9 Replies Latest reply on Dec 12, 2013 8:54 AM by kevin_intel

    DC3217IYE Keeps Crashing

    mac rho

      I have a fresh install of Windows 7 64-bit. The NUC has a 16GB of memory and a 256GB SSD card.

      I downloaded the newest driver pack from Intel and applied them.

      I have amulet devices remote control driver installed, XBMC and voxcommando and that's basically it

      I'm experiencing crashes every day, sometimes multiple times a day.

       

      This is the output from whocrashed:

       

      System Information (local)

      --------------------------------------------------------------------------------

       

      computer name: KITCHENNUC

      windows version: Windows 7 Service Pack 1, 6.1, build: 7601

      windows dir: C:\Windows

      Hardware: Intel, Intel Corporation, D33217GKE

      CPU: GenuineIntel Intel(R) Core(TM) i3-3217U CPU @ 1.80GHz Intel586, level: 6

      4 logical processors, active mask: 15

      RAM: 17109196800 total

      VM: 2147352576, free: 1932152832

       

       

      Crash dump directory: C:\Windows\Minidump

       

      Crash dumps are enabled on your computer.

       

      On Wed 12/4/2013 3:17:56 AM GMT your computer crashed

      crash dump file: C:\Windows\Minidump\120313-5694-01.dmp

      This was probably caused by the following module: ntoskrnl.exe (nt+0x75BC0)

      Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80002AC2E94, 0xFFFFF88007969DE0, 0x0)

      Error: SYSTEM_SERVICE_EXCEPTION

      file path: C:\Windows\system32\ntoskrnl.exe

      product: MicrosoftÆ WindowsÆ Operating System

      company: Microsoft Corporation

      description: NT Kernel & System

      Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.

      This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.

      The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

       

       

       

      On Wed 12/4/2013 3:17:56 AM GMT your computer crashed

      crash dump file: C:\Windows\memory.dmp

      This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)

      Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80002AC2E94, 0xFFFFF88007969DE0, 0x0)

      Error: SYSTEM_SERVICE_EXCEPTION

      Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.

      This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.

      The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

       

       

       

      On Wed 12/4/2013 12:48:05 AM GMT your computer crashed

      crash dump file: C:\Windows\Minidump\120313-5304-01.dmp

      This was probably caused by the following module: usbport.sys (0xFFFFF88002D7A16D)

      Bugcheck code: 0xD1 (0xFFFFF8800CB749C0, 0x2, 0x0, 0xFFFFF88002D7A16D)

      Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL

      file path: C:\Windows\system32\drivers\usbport.sys

      product: MicrosoftÆ WindowsÆ Operating System

      company: Microsoft Corporation

      description: USB 1.1 & 2.0 Port Driver

      Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.

      This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.

      The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

       

       

       

      On Mon 12/2/2013 7:24:34 AM GMT your computer crashed

      crash dump file: C:\Windows\Minidump\120213-5881-01.dmp

      This was probably caused by the following module: ntoskrnl.exe (nt+0x75BC0)

      Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80002A4CED3, 0xFFFFF880079E4880, 0x0)

      Error: SYSTEM_SERVICE_EXCEPTION

      file path: C:\Windows\system32\ntoskrnl.exe

      product: MicrosoftÆ WindowsÆ Operating System

      company: Microsoft Corporation

      description: NT Kernel & System

      Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.

      This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.

      The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.