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Intel HD Graphics card problem.

MSeme3
Beginner
1,301 Views

Hello, So a program i have used in the past just told me that i need to update my graphics device to run properly... This had not seemed like a problem until i had tried to download the update.. It tells me that my graphics device is custom and cannot be updated from you.

I know this card is in no way a gaming graphics card but I know it can work with games like: World of Warcraft, League of Legends, Counter Strike; 1.6, Condition Zero, and Most Source maps. I am trying to run Blue Stacks to i can play apps on my computer which i can only assume do not have as much demand on graphics... i mean Clash of Clans in no world should ever compare to any of these games... So you can see my frustration... what can i do to possible avoid this problem without buying a new computer.

Any help would be appreciated

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Allan_J_Intel1
Employee
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Hi Semeredy,

 

That message indicates that your computer manufacturer does not allow the installation of generic Intel video drives. You are required to install drivers from your computer manufacturer.

You may try to force the installation of Intel generic drivers by performing manual procedure, see here for instructions:

http://support.intel.com/support/graphics/sb/CS-022355.htm http://support.intel.com/support/graphics/sb/CS-022355.htm

If you have Intel HD Graphics first generation, select your operating system version and download zip version of the driver:

https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Graphics&ProductLine=Laptop+graphics+drivers&ProductProduct=Intel%C2%AE+Core%E2%84%A2+Processors+with+Intel%C2%AE+HD+Graphics&ProdId=3231&LineId=1101&FamilyId=39 https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Graphics&ProductLine=Laptop+graphics+drivers&ProductProduct=Intel%C2%AE+Core%E2%84%A2+Processors+with+Intel%C2%AE+HD+Graphics&ProdId=3231&LineId=1101&FamilyId=39

Allan

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