3 Replies Latest reply on Jan 10, 2014 8:32 AM by kevin_intel

    Cannot install High Definition Driver on DH87RL Win 7/64

    bameyer


      I just built a new PC.  DH87RL 4GB of RAM, Intel 240GB SSD Windows 7 64 bit OS.  Installed all of the latest drivers from Intel's site.  Everythign installed except for the Realtek driver.  I have tried it many times including before and after windows updates, in safe mode but everytime I get the same error message: "Install Realtek HD Audio Driver Failure!! [Error Code: 0x000000FF]".  Device Manager is not highlighting any devices without drivers but there is no sound.  The speaker in the tray shows a red X and has the error message that no audo output device is installed.  I have a set of known good speakers attached with a known good cable.  The device is not set up correctly.  Any ideas?

       

      Bameyer