2 Replies Latest reply on Nov 30, 2013 3:13 AM by untergrundbiber

    DH61CR - No screen after BIOS update

    untergrundbiber

      Hello,

       

       

      i have a DH61CR and no screen on VGA or DVI after the BIOS update. I tried to clear the BIOS with the battery-method and tried to recover the BIOS with the recovery-mode

      Desktop Boards — Instructions for Recovery BIOS update

       

       

       

       

         

        • 1. Re: DH61CR - No screen after BIOS update
          sylvia_intel

          Hello please let me know some information on your system:

           

          • Which BIOS version did you install?
          • Have you tried to access the BIOS in maintenance mode, moving the jumper to position 2 and 3?
          • Are you using a video card? If you are not, you can try to install one (if you have any) that will allow you to access BIOS and then, you can try to roll back to the previous version installed.
          • You can leave the system without the battery for more time, like 2 hours, please remove the power supply from the board also.

           

          Finally if the motherboard is still under warranty please get in touch with our Warranty Department so they can help you to replace the unit: http://www.intel.com/p/en_US/support/contactsupport

          1 of 1 people found this helpful
          • 2. Re: DH61CR - No screen after BIOS update
            untergrundbiber

            Thanks for your quick reply,i tried to update from BIOS 0118 to 0120.

             

            I've tried all your suggestions but unfortunately without success. The board is still under warranty and I will provide an RMA request.