0 Replies Latest reply on Jan 11, 2014 2:02 PM by paulstrovsky

    Brand new D34010WYK will not turn on

    paulstrovsky

           Hi,

       

      I just bought my first NUC, installed SSD and RAM, and tried to turn it on and... nothing.  No lights, no sound, nothing. Tested the power supply and it is good. reinstalled RAM and SSD just in case, and confirmed that there was no debris causing unwanted grounds, etc.

       

      I'd really like to get this working this weekend, but I'm thinking it is just DOA and I need to do a warranty claim for a new one.

       

      Any advice or ideas for how I might fix this myself are appreciated. Maybe it's just a bad power button?

       

      Thanks,

      Paul