The temperature you mention the system reaches seems to be completely normal meaning that the performance should not be affected with these temperatures.
At this point there are no tools from our side to increase the processor clock speed but I recommend you running the Intel® Processor Diagnostic Tool. This will diagnose and will test the internal processor components and will let you know if there is something wrong with it. You can download it at the following link:
I also recommend you checking with the computer manufacturer the Operating System compatibility with your unit
Many thanks for your answer.
I ran a few more tests yesterday evening (Belgian time ) after posting my message, including the Intel Processor Diagnostic Tool that ran successfully.
I understand you cannot recommend third party tools, but i used ThrottleStop 6.00 to monitor frequencies and check the value of the multiplier and modulations in various situations. When the system is idle, the frequency fluctuates and can reach 2700 Mhz if I enforce it. But as soon as I run a benchmark or launch a game, in 2 seconds the multiplier drop to 8 and the system throttles at about 800 Mhz, even if it the processor is running at 100%. Has this value of 8 for the multiplier a specific meaning ? Like a security threshold to prevent overheating or damages due to under powering (both unlikely as I use the stock charger and the temperatures hardly reach 75°) ?
Windows 8.1 is supported by my computer according to the manufacturer and Sony provide adapted drivers.
I updated and reset the bios, I will try to reinstall a few drivers but I have not much hope.
Unfortunately, my system is 2.5 years old and as such out of warranty.
My last option is a clean reinstall but it is not a very good time for me to do it and I'm still not even sure that it would solve the problem.
If you have any idea or if any of you has a similar experience to share (with a happy ending preferably ), it is most welcome.
Thanks in advance.
I recommend you checking the thermal solution you are using. If the system is 2.5 years old, a good step is to clean the thermal paste and add new thermal paste. Also taking the Fan heat sink and setting it up again can help on this situation.
Thanks for your answer Kevin.
Unfortunately, as it is a laptop, accessing the CPU to replace the termal paste should be quite a risky challenge. I'll consider it, but only as a last resort solution.
Just a bit of new info since my last post, I made a clean reinstall of Windows 8.1. My hopes were up, but winthout installing any specific drivers the results are still the same. Just for the sake of completeness, I'm going to reinstall Windows 8.0 just to see if the problem is not related to the update.
In the following picture, you can see the load on the CPU while running a benchmark from windows 8 task manager. As you can see, the throttling is obvious but the system oscillates immediately between periods of 2-3 seconds at full power, then a few seconds of throttling and the frequencies go back up again. (Temps are around 70° the whole time).
I have a really hard time understanding what is going on.
If you have another idea, you would be my savior
At this point, since you have tried the steps provided for your OEM computer I recommend you contacting the computer manufacturer for them to help you and replace the unit if necessary.