Hello Joaoameixa, please get in touch with our Warranty Department so they can help you to replace the unit: http://www.intel.com/p/en_US/support/contactsupport
The following link will show you how to identify the desktop processor and fan markings for warranty requests
Hi thank you so much, i've identified my cpu but now i have no idea what to do for rma it, i dont know with who i need to speak
Thanks and im sorry about my english
Please let me know where are you located, so I can provide you the phone number?