14 Replies Latest reply: Jan 2, 2014 8:55 PM by Texel RSS

After upgrading to Windows 8.1, initial internet access is delayed

elias tauscher Community Member
Currently Being Moderated

I have been using Windows 8.0 and N6235 without problems in a Series 9 Samsung notebook. After booting, it took a few seconds to connect to the internet through my router and I have had no inconveniences so far.

I upgraded to Windows 8.1 and from that point onwards, after booting or resuming, internet access is not available for usually more than 1 minute (it can sometimes be 2 or 3 as well). The wireless connection icon indicates that internet is available, but no program can connect. Without doing anything but waiting, the issue solves itself and connection is available again.

As additional comments :

a. Google Talk now has an additional task which is Proxy Authentication, and I don't use any proxy

b. I have upgraded drivers to latest wireless drivers that Samsung offers and the result is the same.

c. I have run the Intel software detection applet and it indicates that all drivers are up to date

 

Does anyone have any idea how to eliminate this delay ? I don't know how proxy authentication works, but it looked to me as this was somehow introduced by the upgrade and I cannot find a clue that this is true and/or how to fix it. (if this is the culprit).

Thanks.

  • 1. Re: After upgrading to Windows 8.1, initial internet access is delayed
    elias tauscher Community Member
    Currently Being Moderated

    Issue solved. Norton Internet Security needed an upgrade. Thanks anyway.

  • 2. Re: After upgrading to Windows 8.1, initial internet access is delayed
    Texel Community Member
    Currently Being Moderated

    I have this same issue since upgrading to Windows 8.1 using a Centrino N 2230. Everything was fine using Win 8.0

     

    When I boot up the PC the WIFI connects immediately, however if I need to reboot for any reason the WIFI will not connect for about 2 minutes even if I try to manually connect.

     

    I'm using the latest drivers 16.5.3 and the Intel WiFi Connection Utility.

    Authentication on my router is set to WPA2 AES. I have tried with No Encryption and it reacts the same way.

    Not using any Internet Security other than the built in Windows Defender.

  • 3. Re: After upgrading to Windows 8.1, initial internet access is delayed
    joe_intel Community Member
    Currently Being Moderated

    It does not make sense why it works properly on a cold start but not on reboot; so far we can only tell it is not an authentication issue. Have you tested using static IP address?

     

    Perhaps testing the system in safe mode with networking may also help troubleshooting the issue further.

    http://windows.microsoft.com/en-us/windows-vista/advanced-startup-options-including-safe-mode

  • 4. Re: After upgrading to Windows 8.1, initial internet access is delayed
    Texel Community Member
    Currently Being Moderated

    Hi Joe,

    I realize this doesn't make much sense but its happening. I've been wrecking my brain trying to figure this out!

     

    I just tried your two suggestions...

    Setup the network using static IP - no change.

    Tried Safe Mode with networking - no change.

  • 5. Re: After upgrading to Windows 8.1, initial internet access is delayed
    joe_intel Community Member
    Currently Being Moderated

    Taking a look into a log may help determining what happens; these are the steps to create a log:

    • Open Intel® Proset Connection Utility.
    • Go to Tools, Intel® Wireless Troubleshooter, Wireless Event Viewer.
    • Click on File, Settings. Make sure the first box is checked and choose the log’s location and filename.
    • Go to the Driver Log tab and check all boxes. Click OK.

     

    At any moment the log file will appear in the selected folder but it may not be immediate. You may keep note of the time and restart your system for the activity to be recorded.

  • 6. Re: After upgrading to Windows 8.1, initial internet access is delayed
    Texel Community Member
    Currently Being Moderated
    #EventSourceTimeError SeverityDomainUserDescription
    1ZeroConfigService11/15/2013 22:59InformationGeneralSYSTEMIntel® WiFi HotSpot Assistant is active
    2ZeroConfigService11/15/2013 22:59InformationGeneralSYSTEMIntel® WiFi Paid HotSpot Assistant is active
    3ZCfgSvc11/15/2013 22:59InformationGeneralSYSTEMASTK: The adapter does not suppport Asset Tracking!
    4ZCfgSvc11/15/2013 22:59InformationGeneralSYSTEMASTK: The adapter does not suppport Asset Tracking!
    5Profile Manager API11/15/2013 22:59ErrorProfileTexelAn unexpected error occurred!
    6Profile Manager API11/15/2013 22:59ErrorProfileSYSTEMAn unexpected error occurred!
    7ZCfgSvc11/15/2013 22:59InformationGeneralSYSTEMApplying last profile.
    8S24EvMon11/15/2013 22:59ErrorAppDriverSYSTEMProfile extraction error
    9Profile Manager API11/15/2013 22:59ErrorProfileTexelAn unexpected error occurred!
    10Profile Manager API11/15/2013 22:59ErrorProfileSYSTEMAn unexpected error occurred!
    11Profile Manager API11/15/2013 22:59ErrorProfileSYSTEMThe specified profile type is not supported.
    12Profile Manager API11/15/2013 22:59WarningProfileTexelThe given profile already exists in the database.
    13Profile Manager API11/15/2013 22:59ErrorProfileTexelAn unexpected error occurred!
    14Profile Manager API11/15/2013 22:59ErrorProfileSYSTEMAn unexpected error occurred!
    15Profile Manager API11/15/2013 22:59ErrorProfileSYSTEMThe specified profile type is not supported.
    16Profile Manager API11/15/2013 22:59WarningProfileTexelThe given profile already exists in the database.
    17Task Tray11/15/2013 22:59InformationGeneralTexelEnd scan event from the service.
    18IWA11/15/2013 23:00InformationAdapterTexelScan end event from the Service.
    19ZCfgSvc11/15/2013 23:00InformationGeneralSYSTEMApplying last profile.
    20Profile Manager API11/15/2013 23:00ErrorProfileTexelAn unexpected error occurred!
    21Profile Manager API11/15/2013 23:00ErrorProfileSYSTEMAn unexpected error occurred!
    22Profile Manager API11/15/2013 23:00ErrorProfileSYSTEMThe specified profile type is not supported.
    23Profile Manager API11/15/2013 23:00WarningProfileTexelThe given profile already exists in the database.
    24Task Tray11/15/2013 23:00InformationGeneralTexelEnd scan event from the service.
    25IWA11/15/2013 23:00InformationAdapterTexelScan end event from the Service.
    26S24EvMon11/15/2013 23:00InformationGeneralSYSTEMStart Wireless Connection
    27IWA11/15/2013 23:00InformationAdapterTexelLink up event from the adapter.
    28S24EvMon11/15/2013 23:00InformationDriverSYSTEMATC 98:fc:11:45:d3:2a Texel 1 RSSI=-33
    29S24EvMon11/15/2013 23:00InformationDriverSYSTEMAddToExclude 98:fc:11:45:d3:2a Texel 1 WEV_EXCLUDE_LIST_REASON_802_11_ASSOC_FAILURE
    30S24EvMon11/15/2013 23:00InformationDriverSYSTEMATC 98:fc:11:45:d3:2a Texel 1 RSSI=-32
    31S24EvMon11/15/2013 23:00SuccessDriverSYSTEMRxAuthSuccess 98:fc:11:45:d3:2a 1
    32S24EvMon11/15/2013 23:00SuccessDriverSYSTEMRxAssocResp 98:fc:11:45:d3:2a 1 -39
    33ZCfgSvc11/15/2013 23:00SuccessSecuritySYSTEMLink up Wireless Profile: Texel
    34ZCfgSvc11/15/2013 23:00InformationSecuritySYSTEMAuthenticating Wireless Profile: Texel
    35ZCfgSvc11/15/2013 23:00SuccessSecuritySYSTEMConnected Wireless Profile: Texel
    36Task Tray11/15/2013 23:00InformationAdapterTexelLink up event from the adapter.
    37IWA11/15/2013 23:00InformationAdapterTexelLink up event from the adapter.
    38Task Tray11/15/2013 23:00InformationAdapterTexelLink down event from the adapter.
    39IWA11/15/2013 23:00InformationAdapterTexelLink down event from the adapter.
    40ZCfgSvc11/15/2013 23:00InformationSecuritySYSTEMLink down Wireless Profile: Texel
    41S24EvMon11/15/2013 23:00InformationTCP/IPSYSTEMVoIP: Got link down - deleting flows .
    42S24EvMon11/15/2013 23:00InformationGeneralSYSTEMStart Wireless Connection
    43Task Tray11/15/2013 23:00InformationAdapterTexelLink down event from the adapter.
    44IWA11/15/2013 23:00InformationAdapterTexelLink down event from the adapter.
    45IWA11/15/2013 23:00InformationAdapterTexelLink up event from the adapter.
    46Task Tray11/15/2013 23:00InformationAdapterTexelLink down event from the adapter.
    47IWA11/15/2013 23:00InformationAdapterTexelLink down event from the adapter.
    48ZCfgSvc11/15/2013 23:01InformationGeneralSYSTEMApplying last profile.
    49Task Tray11/15/2013 23:01InformationGeneralTexelEnd scan event from the service.
    50IWA11/15/2013 23:01InformationAdapterTexelScan end event from the Service.
    51S24EvMon11/15/2013 23:01InformationGeneralSYSTEMStart Wireless Connection
    52IWA11/15/2013 23:01InformationAdapterTexelLink up event from the adapter.
    53S24EvMon11/15/2013 23:01InformationGeneralSYSTEMStart Wireless Connection
    54Task Tray11/15/2013 23:01InformationAdapterTexelLink down event from the adapter.
    55S24EvMon11/15/2013 23:01InformationGeneralSYSTEMStart Wireless Connection
    56IWA11/15/2013 23:01InformationAdapterTexelLink down event from the adapter.
    57Task Tray11/15/2013 23:01InformationAdapterTexelLink down event from the adapter.
    58IWA11/15/2013 23:01InformationAdapterTexelLink up event from the adapter.
    59Task Tray11/15/2013 23:01InformationGeneralTexelEnd scan event from the service.
    60IWA11/15/2013 23:01InformationAdapterTexelLink down event from the adapter.
    61IWA11/15/2013 23:01InformationAdapterTexelLink up event from the adapter.
    62IWA11/15/2013 23:01InformationAdapterTexelScan end event from the Service.
    63S24EvMon11/15/2013 23:01InformationDriverSYSTEMATC 98:fc:11:45:d3:2a Texel 1 RSSI=-33
    64S24EvMon11/15/2013 23:01InformationDriverSYSTEMAddToExclude 98:fc:11:45:d3:2a Texel 1 WEV_EXCLUDE_LIST_REASON_802_11_ASSOC_FAILURE
    65S24EvMon11/15/2013 23:01InformationDriverSYSTEMATC 98:fc:11:45:d3:2a Texel 1 RSSI=-33
    66S24EvMon11/15/2013 23:01SuccessDriverSYSTEMRxAuthSuccess 98:fc:11:45:d3:2a 1
    67ZCfgSvc11/15/2013 23:01SuccessSecuritySYSTEMLink up Wireless Profile: Texel
    68ZCfgSvc11/15/2013 23:01InformationSecuritySYSTEMAuthenticating Wireless Profile: Texel
    69S24EvMon11/15/2013 23:01SuccessDriverSYSTEMRxAssocResp 98:fc:11:45:d3:2a 1 -39
    70ZCfgSvc11/15/2013 23:01SuccessSecuritySYSTEMConnected Wireless Profile: Texel
    71Task Tray11/15/2013 23:01InformationAdapterTexelLink up event from the adapter.
    72IWA11/15/2013 23:01InformationAdapterTexelLink up event from the adapter.
    73Task Tray11/15/2013 23:01InformationAdapterTexelLink down event from the adapter.
    74IWA11/15/2013 23:01InformationAdapterTexelLink down event from the adapter.
    75ZCfgSvc11/15/2013 23:01InformationSecuritySYSTEMLink down Wireless Profile: Texel
    76S24EvMon11/15/2013 23:01InformationTCP/IPSYSTEMVoIP: Got link down - deleting flows .
    77S24EvMon11/15/2013 23:01InformationGeneralSYSTEMStart Wireless Connection
    78IWA11/15/2013 23:01InformationAdapterTexelLink down event from the adapter.
    79Task Tray11/15/2013 23:01InformationAdapterTexelLink down event from the adapter.
    80IWA11/15/2013 23:01InformationAdapterTexelLink up event from the adapter.
    81S24EvMon11/15/2013 23:01InformationDriverSYSTEMATC 98:fc:11:45:d3:2a Texel 1 RSSI=-33
    82ZCfgSvc11/15/2013 23:01SuccessSecuritySYSTEMLink up Wireless Profile: Texel
    83ZCfgSvc11/15/2013 23:01InformationSecuritySYSTEMAuthenticating Wireless Profile: Texel
    84S24EvMon11/15/2013 23:01SuccessDriverSYSTEMRxAuthSuccess 98:fc:11:45:d3:2a 1
    85S24EvMon11/15/2013 23:01SuccessDriverSYSTEMRxAssocResp 98:fc:11:45:d3:2a 1 -40
    86ZCfgSvc11/15/2013 23:01SuccessSecuritySYSTEMConnected Wireless Profile: Texel
    87Task Tray11/15/2013 23:01InformationAdapterTexelLink up event from the adapter.
    88IWA11/15/2013 23:01InformationAdapterTexelLink up event from the adapter.
    89Task Tray11/15/2013 23:01InformationAdapterTexelDHCP success event from the adapter.
    90IWA11/15/2013 23:01InformationAdapterTexelDHCP success event from the adapter.
  • 7. Re: After upgrading to Windows 8.1, initial internet access is delayed
    joe_intel Community Member
    Currently Being Moderated

    The log seems to be indicating some issues with the profile. Is it possible to delete the wireless profile from Intel® Proset Software and add it again?

    Did anything else change before the issue started to happen?

  • 8. Re: After upgrading to Windows 8.1, initial internet access is delayed
    Texel Community Member
    Currently Being Moderated

    I've completely removed and added the profile multiple times so that can't be it.

    Nothing else has changed other than the upgrade from Windows 8.0 to 8.1

     

    Other people are experiencing this same issue from the upgrade. I have thread open on the Microsoft Answers page as well... Delayed WIFI connect after restart only since upgrading to Windows 8.1 - Microsoft Community

  • 9. Re: After upgrading to Windows 8.1, initial internet access is delayed
    Texel Community Member
    Currently Being Moderated

    This is still an issue... are new drivers being worked on to address this or has a solution been found?

    Many people have been posting about this on the Microsoft Community page...

  • 10. Re: After upgrading to Windows 8.1, initial internet access is delayed
    joe_intel Community Member
    Currently Being Moderated

    I read the replies in the Microsoft* thread, and based on ErSto’s comments, this issue seems to be affecting non-Intel® wireless adapters too, which leads me to believe this is related to the operating system or other more specific configuration (VPN, system part of a domain, third party software, firewall, etc).  It may also help to upgrade your AP's firmware or test with a different AP altogether.

  • 11. Re: After upgrading to Windows 8.1, initial internet access is delayed
    Vibes Community Member
    Currently Being Moderated

    FWIW, Dell today released a 8.1 driver set for the Intel 7260 with the following description:

     

    Fixes:

    - Reconnect the same SSID connection, it will take a long time and show limited.

  • 12. Re: After upgrading to Windows 8.1, initial internet access is delayed
    Texel Community Member
    Currently Being Moderated

    I wish Intel would release some new drivers for the N 2230 for 8.1

    It worked flawlessly on 8.0

     

    I found a lot of complaints here too...

    Windows 8.1 compatibility for Intel Centrino 2230 Wireless Network Adapter model 2230BN.HMWG,HMWWB

  • 13. Re: After upgrading to Windows 8.1, initial internet access is delayed
    joe_intel Community Member
    Currently Being Moderated

    We will be releasing a new driver soon too. If the issue persists we will follow up then.

  • 14. Re: After upgrading to Windows 8.1, initial internet access is delayed
    Texel Community Member
    Currently Being Moderated

    Issue resolved using the following drivers...

     

    File name: Wireless_16.7.0_e164.exe

    Version: 16.7.0

    Date: 12/17/2013

    Status: Latest

    Size: 90.57 MB

    Operating Systems:Windows 8.1*, Windows 8.1, 64-bit*

More Like This

  • Retrieving data ...

Legend

  • Correct Answers - 4 points
  • Helpful Answers - 2 points