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hd graphics 4000 ERROR: Display Driver Stopped responding and has recovered.

AFoli
Beginner
1,347 Views

I... have had this problem ever since... intel upgraded and combined the windows 7 and 8 drivers into one upgrade... MY bios upgrade is current.... i've tried to do a reset on the driver back to before... they changed it to a combined windows 7/8 driver install.... that didn't correct the issue... As well using the intel widi system it crashes going too and from widi with using another graphics game. Included is the dxdiag

2 Replies
Kevin_M_Intel
Employee
414 Views

Hi vandon62,

Based on your description there are some steps I want you to try.

  1. Make sure you have the latest BIOS installed in your system.
  2. Uninstall the current graphics driver from device manager.
  3. Download and install the latest graphics driver. You can get it at the following link:

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23405&lang=eng&OSVersion=Windows%207%20(64-bit)*&DownloadType=Drivers https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23405&lang=eng&OSVersion=Windows%207%20(64-bit)*&DownloadType=Drivers

By doing this, the issue should be fixed.

JBale
Beginner
414 Views

Thank you so much! I was getting ready to return my Alienaware 14 because this happened with every game.... i tried everything but this! you are great thank you very much!

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