1 Reply Latest reply on Dec 31, 2013 5:03 AM by kevin_intel

    blue screen of death on windows 8.1 with intel HD 4600

    loki5100

      Hello,

       

       

      I have very often BSoD (blue screen of death) at random moment

       

       

      * I already check all the memory, it's ok

      * i already check the hard drive, it's ok

      * i have no antivirus (i even uninstall windows defender)

      * i have all the latest driver (especially for the intel HD 4600)

      * the computer is a new msi GT70 20D with intel hd 4600 + Nvidia GE force 780M + 32 GB memory + 3 ssd hard drive in raid 0

      * clean install of windows 8.1 from the ISO DVD

       

       

      The history of all the BSod that i receive :

       

       

      122713-4812-01.dmp    12/27/2013 9:23:06 PM    SYSTEM_SERVICE_EXCEPTION    0x0000003b            00000000`c0000005    fffff802`01061a45    ffffd000`26d619c0    00000000`00000000    ntoskrnl.exe                ntoskrnl.exe+14dca0    NT Kernel & System    Microsoft® Windows® Operating System    Microsoft Corporation    6.3.9600.16452 (winblue_gdr.131030-1505)     x64 ntoskrnl.exe+14dca0         C:\Windows\Minidump\122713-4812-01.dmp     8                                     15                             9600                         297,872                 12/27/2013 9:24:07 PM

       

       

      122513-5468-01.dmp    12/25/2013 2:40:20 PM    DRIVER_IRQL_NOT_LESS_OR_EQUAL    0x000000d1    0000636f`6c65722e    00000000`00000002    00000000`00000008    0000636f`6c65722e    ntoskrnl.exe    ntoskrnl.exe+14dca0    NT Kernel & System    Microsoft® Windows® Operating System    Microsoft Corporation    6.3.9600.16452 (winblue_gdr.131030-1505) x64 ntoskrnl.exe+14dca0 C:\Windows\Minidump\122513-5468-01.dmp 8 15 9600 297,832 12/25/2013 2:41:07 PM

       

       

      122213-4718-01.dmp    12/22/2013 4:28:53 PM    IRQL_NOT_LESS_OR_EQUAL    0x0000000a    00000000`00000000    00000000`0000000d    00000000`00000000    fffff801`fa067eb7    igdkmd64.sys    igdkmd64.sys+4f001    Intel Graphics Kernel Mode Driver    Intel HD Graphics Drivers for Windows 8(R)    Intel Corporation    10.18.10.3379 x64 ntoskrnl.exe+14dca0 C:\Windows\Minidump\122213-4718-01.dmp 8 15 9600 297,920 12/22/2013 4:29:32 PM

       

       

      122213-4593-01.dmp    12/22/2013 1:00:28 AM    SYSTEM_SERVICE_EXCEPTION    0x0000003b    00000000`c0000005    fffff960`002cae3c    ffffd000`3787b460    00000000`00000000    win32k.sys    win32k.sys+261e3c    Multi-User Win32 Driver    Microsoft® Windows® Operating System    Microsoft Corporation    6.3.9600.16384 (winblue_rtm.130821-1623) x64 ntoskrnl.exe+14dca0 C:\Windows\Minidump\122213-4593-01.dmp 8 15 9600 297,832 12/22/2013 1:01:27 AM

       

       

      121913-4406-01.dmp    12/19/2013 12:42:56 AM    KMODE_EXCEPTION_NOT_HANDLED    0x0000001e    ffffffff`c0000005    fffff800`52edbc97    00000000`00000000    ffffffff`ffffffff    igdkmd64.sys    igdkmd64.sys+2f4980    Intel Graphics Kernel Mode Driver    Intel HD Graphics Drivers for Windows 8(R)    Intel Corporation    10.18.10.3379 x64 ntoskrnl.exe+14dca0 C:\Windows\Minidump\121913-4406-01.dmp 8 15 9600 297,808 12/19/2013 12:43:28 AM

       

       

       

       

      when i run with driver verifier it's crash immediatly. the dump say (DirectX Graphics) :

       

       

      122713-3953-01.dmp 12/27/2013 10:46:27 PM DRIVER_VERIFIER_DETECTED_VIOLATION 0x000000c400000000`000000f6 00000000`0000010c ffffe000`0eda8900 fffff800`0252a879 dxgkrnl.sys dxgkrnl.sys+898879DirectX Graphics Kernel Microsoft® Windows® Operating System Microsoft Corporation 6.3.9600.16455 (winblue_gdr.131103-1206) x64 ntoskrnl.exe+14dca0 C:\Windows\Minidump\122713-3953-01.dmp 8 159600 297,016 12/27/2013 10:48:19 PM

       

       

      Microsoft expert suggest me it's a bug in the driver of the intel HD 4600 and it's even a know bug !

       

       

      any suggestion ? any beta driver ?