1 Reply Latest reply on Nov 13, 2013 4:28 AM by kevin_intel

    lost sound on HDMI after power off TV (HD4600, W8.1, LG-TV)




      I have Problems with an fresh Windows 8.1 HTPC (no Upgrade, fresh install)

      Hardware: Asus H87M-pro Board with i5 4570S, LG 60LA7408-ZA TV, TV connected direct with HDMI Cable.

      Software: Windows 8.1 64bit LGGerman with Media Center, intel driver 3316.


      If I boot the system (with TV on), all works fine, If I change the Input on the TV or power off/on the TV, the sound is lost until I reboot the System.

      If the sound is lost, in the sound options the HDMI Sound is on disconnected status. disconnect/connect the HDMI brings no success.

      I have checked this with 3 HDMI Cable and with the Graphic driver from ASUS, Windows Update, intel Download Center und the 3316 Version from this Forum. The driver not installed with the intel-setup, I installed the driver from the Device Manger (Zip-Version) Instructions from this site: Desktop graphics drivers — How to manually install a driver in Microsoft Windows 8* or Windows 8.1*


      I attached 2 files created with dxdiag (fresh boot with HDMI sound and one after power off/on TV)


      intel, please help!