1 Reply Latest reply on Nov 29, 2013 9:50 AM by sylvia_intel

    Intel Rapid Storage Technology: BD/DVD drive issue

    tb_959

      when i uninstall "Intel Rapid Storage Technology" all my DVDs worke fine , the drive dont read them when this program is installed!

      unless i run this everytime!!! Fix problems with CD or DVD drives that can’t read or write media

       

      i searched for a solution for a long time , and i just found those (running "fix it everytime" or uninstalling IRST) in different website forums , but they r not good solutions only temporary . waiting for a fix from intel!

       

      i hope intel addresses this issue soon as i cant just uninstall Intel Rapid Storage Technology in order for my drive to work cause its important for other parts in my laptop to work properly!

       

      OS:          Windows 8.1

      my laptop: MSI GT70 0nd

      drive:        TSSTcorp DVDWBD SN-406AB (via ATAPI)

      IRST ver:     12.8.0.1016


      is there a permanent solution for this ?

        • 1. Re: Intel Rapid Storage Technology: BD/DVD drive issue
          sylvia_intel

          Hello Tb_959, this could be a compatibility issue between the software and the DVD you have installed on the laptop.

           

          If you downloaded the latest IRST version from our website and it is the one causing the problem, you may want to try a customized version which should be provide by the manufacture of your computer.

           

          You can also try using a previous RST version like the 12.5 for example. Just remember to back up all you data before making changes.