1 Reply Latest reply on Jan 13, 2014 6:21 AM by kevin_intel

    Intel HD graphics drivers not updating


      Hi all,

      I am trying to install the updated driver for Intel HD graphics on my system, but its failing. details of my system as follows.

      OS is windows 7 Ultimate 32 bit

      NameIntel(R) HD Graphics Family
      PNP Device IDPCI\VEN_8086&DEV_0102&SUBSYS_D0001458&REV_09\3&11583659&0&10
      Adapter TypeIntel(R) HD Graphics Family, Intel Corporation compatible
      Adapter DescriptionIntel(R) HD Graphics Family
      Adapter RAM1.76 GB (1,890,473,984 bytes)
      Installed DriversIGDUMD64.DLL.OSF,IGD10UMD64.DLL.OSF,IGD10UMD64.DLL.OSF,igdumd32,igd10umd32,igd10umd32
      Driver Version8.15.10.2618
      INF Fileoem7.inf (iSNBD0 section)
      Color PlanesNot Available
      Color Table EntriesNot Available
      ResolutionNot Available
      Bits/PixelNot Available
      Memory Address0xF7800000-0xF7BFFFFF
      Memory Address0xE0000000-0xEFFFFFFF
      I/O Port0x0000F000-0x0000F03F

      Please help me to resolve this isssue. due to this my some apps are not working. they are asking to update the display drivers but it is failing.

        • 1. Re: Intel HD graphics drivers not updating

          Hi sha,


          I am sorry to hear you are having problems installing the driver but let me do my best to help you.


          Checking the information you posted your system uses an Intel HD Graphics Card. I am not totally sure what Generation of HD graphics. Can you please post your dxdiag report here or maybe let me know the processor model?


          How to get the dxdiag report: type Dxdiag report in the Start Search > Save> copy and paste here.