2 Replies Latest reply on Nov 15, 2013 11:23 AM by waazaaa

    Mouse/keyboard doesn't work during firmware update

    waazaaa

      Hello all,

       

      I was trying to update the firmware for my Intel 530 SSD tonight, and I installed the update tool onto a USB drive as per instruction from the website. When I booted via USB, the program loaded, but it seems that the mouse and keyboard isn't operating when I do that (either that, or I'm freezing upon entering the program). I cannot press accept or decline, so I can't update my firmware. Is there any way to fix this issue?i