Hello Llorx, please provide me the correct model number of the device? I need this information in order to find out which Audio driver do you need to install on your system.
- Processor model number:
- Motherboard model number:
Processor model number: Intel i7-4700MQ
Computer: Is a customized laptop.
Lorx, note that the driver we provided is a generic driver. Intel®, provide the hardware to the system manufacturer and they will design the drivers specifically for their systems. Due to this, you can try our generic drivers but it is recommendable to install the driver from the system manufacturer side.
Also, as part of the troubleshooting steps you can do, is to update the drivers in the OEM system using the latest ones provided by the system manufacturer, including the BIOS chipset driver. I found the following link which contains all drivers