Based on your description there are some steps I want you to try.
- Make sure you have the latest BIOS installed in your system.
- Uninstall the current graphics driver from device manager.
- Download and install the latest graphics driver. You can get it at the following link:
By doing this, the issue should be fixed.
Thank you so much! I was getting ready to return my Alienaware 14 because this happened with every game.... i tried everything but this! you are great thank you very much!