4 Replies Latest reply on Jan 3, 2014 10:25 AM by kevin_intel

    Intel Services Manager Crash Report - please help solve

    Jeeves

      Starting up my laptop yesterday and a 'something went wrong' crash report appeared.  The detailed information contains only a random sequence of letters, numbers and symbols so I do not know where the problem lies.  I believe all my Intel drivers are up to date (I just ran though each one and only one updated).  I have spent two days searching for a solution, have tried disabling all Intel programs from startup, I am still having the problem.  I have other programs that also won't function (though no error messages).

       

      Help would be greatly appreciated!

        • 1. Re: Intel Services Manager Crash Report - please help solve

          Hi Jeeves,

           

          Can you please post your dxdiag report here? I would like to verify more information so I can provide accurate steps.

          • 2. Re: Intel Services Manager Crash Report - please help solve
            Jeeves

            Hi Kevin, here you go:

             

            ------------------

            System Information

            ------------------

            Time of this report: 12/27/2013, 07:50:08

                   Machine name: LISA-LAPTOP

               Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)

                       Language: English (Regional Setting: English)

            System Manufacturer: Acer

                   System Model: Aspire S3-391

                           BIOS: InsydeH2O Version 03.72.01V1.21

                      Processor: Intel(R) Core(TM) i5-3317U CPU @ 1.70GHz (4 CPUs), ~1.7GHz

                         Memory: 4096MB RAM

            Available OS Memory: 3934MB RAM

                      Page File: 2632MB used, 5234MB available

                    Windows Dir: C:\Windows

                DirectX Version: DirectX 11

            DX Setup Parameters: Not found

               User DPI Setting: Using System DPI

            System DPI Setting: 96 DPI (100 percent)

                DWM DPI Scaling: Disabled

                 DxDiag Version: 6.01.7601.17514 64bit Unicode

             

             

            ------------

            DxDiag Notes

            ------------

                  Display Tab 1: No problems found.

                    Sound Tab 1: No problems found.

                      Input Tab: No problems found.

             

             

            --------------------

            DirectX Debug Levels

            --------------------

            Direct3D:    0/4 (retail)

            DirectDraw:  0/4 (retail)

            DirectInput: 0/5 (retail)

            DirectMusic: 0/5 (retail)

            DirectPlay:  0/9 (retail)

            DirectSound: 0/5 (retail)

            DirectShow:  0/6 (retail)

             

             

            ---------------

            Display Devices

            ---------------

                      Card name: Intel(R) HD Graphics 4000

                   Manufacturer: Intel Corporation

                      Chip type: Intel(R) HD Graphics Family

                       DAC type: Internal

                     Device Key: Enum\PCI\VEN_8086&DEV_0166&SUBSYS_073A1025&REV_09

                 Display Memory: 1760 MB

               Dedicated Memory: 128 MB

                  Shared Memory: 1632 MB

                   Current Mode: 1366 x 768 (32 bit) (60Hz)

                   Monitor Name: Generic PnP Monitor

                  Monitor Model: unknown

                     Monitor Id: AUO122C

                    Native Mode: 1366 x 768(p) (60.010Hz)

                    Output Type: Internal

                    Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32

            Driver File Version: 8.15.0010.2712 (English)

                 Driver Version: 8.15.10.2712

                    DDI Version: 11

                   Driver Model: WDDM 1.1

              Driver Attributes: Final Retail

               Driver Date/Size: 3/27/2012 03:09:58, 8087040 bytes

                    WHQL Logo'd: Yes

                WHQL Date Stamp:

              Device Identifier: {D7B78E66-4226-11CF-0D79-3027A9C2C535}

                      Vendor ID: 0x8086

                      Device ID: 0x0166

                      SubSys ID: 0x073A1025

                    Revision ID: 0x0009

            Driver Strong Name: oem8.inf:IntelGfx.NTamd64.6.0:iIVBM0:8.15.10.2712:pci\ven_8086&dev_0166&subsys_073a1025

                 Rank Of Driver: 00E60001

                    Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C

               Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                 {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                 {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                 {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                 {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                 {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                 {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                 {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                 {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                 {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                 {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                 {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                 {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                 {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                 {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                 {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                 {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                 {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                 {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                 {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                 {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                 {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                 {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                 {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                   D3D9 Overlay: Supported

                        DXVA-HD: Supported

                   DDraw Status: Enabled

                     D3D Status: Enabled

                     AGP Status: Enabled

             

             

            -------------

            Sound Devices

            -------------

                        Description: Speakers (Realtek High Definition Audio)

            Default Sound Playback: Yes

            Default Voice Playback: Yes

                        Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_1025073A&REV_1001

                    Manufacturer ID: 1

                         Product ID: 100

                               Type: WDM

                        Driver Name: RTKVHD64.sys

                     Driver Version: 6.00.0001.6597 (English)

                  Driver Attributes: Final Retail

                        WHQL Logo'd: Yes

                      Date and Size: 3/21/2012 01:41:34, 4013928 bytes

                        Other Files:

                    Driver Provider: Realtek Semiconductor Corp.

                     HW Accel Level: Basic

                          Cap Flags: 0xF1F

                Min/Max Sample Rate: 100, 200000

            Static/Strm HW Mix Bufs: 1, 0

            Static/Strm HW 3D Bufs: 0, 0

                          HW Memory: 0

                   Voice Management: No

            EAX(tm) 2.0 Listen/Src: No, No

               I3DL2(tm) Listen/Src: No, No

            Sensaura(tm) ZoomFX(tm): No

             

             

            ---------------------

            Sound Capture Devices

            ---------------------

                        Description: Microphone (Realtek High Definition Audio)

              Default Sound Capture: Yes

              Default Voice Capture: Yes

                        Driver Name: RTKVHD64.sys

                     Driver Version: 6.00.0001.6597 (English)

                  Driver Attributes: Final Retail

                      Date and Size: 3/21/2012 01:41:34, 4013928 bytes

                          Cap Flags: 0x1

                       Format Flags: 0xFFFFF

             

             

            -------------------

            DirectInput Devices

            -------------------

                  Device Name: Mouse

                     Attached: 1

                Controller ID: n/a

            Vendor/Product ID: n/a

                    FF Driver: n/a

             

             

                  Device Name: Keyboard

                     Attached: 1

                Controller ID: n/a

            Vendor/Product ID: n/a

                    FF Driver: n/a

             

             

            Poll w/ Interrupt: No

             

             

            -----------

            USB Devices

            -----------

            + USB Root Hub

            | Vendor/Product ID: 0x8086, 0x1E2D

            | Matching Device ID: usb\root_hub20

            | Service: usbhub

            | Driver: usbhub.sys, 9/4/2013 12:12:11, 343040 bytes

            | Driver: usbd.sys, 9/4/2013 12:11:40, 7808 bytes

            |

            +-+ Generic USB Hub

            | | Vendor/Product ID: 0x8087, 0x0024

            | | Location: Port_#0001.Hub_#0001

            | | Matching Device ID: usb\class_09

            | | Service: usbhub

            | | Driver: usbhub.sys, 9/4/2013 12:12:11, 343040 bytes

             

             

            ----------------

            Gameport Devices

            ----------------

             

             

            ------------

            PS/2 Devices

            ------------

            + Standard PS/2 Keyboard

            | Matching Device ID: *pnp0303

            | Service: i8042prt

            | Driver: i8042prt.sys, 7/13/2009 23:19:57, 105472 bytes

            | Driver: kbdclass.sys, 7/14/2009 01:48:04, 50768 bytes

            |

            + Terminal Server Keyboard Driver

            | Matching Device ID: root\rdp_kbd

            | Upper Filters: kbdclass

            | Service: TermDD

            | Driver: i8042prt.sys, 7/13/2009 23:19:57, 105472 bytes

            | Driver: kbdclass.sys, 7/14/2009 01:48:04, 50768 bytes

            |

            + Synaptics PS/2 Port TouchPad

            | Matching Device ID: *syn1b5b

            | Upper Filters: SynTP

            | Service: i8042prt

            |

            + HID-compliant mouse

            | Vendor/Product ID: 0x04D9, 0x1133

            | Matching Device ID: hid_device_system_mouse

            | Service: mouhid

            | Driver: mouhid.sys, 7/14/2009 00:00:20, 31232 bytes

            | Driver: mouclass.sys, 7/14/2009 01:48:27, 49216 bytes

            |

            + Terminal Server Mouse Driver

            | Matching Device ID: root\rdp_mou

            | Upper Filters: mouclass

            | Service: TermDD

            | Driver: termdd.sys, 11/21/2010 03:23:47, 63360 bytes

            | Driver: sermouse.sys, 7/14/2009 00:00:20, 26624 bytes

            | Driver: mouclass.sys, 7/14/2009 01:48:27, 49216 bytes

             

             

            ------------------------

            Disk & DVD/CD-ROM Drives

            ------------------------

                  Drive: C:

            Free Space: 394.1 GB

            Total Space: 461.3 GB

            File System: NTFS

                  Model: Hitachi HTS545050A7E380

             

             

            --------------

            System Devices

            --------------

                 Name: Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D

            Device ID: PCI\VEN_8086&DEV_1E2D&SUBSYS_073A1025&REV_04\3&11583659&1&D0

               Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.18251 (English), 9/4/2013 12:11:43, 52736 bytes

               Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.18251 (English), 9/4/2013 12:11:51, 325120 bytes

               Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.18251 (English), 9/4/2013 12:12:11, 343040 bytes

             

             

                 Name: 3rd Gen Core processor DRAM Controller - 0154

            Device ID: PCI\VEN_8086&DEV_0154&SUBSYS_073A1025&REV_09\3&11583659&1&00

               Driver: n/a

             

             

                 Name: Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E26

            Device ID: PCI\VEN_8086&DEV_1E26&SUBSYS_073A1025&REV_04\3&11583659&1&E8

               Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.18251 (English), 9/4/2013 12:11:43, 52736 bytes

               Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.18251 (English), 9/4/2013 12:11:51, 325120 bytes

               Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.18251 (English), 9/4/2013 12:12:11, 343040 bytes

             

             

                 Name: Atheros AR5BWB222 Wireless Network Adapter

            Device ID: PCI\VEN_168C&DEV_0034&SUBSYS_E052105B&REV_01\4&15E65A77&0&00E3

               Driver: C:\Windows\system32\DRIVERS\athrx.sys, 10.00.0000.0038 (English), 2/15/2012 01:41:34, 3538432 bytes

               Driver: C:\Windows\system32\drivers\vwifibus.sys, 6.01.7600.16385 (English), 7/14/2009 00:07:21, 24576 bytes

             

             

                 Name: Synaptics SMBus Driver

            Device ID: PCI\VEN_8086&DEV_1E22&SUBSYS_073A1025&REV_04\3&11583659&1&FB

               Driver: C:\Windows\system32\DRIVERS\Smb_driver.sys, 16.00.0002.0000 (English), 3/2/2012 01:39:36, 21264 bytes

               Driver: C:\Program Files\Synaptics\SynTP\SmbDrv.ini, 3/2/2012 01:29:52, 5088 bytes

               Driver: C:\Windows\system32\WdfCoInstaller01009.dll, 1.09.7600.16385 (English), 7/14/2009 21:21:12, 1721576 bytes

             

             

                 Name: High Definition Audio Controller

            Device ID: PCI\VEN_8086&DEV_1E20&SUBSYS_073A1025&REV_04\3&11583659&1&D8

               Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/21/2010 03:23:47, 122368 bytes

             

             

                 Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 4 - 1E16

            Device ID: PCI\VEN_8086&DEV_1E16&SUBSYS_073A1025&REV_C4\3&11583659&1&E3

               Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/21/2010 03:23:47, 184704 bytes

             

             

                 Name: Intel(R) HM77 Express Chipset LPC Controller - 1E57

            Device ID: PCI\VEN_8086&DEV_1E57&SUBSYS_073A1025&REV_04\3&11583659&1&F8

               Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (English), 7/14/2009 01:48:27, 15424 bytes

             

             

                 Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 1 - 1E10

            Device ID: PCI\VEN_8086&DEV_1E10&SUBSYS_073A1025&REV_C4\3&11583659&1&E0

               Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/21/2010 03:23:47, 184704 bytes

             

             

                 Name: Intel(R) Management Engine Interface

            Device ID: PCI\VEN_8086&DEV_1E3A&SUBSYS_073A1025&REV_04\3&11583659&1&B0

               Driver: n/a

             

             

                 Name: Intel(R) 7 Series Chipset Family SATA AHCI Controller

            Device ID: PCI\VEN_8086&DEV_1E03&SUBSYS_073A1025&REV_04\3&11583659&1&FA

               Driver: C:\Windows\system32\DRIVERS\iaStor.sys, 11.01.0000.1006 (English), 2/1/2012 16:16:40, 568600 bytes

             

             

                 Name: Intel(R) USB 3.0 eXtensible Host Controller

            Device ID: PCI\VEN_8086&DEV_1E31&SUBSYS_073A1025&REV_04\3&11583659&1&A0

               Driver: C:\Windows\system32\DRIVERS\iusb3xhc.sys, 1.00.0004.0220 (English), 2/27/2012 11:01:00, 788760 bytes

             

             

                 Name: Intel(R) HD Graphics 4000

            Device ID: PCI\VEN_8086&DEV_0166&SUBSYS_073A1025&REV_09\3&11583659&1&10

               Driver: C:\Windows\system32\DRIVERS\igdkmd64.sys, 8.15.0010.2712 (English), 3/27/2012 03:09:54, 14748416 bytes

               Driver: C:\Windows\system32\igdumd64.dll, 8.15.0010.2712 (English), 3/27/2012 03:09:58, 8087040 bytes

               Driver: C:\Windows\system32\igd10umd64.dll, 8.15.0010.2712 (English), 3/27/2012 02:58:58, 9605632 bytes

               Driver: C:\Windows\system32\igfxcmrt64.dll, 2.02.0000.1006 (English), 3/27/2012 01:33:28, 193024 bytes

               Driver: C:\Windows\system32\igfxcmjit64.dll, 2.02.0000.1006 (English), 3/27/2012 01:33:28, 2967040 bytes

               Driver: C:\Windows\system32\IccLibDll_x64.dll, 3/27/2012 01:33:28, 94208 bytes

               Driver: C:\Windows\system32\igkrng700.bin, 3/27/2012 03:19:10, 755188 bytes

               Driver: C:\Windows\system32\igfcg700m.bin, 3/27/2012 03:19:08, 561508 bytes

               Driver: C:\Windows\SysWow64\igkrng700.bin, 3/27/2012 03:19:10, 755188 bytes

               Driver: C:\Windows\SysWow64\igfcg700m.bin, 3/27/2012 03:19:08, 561508 bytes

               Driver: C:\Windows\system32\igdde64.dll, 3/27/2012 03:08:38, 79360 bytes

               Driver: C:\Windows\SysWow64\igdde32.dll, 3/27/2012 03:03:46, 58880 bytes

               Driver: C:\Windows\system32\iglhxs64.vp, 3/27/2012 03:42:34, 18656 bytes

               Driver: C:\Windows\system32\iglhxo64.vp, 3/27/2012 01:33:28, 59425 bytes

               Driver: C:\Windows\system32\iglhxc64.vp, 3/27/2012 01:33:28, 59230 bytes

               Driver: C:\Windows\system32\iglhxg64.vp, 3/27/2012 01:33:28, 59398 bytes

               Driver: C:\Windows\system32\iglhxo64_dev.vp, 3/27/2012 01:33:28, 58109 bytes

               Driver: C:\Windows\system32\iglhxc64_dev.vp, 3/27/2012 01:33:28, 59104 bytes

               Driver: C:\Windows\system32\iglhxg64_dev.vp, 3/27/2012 01:33:28, 58796 bytes

               Driver: C:\Windows\system32\iglhxa64.vp, 3/27/2012 01:33:28, 1074 bytes

               Driver: C:\Windows\system32\iglhxa64.cpa, 3/27/2012 01:33:28, 1981696 bytes

               Driver: C:\Windows\system32\iglhcp64.dll, 3.00.0001.0014 (English), 3/27/2012 01:33:28, 213504 bytes

               Driver: C:\Windows\system32\iglhsip64.dll, 3.00.0000.0012 (English), 3/27/2012 01:33:28, 524800 bytes

               Driver: C:\Windows\SysWow64\igdumd32.dll, 8.15.0010.2712 (English), 3/27/2012 03:05:00, 6121472 bytes

               Driver: C:\Windows\SysWow64\igfxdv32.dll, 8.15.0010.2712 (English), 3/27/2012 01:35:30, 325120 bytes

               Driver: C:\Windows\SysWow64\igd10umd32.dll, 8.15.0010.2712 (English), 3/27/2012 02:47:04, 7795200 bytes

               Driver: C:\Windows\SysWow64\iglhcp32.dll, 3.00.0001.0014 (English), 3/27/2012 01:33:28, 177152 bytes

               Driver: C:\Windows\SysWow64\iglhsip32.dll, 3.00.0000.0012 (English), 3/27/2012 01:33:28, 519680 bytes

               Driver: C:\Windows\SysWow64\IntelCpHeciSvc.exe, 1.00.0001.0014 (English), 4/23/2012 05:25:32, 276248 bytes

               Driver: C:\Windows\SysWow64\igfxcmrt32.dll, 2.02.0000.1006 (English), 3/27/2012 01:33:28, 237056 bytes

               Driver: C:\Windows\SysWow64\igfxcmjit32.dll, 2.02.0000.1006 (English), 3/27/2012 01:33:28, 2321408 bytes

               Driver: C:\Windows\system32\difx64.exe, 1.04.0001.0000 (English), 4/23/2012 05:25:12, 184600 bytes

               Driver: C:\Windows\system32\hccutils.dll, 8.15.0010.2712 (English), 3/27/2012 01:38:40, 110592 bytes

               Driver: C:\Windows\system32\igfxsrvc.dll, 8.15.0010.2712 (English), 3/27/2012 01:39:10, 63488 bytes

               Driver: C:\Windows\system32\igfxsrvc.exe, 8.15.0010.2712 (English), 4/23/2012 05:25:26, 509720 bytes

               Driver: C:\Windows\system32\igfxpph.dll, 8.15.0010.2712 (English), 3/27/2012 01:39:32, 386560 bytes

               Driver: C:\Windows\system32\igfxcpl.cpl, 8.15.0010.2712 (English), 3/27/2012 01:40:00, 126976 bytes

               Driver: C:\Windows\system32\igfxdev.dll, 8.15.0010.2712 (English), 3/27/2012 01:38:30, 434688 bytes

               Driver: C:\Windows\system32\igfxdo.dll, 8.15.0010.2712 (English), 3/27/2012 01:37:44, 142336 bytes

               Driver: C:\Windows\system32\igfxtray.exe, 8.15.0010.2712 (English), 4/23/2012 05:25:28, 170264 bytes

               Driver: C:\Windows\system32\hkcmd.exe, 8.15.0010.2712 (English), 4/23/2012 05:25:18, 398616 bytes

               Driver: C:\Windows\system32\igfxress.dll, 8.15.0010.2712 (English), 3/27/2012 01:37:44, 9007616 bytes

               Driver: C:\Windows\system32\igfxpers.exe, 8.15.0010.2712 (English), 4/23/2012 05:25:24, 439064 bytes

               Driver: C:\Windows\system32\igfxTMM.dll, 8.15.0010.2712 (English), 3/27/2012 01:39:30, 410624 bytes

               Driver: C:\Windows\system32\gfxSrvc.dll, 8.15.0010.2712 (English), 3/27/2012 01:38:32, 172032 bytes

               Driver: C:\Windows\system32\GfxUI.exe, 8.15.0010.2712 (English), 4/23/2012 05:25:14, 5888792 bytes

               Driver: C:\Windows\system32\GfxUI.exe.config, 3/27/2012 01:33:54, 264 bytes

               Driver: C:\Windows\system32\IGFXDEVLib.dll, 1.00.0000.0000 (Invariant Language), 3/27/2012 01:38:32, 9216 bytes

               Driver: C:\Windows\system32\igfxext.exe, 8.15.0010.2712 (English), 4/23/2012 05:25:20, 250136 bytes

               Driver: C:\Windows\system32\igfxexps.dll, 8.15.0010.2712 (English), 3/27/2012 01:39:24, 28672 bytes

               Driver: C:\Windows\SysWow64\igfxexps32.dll, 8.15.0010.2712 (English), 3/27/2012 01:36:18, 25088 bytes

               Driver: C:\Windows\system32\igfxrara.lrc, 8.15.0010.2712 (English), 3/27/2012 01:40:04, 435712 bytes

               Driver: C:\Windows\system32\igfxrchs.lrc, 8.15.0010.2712 (English), 3/27/2012 01:40:04, 428544 bytes

               Driver: C:\Windows\system32\igfxrcht.lrc, 8.15.0010.2712 (English), 3/27/2012 01:40:06, 429056 bytes

               Driver: C:\Windows\system32\igfxrdan.lrc, 8.15.0010.2712 (English), 3/27/2012 01:40:06, 437248 bytes

               Driver: C:\Windows\system32\igfxrdeu.lrc, 8.15.0010.2712 (English), 3/27/2012 01:40:08, 438784 bytes

               Driver: C:\Windows\system32\igfxrenu.lrc, 8.15.0010.2712 (English), 3/27/2012 01:37:50, 286208 bytes

               Driver: C:\Windows\system32\igfxresn.lrc, 8.15.0010.2712 (English), 3/27/2012 01:40:14, 439808 bytes

               Driver: C:\Windows\system32\igfxrfin.lrc, 8.15.0010.2712 (English), 3/27/2012 01:40:08, 438272 bytes

               Driver: C:\Windows\system32\igfxrfra.lrc, 8.15.0010.2712 (English), 3/27/2012 01:40:08, 439808 bytes

               Driver: C:\Windows\system32\igfxrheb.lrc, 8.15.0010.2712 (English), 3/27/2012 01:40:10, 435712 bytes

               Driver: C:\Windows\system32\igfxrhrv.lrc, 8.15.0010.2712 (English), 3/27/2012 01:40:18, 438784 bytes

               Driver: C:\Windows\system32\igfxrita.lrc, 8.15.0010.2712 (English), 3/27/2012 01:40:10, 438784 bytes

               Driver: C:\Windows\system32\igfxrjpn.lrc, 8.15.0010.2712 (English), 3/27/2012 01:40:12, 432128 bytes

               Driver: C:\Windows\system32\igfxrkor.lrc, 8.15.0010.2712 (English), 3/27/2012 01:40:12, 430592 bytes

               Driver: C:\Windows\system32\igfxrnld.lrc, 8.15.0010.2712 (English), 3/27/2012 01:40:06, 438784 bytes

               Driver: C:\Windows\system32\igfxrnor.lrc, 8.15.0010.2712 (English), 3/27/2012 01:40:12, 437760 bytes

               Driver: C:\Windows\system32\igfxrplk.lrc, 8.15.0010.2712 (English), 3/27/2012 01:40:12, 438784 bytes

               Driver: C:\Windows\system32\igfxrptb.lrc, 8.15.0010.2712 (English), 3/27/2012 01:40:14, 437760 bytes

               Driver: C:\Windows\system32\igfxrptg.lrc, 8.15.0010.2712 (English), 3/27/2012 01:40:14, 438784 bytes

               Driver: C:\Windows\system32\igfxrrom.lrc, 8.15.0010.2712 (English), 3/27/2012 01:40:18, 439296 bytes

               Driver: C:\Windows\system32\igfxrrus.lrc, 8.15.0010.2712 (English), 3/27/2012 01:40:14, 439296 bytes

               Driver: C:\Windows\system32\igfxrsky.lrc, 8.15.0010.2712 (English), 3/27/2012 01:40:18, 438272 bytes

               Driver: C:\Windows\system32\igfxrslv.lrc, 8.15.0010.2712 (English), 3/27/2012 01:40:16, 437760 bytes

               Driver: C:\Windows\system32\igfxrsve.lrc, 8.15.0010.2712 (English), 3/27/2012 01:40:16, 437760 bytes

               Driver: C:\Windows\system32\igfxrtha.lrc, 8.15.0010.2712 (English), 3/27/2012 01:40:16, 437248 bytes

               Driver: C:\Windows\system32\igfxrcsy.lrc, 8.15.0010.2712 (English), 3/27/2012 01:40:06, 438272 bytes

               Driver: C:\Windows\system32\igfxrell.lrc, 8.15.0010.2712 (English), 3/27/2012 01:40:10, 440320 bytes

               Driver: C:\Windows\system32\igfxrhun.lrc, 8.15.0010.2712 (English), 3/27/2012 01:40:10, 438272 bytes

               Driver: C:\Windows\system32\igfxrtrk.lrc, 8.15.0010.2712 (English), 3/27/2012 01:40:16, 437760 bytes

               Driver: C:\Windows\system32\Gfxres.ar-SA.resources, 3/27/2012 01:40:20, 164821 bytes

               Driver: C:\Windows\system32\Gfxres.cs-CZ.resources, 3/27/2012 01:40:20, 141282 bytes

               Driver: C:\Windows\system32\Gfxres.da-DK.resources, 3/27/2012 01:40:20, 136261 bytes

               Driver: C:\Windows\system32\Gfxres.de-DE.resources, 3/27/2012 01:40:22, 146008 bytes

               Driver: C:\Windows\system32\Gfxres.el-GR.resources, 3/27/2012 01:40:22, 208522 bytes

               Driver: C:\Windows\system32\Gfxres.es-ES.resources, 3/27/2012 01:40:24, 146125 bytes

               Driver: C:\Windows\system32\Gfxres.en-US.resources, 3/27/2012 01:40:04, 131674 bytes

               Driver: C:\Windows\system32\Gfxres.fi-FI.resources, 3/27/2012 01:40:24, 140949 bytes

               Driver: C:\Windows\system32\Gfxres.fr-FR.resources, 3/27/2012 01:40:26, 144267 bytes

               Driver: C:\Windows\system32\Gfxres.he-IL.resources, 3/27/2012 01:40:26, 157713 bytes

               Driver: C:\Windows\system32\Gfxres.hr-HR.resources, 3/27/2012 01:40:42, 139901 bytes

               Driver: C:\Windows\system32\Gfxres.hu-HU.resources, 3/27/2012 01:40:28, 142606 bytes

               Driver: C:\Windows\system32\Gfxres.it-IT.resources, 3/27/2012 01:40:28, 148461 bytes

               Driver: C:\Windows\system32\Gfxres.ja-JP.resources, 3/27/2012 01:40:30, 162150 bytes

               Driver: C:\Windows\system32\Gfxres.ko-KR.resources, 3/27/2012 01:40:30, 147116 bytes

               Driver: C:\Windows\system32\Gfxres.nb-NO.resources, 3/27/2012 01:40:30, 136778 bytes

               Driver: C:\Windows\system32\Gfxres.nl-NL.resources, 3/27/2012 01:40:32, 142797 bytes

               Driver: C:\Windows\system32\Gfxres.pl-PL.resources, 3/27/2012 01:40:32, 141421 bytes

               Driver: C:\Windows\system32\Gfxres.pt-BR.resources, 3/27/2012 01:40:34, 143112 bytes

               Driver: C:\Windows\system32\Gfxres.pt-PT.resources, 3/27/2012 01:40:34, 142079 bytes

               Driver: C:\Windows\system32\Gfxres.ro-RO.resources, 3/27/2012 01:40:44, 144790 bytes

               Driver: C:\Windows\system32\Gfxres.ru-RU.resources, 3/27/2012 01:40:36, 192378 bytes

               Driver: C:\Windows\system32\Gfxres.sk-SK.resources, 3/27/2012 01:40:36, 140548 bytes

               Driver: C:\Windows\system32\Gfxres.sl-SI.resources, 3/27/2012 01:40:38, 136850 bytes

               Driver: C:\Windows\system32\Gfxres.sv-SE.resources, 3/27/2012 01:40:38, 141854 bytes

               Driver: C:\Windows\system32\Gfxres.th-TH.resources, 3/27/2012 01:40:38, 221877 bytes

               Driver: C:\Windows\system32\Gfxres.tr-TR.resources, 3/27/2012 01:40:40, 143564 bytes

               Driver: C:\Windows\system32\Gfxres.zh-CN.resources, 3/27/2012 01:40:40, 123778 bytes

               Driver: C:\Windows\system32\Gfxres.zh-TW.resources, 3/27/2012 01:40:42, 125306 bytes

               Driver: C:\Windows\system32\ig7icd64.dll, 3/27/2012 02:08:10, 17226240 bytes

               Driver: C:\Windows\SysWow64\ig7icd32.dll, 3/27/2012 01:53:42, 13024768 bytes

               Driver: C:\Windows\system32\OpenCL.dll, 1.01.0000.0000 (English), 3/27/2012 01:33:34, 52736 bytes

               Driver: C:\Windows\system32\IntelOpenCL64.dll, 1.01.0000.1001 (English), 3/27/2012 02:37:34, 236544 bytes

               Driver: C:\Windows\system32\igdbcl64.dll, 8.15.0010.2712 (English), 3/27/2012 02:38:00, 3749888 bytes

               Driver: C:\Windows\system32\igdrcl64.dll, 8.15.0010.2712 (English), 3/27/2012 02:37:44, 591872 bytes

               Driver: C:\Windows\system32\igdfcl64.dll, 8.01.0000.2712 (English), 3/27/2012 02:31:24, 28992000 bytes

               Driver: C:\Windows\SysWow64\OpenCL.dll, 1.01.0000.0000 (English), 3/27/2012 01:33:34, 51200 bytes

               Driver: C:\Windows\SysWow64\IntelOpenCL32.dll, 1.01.0000.1001 (English), 3/27/2012 02:35:40, 188416 bytes

               Driver: C:\Windows\SysWow64\igdbcl32.dll, 8.15.0010.2712 (English), 3/27/2012 02:36:04, 2866688 bytes

               Driver: C:\Windows\SysWow64\igdrcl32.dll, 8.15.0010.2712 (English), 3/27/2012 02:36:00, 518144 bytes

               Driver: C:\Windows\SysWow64\igdfcl32.dll, 8.01.0000.2712 (English), 3/27/2012 02:19:14, 23460864 bytes

               Driver: C:\Windows\system32\igfxCoIn_v2712.dll, 1.02.0030.0000 (English), 3/27/2012 03:25:18, 90112 bytes

             

             

            ------------------

            DirectShow Filters

            ------------------

             

             

            DirectShow Filters:

            WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514

            WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514

            WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514

            MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385

            Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385

            WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514

            WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.18221

            Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385

            Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385

            DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514

            Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17713

            WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514

            Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514

            AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17713

            VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17713

            SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528

            Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.16426

            AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528

            StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528

            Microsoft TV Captions Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7601.17715

            MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713

            CBVA DMO wrapper filter,0x00200000,1,1,cbva.dll,6.01.7601.17514

            MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17713

            SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713

            VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

            MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528

            Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514

            SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528

            Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514

            Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713

            MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17713

            DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514

            Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17713

            Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514

            ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17713

            Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713

            MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528

            Line 21 Decoder,0x00600000,1,1,,

            Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17713

            Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17713

            VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514

            WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514

            VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514

            File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514

            iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514

            iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514

            DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17835

            Microsoft TV Subtitles Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7601.17715

            Overlay Mixer2,0x00200000,1,1,,

            RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,

            Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514

            WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514

            MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528

            DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514

            SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.18175

            Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.18175

            MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514

            Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514

            StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528

            Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514

            Overlay Mixer,0x00200000,0,0,,

            AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713

            NetBridge,0x00200000,2,0,netbridge.dll,6.01.7601.17514

            AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17713

            Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713

            MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713

            Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713

            File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17713

            Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000

            StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528

            AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514

            Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17713

            File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17713

            File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17713

            Media Center Extender Encryption Filter,0x00200000,2,2,Mcx2Filter.dll,6.01.7601.17514

            AudioRecorder WAV Dest,0x00200000,0,0,WavDest.dll,

            AudioRecorder Wave Form,0x00200000,0,0,WavDest.dll,

            SoundRecorder Null Renderer,0x00200000,0,0,WavDest.dll,

            Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514

            Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514

            BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669

            MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17713

             

             

            WDM Streaming Tee/Splitter Devices:

            Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

             

             

            Video Compressors:

            WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385

            WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385

            MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385

            DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514

            MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17713

             

             

            Audio Compressors:

            WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385

            WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385

            IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713

            PCM,0x00200000,1,1,quartz.dll,6.06.7601.17713

            Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713

            GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17713

            CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713

            CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713

            MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17713

             

             

            Audio Capture Sources:

            Microphone (Realtek High Defini,0x00200000,0,0,qcap.dll,6.06.7601.17514

             

             

            PBDA CP Filters:

            PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528

            PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

            PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

             

             

            Midi Renderers:

            Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17713

            Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17713

             

             

            WDM Streaming Capture Devices:

            Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

            Realtek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

            HD WebCam,0x00200000,1,2,ksproxy.ax,6.01.7601.17514

             

             

            WDM Streaming Rendering Devices:

            Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

             

             

            BDA Network Providers:

            Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

            Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

            Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

            Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

            Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

             

             

            Video Capture Sources:

            HD WebCam,0x00200000,1,2,ksproxy.ax,6.01.7601.17514

             

             

            Multi-Instance Capable VBI Codecs:

            VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

             

             

            BDA Transport Information Renderers:

            BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669

            MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

             

             

            BDA CP/CA Filters:

            Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708

            Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708

            PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708

            XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708

             

             

            WDM Streaming Communication Transforms:

            Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

             

             

            Audio Renderers:

            Speakers (Realtek High Definiti,0x00200000,1,0,quartz.dll,6.06.7601.17713

            Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17713

            Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17713

            DirectSound: Speakers (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17713

             

             

            ---------------

            EVR Power Information

            ---------------

            Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)

              Quality Flags: 2576

                Enabled:

                Force throttling

                Allow half deinterlace

                Allow scaling

                Decode Power Usage: 100

              Balanced Flags: 1424

                Enabled:

                Force throttling

                Allow batching

                Force half deinterlace

                Force scaling

                Decode Power Usage: 50

              PowerFlags: 1424

                Enabled:

                Force throttling

                Allow batching

                Force half deinterlace

                Force scaling

                Decode Power Usage: 0

            • 3. Re: Intel Services Manager Crash Report - please help solve
              Jeeves

              Hoping for a response..

              • 4. Re: Intel Services Manager Crash Report - please help solve

                Hi Jeeves,

                 

                Sorry for the delay on coming back to you. There are some steps you can do as part of the troubleshooting:

                 

                1. Go to Device manager, uninstall the current driver you have and download the latest one for your controller at the following link:

                https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23405&lang=eng&OSVersion=Windows%207%20(64-bit)*&DownloadType=Drivers

                2. Update the Management Engine driver and the Bios chipset in your system using the software provided by the computer manufacturer.

                • 5. Re: Intel Services Manager Crash Report - please help solve
                  Jeeves

                  Hi Kevin.  I've uninstalled the old graphics driver and reinstalled the new one.  The crash report still appears.  I have not followed step 2, I'm not entirely clear on that process, plus the PC will not connect to the internet which I presume I would need it to to locate the correct drivers.  Can you assist?

                  • 6. Re: Intel Services Manager Crash Report - please help solve

                    The Management Engine and BIOS are drivers that allow the system o work in the best way with all other internal components in the system. This is the why a good steps is to update these drivers. You can download them from the manufacturer page at the link:

                    http://us.acer.com/ac/en/US/content/drivers

                     

                    In order to download these drivers will be necessary to have internet connection. I recommend you downloading the Bios and Chipset driver from the page provided above and if issue persist contact the computer manufacturer.