB Mass Storage Device USB

                                USB Printing Support USB

                                Intel Processor Processor

                                Intel Processor Processor

                                USB Root Hub USB

                                Ancillary Function Driver for Winsock LegacyDriver

                                WD SES Device WDC_SAM

                                Generic volume Volume

                                Disk drive DiskDrive

                                NETBT LegacyDriver

                                Marvell 91xx SATA 6G Controller SCSIAdapter

                                High precision event timer System

                                Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 5 - 1C18 System

                                Realtek High Definition Audio MEDIA

                                KSecPkg LegacyDriver

                                Intel(R) Z68 Express Chipset Family LPC Interface Controller - 1C44 System

                                Generic volume shadow copy VolumeSnapshot

                                WFP Lightweight Filter LegacyDriver

                                Generic volume shadow copy VolumeSnapshot

                                HID-compliant device HIDClass

                                IDE Channel LegacyDriver

                                802.11 n WLAN

                                USB Root Hub USB

                                Direct memory access controller System

                                Brother MFC-7840W Image

                                lirsgt LegacyDriver

                                User Mode Driver Frameworks Platform Driver LegacyDriver

                                STORAGE DEVICE-6 WPD

                                Renesas Electronics USB 3.0 Root Hub USB

                                atksgt LegacyDriver

                                Generic Bluetooth Adapter Bluetooth

                                NSI proxy service driver. LegacyDriver

                                Generic volume shadow copy VolumeSnapshot

                                Disk Virtual Machine Bus Acceleration Filter Driver LegacyDriver

                                Communications Port Ports

                                Generic volume shadow copy VolumeSnapshot

                                Link-Layer Topology Discovery Mapper I/O Driver LegacyDriver

                                Microsoft System Management BIOS Driver System

                                Marvell 91xx SATA 6G Controller SCSIAdapter

                                Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 7 - 1C1C System

                                IDE Channel hdc

                                Beep LegacyDriver

                                Renesas Electronics USB 3.0 Root Hub USB

                                Microsoft Wireless Router Module Network Infrastructure Devices

                                Generic volume Volume

                                System speaker System

                                Brother MFC-7840W Remote Setup Port Ports

                                WAN Miniport (IKEv2) Net

                                Symantec Data Store LegacyDriver

                                Intel Processor Processor

                                Intel Processor Processor

                                BHDrvx64 LegacyDriver

                                Generic volume shadow copy VolumeSnapshot

                                Null LegacyDriver

                                IDE Channel hdc

                                PCI bus System

                                Renesas Electronics USB 3.0 Host Controller USB

                                Generic PnP Monitor Monitor

                                Mount Point Manager LegacyDriver

                                Marvell 91xx Config Device System

                                WAN Miniport (L2TP) Net

                                Generic volume shadow copy VolumeSnapshot

                                System CMOS/real time clock System

                                Disk drive DiskDrive

                                Microsoft USB Basic Optical Mouse v2.0 (Mouse and Keyboard Center) Mouse

                                Generic volume shadow copy VolumeSnapshot

                                pciide LegacyDriver

                                2nd Generation Intel(R) Core(TM) Processor Family DRAM Controller - 0100 System

                                Microsoft Hardware USB Mouse HIDClass

                                Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 8 - 1C1E System

                                Generic volume Volume

                                USB Mass Storage Device USB

                                Generic volume shadow copy VolumeSnapshot

                                SymEvent LegacyDriver

                                IDE Channel hdc

                                Windows Firewall Authorization Driver LegacyDriver

                                Generic volume Volume

                                WAN Miniport (Network Monitor) Net

                                Generic volume Volume

                                System board System

                                Performance Counters for Windows Driver LegacyDriver

                                Symantec Iron Driver LegacyDriver

                                System board System

                                WAN Miniport (IP) Net

                                STORAGE DEVICE-6 WPD

                                Generic volume shadow copy VolumeSnapshot

                                Generic volume shadow copy VolumeSnapshot

                                PEAUTH LegacyDriver

                                Marvell 91xx Config Device System

                                Renesas Electronics USB 3.0 Host Controller USB

                                System board System

                                Symantec Network Security WFP Driver LegacyDriver

                                Xeon E3-1200/2nd Generation Intel(R) Core(TM) Processor Family PCI Express Root Port - 0101 System

                                NVIDIA High Definition Audio MEDIA

                                WAN Miniport (IPv6) Net

                                High Definition Audio Controller System

                                Intel Processor Processor

                                Intel Processor Processor

                                Disk drive DiskDrive

                                QoS Packet Scheduler LegacyDriver

                                Motherboard resources System

                                EraserUtilRebootDrv LegacyDriver

                                Microsoft USB Dual Receiver Wireless Keyboard (Mouse and Keyboard Center) Keyboard

                                Generic volume Volume

                                Generic volume shadow copy VolumeSnapshot

                                SysPlant for NT LegacyDriver

                                Generic volume Volume

                                WAN Miniport (PPPOE) Net

                                Motherboard resources System

                                Motherboard resources System

                                Common Log (CLFS) LegacyDriver

                                CD-ROM Drive CDROM

                                RAS Async Adapter Net

                                Generic volume Volume

                                Microsoft Mouse and Keyboard Detection Driver (USB) USB

                                TCP/IP Protocol Driver LegacyDriver

                                Texas Instruments 1394 OHCI Compliant Host Controller 1394

                                WAN Miniport (PPTP) Net

                                RDPCDD LegacyDriver

                                Generic volume shadow copy VolumeSnapshot

                                Intel(R) 82579V Gigabit Network Connection Net

                                Microsoft USB Dual Receiver Wireless Mouse (Mouse and Keyboard Center) Mouse

                                Intel(R) 6 Series/C200 Series Chipset Family SMBus Controller - 1C22 System

                                Numeric data processor System

                                Disk drive DiskDrive

                                NVIDIA High Definition Audio MEDIA

                                TCP/IP Registry Compatibility LegacyDriver

                                Disk drive DiskDrive

                                WAN Miniport (SSTP) Net

                                RDP Encoder Mirror Driver LegacyDriver

                                Microsoft Hardware USB Keyboard HIDClass

                                ACPI Power Button System

                                Generic volume shadow copy VolumeSnapshot

                                Generic volume Volume

                                msisadrv LegacyDriver

                                Intel Processor Processor

                                STORAGE DEVICE-6 WPD

                                SAMSUNG Mobile USB Composite Device  USB

                                NetIO Legacy TDI Support Driver LegacyDriver

                                FlexBIOS Service LegacyDriver

                                CNG LegacyDriver

                                Microsoft Windows Management Interface for ACPI System

                                Remote Desktop Device Redirector Bus System

                                Reflector Display Driver used to gain access to graphics data LegacyDriver

                                Microsoft 6to4 Adapter Net

                                HID-compliant consumer control device HIDClass

                                High Definition Audio Controller System

                                Intel(R) 6 Series/C200 Series Chipset Family 6 Port SATA AHCI Controller - 1C02 hdc

                                Disk drive DiskDrive

                                Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26 USB

                                Symantec Endpoint Protection Firewall LegacyDriver

                                Microsoft ACPI-Compliant System System

                                Terminal Server Keyboard Driver System

                                Offline Files Driver LegacyDriver

                                Microsoft ISATAP Adapter Net

                                SAMSUNG Mobile USB Modem Modem

                                Microsoft Hardware USB Mouse HIDClass

                                Link-Layer Topology Discovery Responder LegacyDriver

                                • 13. Re: DZ86BC: with BIOS 0042 continuously restarting
                                  sylvia_intel

                                  Hello Morty61, would you please try rolling back to BIOS version 0039 https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=22159

                                   

                                  Please use the BIOS recovery method http://www.intel.com/support/motherboards/desktop/sb/CS-023360.htm



                                  • 14. Re: DZ86BC: with BIOS 0042 continuously restarting
                                    Jayesh Soni

                                    I am also facing the same problem of continuous restarting of system after updating bios to 0042 from 0039 ?????, Must I roll back ? On bios 0039 ? " Not compitable " boot logo is always headache on bios 0039.

                                     

                                    CPU- i5-3570k

                                    RAM- Corsair Ven. DDR3-1600Mhz ,8 GB

                                    Please suggest soluation