No audio through HDMI with HD 4400

[VForo]

Hi everybody. I have a sony vaio Pro 13 with Intel(R) HD Graphics 4400 and windows 8.1. When connecting the laptop via HDMI to the TV i can see the video but not sounds. In the Audio settings i can clearly see an HDMI device but it's always NOT PLUGGED IN.

Anyone can help me?

I can all the driver audio and video update, and the only issue that i can notice is that is impossible for me to install the HD graphics 4400 driver version 15.x because my computer is "not suitable" . I have the version 10.18.10.3304

[Kevin_M_Intel]

Hi Vittorio,

Since you have an OEM system, I can provide the generic graphics driver for your controller. You can download the latest graphics driver at the following link:

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23323&lang=eng&OSVersion=Windows%208.1%2C%2064-bit*&DownloadType=%0A%09%09%09%09%09%09%09Drivers%0A%09%09%09%09%09%09

The above driver is a generic driver so in the case that the driver is not working, I recommend you contacting the computer manufacturer to get the Audio driver and the Graphics driver for your system.

[DCost5]

Same problem, apparently these drivers are not generic enough because it doesn't allow me to install them.

Also, the visible hdmi playback device turned off used to happen in the past months, with latest drivers i don't even see it anymore.

The only way to have hdmi audio is removing everything until version 9.x.x.x (and having artifacts in browsers).

[Kevin_M_Intel]

Hi Evil,

My best recommendation for you is to update the BIOS in your computer and install the latest drivers including the Digital Audio driver from the computer manufacturer.

[DCost5]

done and done, but same problem

btw i did not notice that the manual procedure allows to install the latest you mentioned, but didn't change a thing.

however, i might have found an acceptable solution.

i noticed that the problem was the intel audio device, which is updated with the graphics drivers, so i installed latest (the one you suggested), then i uninstalled the intel audio device and updated its drivers only by picking into my manufacturer's drivers (which were for win8, with video still with visual artifacts).

this seems to work under all aspects so far.

[Kevin_M_Intel]

I am happy to hear that.

[DCost5]

unfortunately after each reboot hdmi disappears and i need to do the procedure above again 😕

[DLowe1]

I also have a sony vaio pro 13 touch, No audioi through hdmi. I cant even see the intel audio under device manager. My only audio devices are realtek and a bose soundlink which is my bluetooth speaker. somebody help. Ive updated everything

[DCost5]

try what i mentioned in the recent posts.

it is not perfect but it work(ish).

for me right now hdmi works only in one condition: tv is turned on and plugged in, reboot pc, login, and the audio should be on the tv (even if muted, sometimes, just unmute it).

whatever you do (turn off, sleep, reboot), it won't work again until you do the above.

btw: this is not annoying at all for a product over 1000€...way to go sony OR intel...

[Kevin_M_Intel]

Have you checked for recent bios updates for your computer?

[LAyud]

Hi, I have an Intel i3 4130T on Windows 7 32bit with the lastest Intel drivers- That´s works fine and I have hdmi audio, BUT when I power off the TV and switch on it again I lost the audio device (doesn´t work any more), So I must restart the system with the tv power on if i want to have audio again...

I didn´t have this problem with an ATI video card that i had before.

Any help or solution please.

[LAyud]

Hello I´m still restart the system any time I want to listen audio.

That´s the only way Works intel´s apus? Any fix or patch?

thanks

[Kevin_M_Intel]

Hi Lucas1409,

Can you post your dxdiag report here please?

[LAyud]

Hi Kevin YES

Thanks

REPORT:

------------------

System Information------------------Time of this report: 12/28/2013, 11:37:15 Machine name: SALON-PC Operating System: Windows 7 Home Premium 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.130828-1532) Language: Spanish (Regional Setting: Spanish)System Manufacturer: Gigabyte Technology Co., Ltd. System Model: B85M-D3H BIOS: BIOS Date: 10/24/13 20:58:52 Ver: 04.06.05 Processor: Intel(R) Core(TM) i3-4130T CPU @ 2.90GHz (4 CPUs), ~2.9GHz Memory: 2048MB RAMAvailable OS Memory: 1792MB RAM Page File: 1077MB used, 2507MB available Windows Dir: C:\Windows DirectX Version: DirectX 11DX Setup Parameters: Not found User DPI Setting: Using System DPI System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled DxDiag Version: 6.01.7601.17514 32bit Unicode

------------

DxDiag Notes------------ Display Tab 1: No problems found. Sound Tab 1: No sound card was found. If one is expected, you should install a sound driver provided by the hardware manufacturer. Input Tab: No problems found.

--------------------

DirectX Debug Levels--------------------Direct3D: 0/4 (retail)DirectDraw: 0/4 (retail)DirectInput: 0/5 (retail)DirectMusic: 0/5 (retail)DirectPlay: 0/9 (retail)DirectSound: 0/5 (retail)DirectShow: 0/6 (retail)

---------------

Display Devices--------------- Card name: Intel(R) HD Graphics 4400 Manufacturer: Intel Corporation Chip type: Intel(R) HD Graphics Family DAC type: Internal Device Key: Enum\PCI\VEN_8086&DEV_041E&SUBSYS_D0001458&REV_06 Display Memory: 832 MB Dedicated Memory: 192 MB Shared Memory: 640 MB Current Mode: 1920 x 1080 (32 bit) (60Hz) Monitor Name: Monitor PnP genérico Monitor Model: Philips FTV Monitor Id: PHL0000 Native Mode: 1920 x 1080(p) (60.000Hz) Output Type: HDMI Driver Name: igdumdim32.dll,igd10iumd32.dll,igd10iumd32.dllDriver File Version: 10.18.0010.3345 (English) Driver Version: 10.18.10.3345 DDI Version: 11 Driver Model: WDDM 1.1 Driver Attributes: Final Retail Driver Date/Size: 10/28/2013 14:01:52, 11434496 bytes WHQL Logo'd: n/a WHQL Date Stamp: n/a Device Identifier: {D7B78E66-475E-11CF-F97A-0AF0BBC2C735} Vendor ID: 0x8086 Device ID: 0x041E SubSys ID: 0xD0001458 Revision ID: 0x0006 Driver Strong Name: oem13.inf:IntelGfx.NTx86.6.1:iHSWD_w7:10.18.10.3345:pci\ven_8086&dev_041e Rank Of Driver: 00E62001 Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

XXXWHITE...

[LAyud]

Hi Kevin, Yes

thanks

------------------

System Information------------------Time of this report: 12/28/2013, 11:37:15 Machine name: SALON-PC Operating System: Windows 7 Home Premium 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.130828-1532) Language: Spanish (Regional Setting: Spanish)System Manufacturer: Gigabyte Technology Co., Ltd. System Model: B85M-D3H BIOS: BIOS Date: 10/24/13 20:58:52 Ver: 04.06.05 Processor: Intel(R) Core(TM) i3-4130T CPU @ 2.90GHz (4 CPUs), ~2.9GHz Memory: 2048MB RAMAvailable OS Memory: 1792MB RAM Page File: 1077MB used, 2507MB available Windows Dir: C:\Windows DirectX Version: DirectX 11DX Setup Parameters: Not found User DPI Setting: Using System DPI System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled DxDiag Version: 6.01.7601.17514 32bit Unicode

------------

DxDiag Notes------------ Display Tab 1: No problems found. Sound Tab 1: No sound card was found. If one is expected, you should install a sound driver provided by the hardware manufacturer. Input Tab: No problems found.

--------------------

DirectX Debug Levels--------------------Direct3D: 0/4 (retail)DirectDraw: 0/4 (retail)DirectInput: 0/5 (retail)DirectMusic: 0/5 (retail)DirectPlay: 0/9 (retail)DirectSound: 0/5 (retail)DirectShow: 0/6 (retail)

---------------

Display Devices--------------- Card name: Intel(R) HD Graphics 4400 Manufacturer: Intel Corporation Chip type: Intel(R) HD Graphics Family DAC type: Internal Device Key: Enum\PCI\VEN_8086&DEV_041E&SUBSYS_D0001458&REV_06 Display Memory: 832 MB Dedicated Memory: 192 MB Shared Memory: 640 MB Current Mode: 1920 x 1080 (32 bit) (60Hz) Monitor Name: Monitor PnP genérico Monitor Model: Philips FTV Monitor Id: PHL0000 Native Mode: 1920 x 1080(p) (60.000Hz) Output Type: HDMI Driver Name: igdumdim32.dll,igd10iumd32.dll,igd10iumd32.dllDriver File Version: 10.18.0010.3345 (English) Driver Version: 10.18.10.3345 DDI Version: 11 Driver Model: WDDM 1.1 Driver Attributes: Final Retail Driver Date/Size: 10/28/2013 14:01:52, 11434496 bytes WHQL Logo'd: n/a WHQL Date Stamp: n/a Device Identifier: {D7B78E66-475E-11CF-F97A-0AF0BBC2C735} Vendor ID: 0x8086 Device ID: 0x041E SubSys ID: 0xD0001458 Revision ID: 0x0006 Driver Strong Name: oem13.inf:IntelGfx.NTx86.6.1:iHSWD_w7:10.18.10.3345:pci\ven_8086&dev_041e Rank Of Driver: 00E62001 Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IM...

[LAyud]

Hi kevin, Yes

thanks

[LAyud]

------------------

System Information------------------Time of this report: 12/28/2013, 11:37:15 Machine name: SALON-PC Operating System: Windows 7 Home Premium 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.130828-1532) Language: Spanish (Regional Setting: Spanish)System Manufacturer: Gigabyte Technology Co., Ltd. System Model: B85M-D3H BIOS: BIOS Date: 10/24/13 20:58:52 Ver: 04.06.05 Processor: Intel(R) Core(TM) i3-4130T CPU @ 2.90GHz (4 CPUs), ~2.9GHz Memory: 2048MB RAMAvailable OS Memory: 1792MB RAM Page File: 1077MB used, 2507MB available Windows Dir: C:\Windows DirectX Version: DirectX 11DX Setup Parameters: Not found User DPI Setting: Using System DPI System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled DxDiag Version: 6.01.7601.17514 32bit Unicode

------------

DxDiag Notes------------ Display Tab 1: No problems found. Sound Tab 1: No sound card was found. If one is expected, you should install a sound driver provided by the hardware manufacturer. Input Tab: No problems found.

---------------

Display Devices--------------- Card name: Intel(R) HD Graphics 4400 Manufacturer: Intel Corporation Chip type: Intel(R) HD Graphics Family DAC type: Internal Device Key: Enum\PCI\VEN_8086&DEV_041E&SUBSYS_D0001458&REV_06 Display Memory: 832 MB Dedicated Memory: 192 MB Shared Memory: 640 MB Current Mode: 1920 x 1080 (32 bit) (60Hz) Monitor Name: Monitor PnP genérico Monitor Model: Philips FTV Monitor Id: PHL0000 Native Mode: 1920 x 1080(p) (60.000Hz) Output Type: HDMI Driver Name: igdumdim32.dll,igd10iumd32.dll,igd10iumd32.dllDriver File Version: 10.18.0010.3345 (English) Driver Version: 10.18.10.3345 DDI Version: 11 Driver Model: WDDM 1.1 Driver Attributes: Final Retail Driver Date/Size: 10/28/2013 14:01:52, 11434496 bytes WHQL Logo'd: n/a WHQL Date Stamp: n/a Device Identifier: {D7B78E66-475E-11CF-F97A-0AF0BBC2C735} Vendor ID: 0x8086 Device ID: 0x041E SubSys ID: 0xD0001458 Revision ID: 0x0006 Driver Strong Name: oem13.inf:IntelGfx.NTx86.6.1:iHSWD_w7:10.18.10.3345:pci\ven_8086&dev_041e Rank Of Driver: 00E62001 Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C D3D9 Overlay: Supported DXVA-HD: Supported DDraw Status: Enabled D3D Status: Enabled AGP Status: Enabled

-------------

Sound Devices------------- Description: Default Sound Playback: No Default Voice Playback: No Hardware ID: Manufacturer ID: Product ID: Type: Driver Name: Driver Version: Driver Attributes: WHQL Logo'd: Date and Size: Other Files: Driver Provider: HW Accel Level: Emulation Only Cap Flags: 0x0 Min/Max Sample Rate: 0, 0Static/Strm HW Mix Bufs: 0, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No

[Kevin_M_Intel]

Hi guys,

Thanks for the information. Based on the report all drivers are up to date as it should.

At this point we are getting reports from other customers about this issue and it is being investigated by our engineers to have a solution ASAP.

I will keep you posted about this.

[Kevin_M_Intel]

Hi All,

The Engineering team is requesting more information than what you have provided but I will need this from people who are having problems:

1. Copy and paste the complete dxdiag report. Before doing this, make sure all drivers are up to date.
2. Copy and paste the Graphics report by accessing the Graphics Control Panel> Information Center> Save.

I will appreciate if you can provide this information and I am sorry to bother you again.

[DLowe1]

Intel(R) HD Graphics 4400

Report Date: 1/2/2014

Report Time[hh:mm:ss]: 18:21:27

Driver Version: 10.18.10.3304

Operating System: Microsoft Windows 8.1(6.3.9600)

Default Language: English (United States)

Installed DirectX* Version: 11.2

Supported DirectX* Version: 11.0

Shader Version: 5.0

OpenGL* Version: 4.2

OpenCL* Version: 1.2

Physical Memory: 4002 MB

Processor: Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz

Processor Speed: 1600 MHz

Vendor ID: 8086

Device ID: 0A16

Device Revision: 09

* Processor Graphics Information *

Processor Graphics in Use: Intel(R) HD Graphics 4400

GOP Version: 5.0.1025

Current Graphics Mode: 1920 by 1080

* Devices Connected to the Graphics Accelerator *

Active Notebook Displays: 1

* Built-in Display *

Monitor Name: Generic PnP Monitor

Display Type: Digital

Connector Type: Embedded DisplayPort

Serial Number: MEI96A2

Gamma: 2.2

DDC2 Protocol: Supported

Device Type: Built-in Display

Maximum Image Size:

Horizontal: 11.42 inches

Vertical: 06.69 inches

Monitor Supported Modes:

1920 by 1080 (40 Hz)

1920 by 1080 (60 Hz)

Display Power Management Support:

Standby Mode: Not Supported

Suspend Mode: Not Supported

Active Off Mode: Not Supported

Raw EDID:

00 FF FF FF FF FF FF 00 34 A9 A2 96 00 00 00 00

FF 17 01 04 A5 1D 11 78 02 95 21 A6 53 53 98 25

0B 50 54 00 00 00 01 01 01 01 01 01 01 01 01 01

01 01 01 01 01 01 02 3A 80 58 71 38 0D 40 2C 06

92 00 58 C1 10 00 00 1E 02 3A 80 58 71 38 30 42

2C 06 92 00 58 C1 10 00 00 1E 00 00 00 FD 00 26

3E 40 43 0F 01 0A 20 20 20 20 20 20 00 00 00 FC

00 56 56 58 31 33 46 30 30 39 47 30 30 0A 00 0A

* Other names and brands are the property of their respective owners. *

------------------

System Information

------------------

Time of this report: 1/2/2014, 18:18:33

Machine name: AGENT_VAIO

Operating System: Windows 8.1 64-bit (6.3, Build 9600) (9600.winblue_gdr.131030-1505)

Language: English (Regional Setting: English)

System Manufacturer: Sony Corporation

System Model: SVP13213CXB

BIOS: R1043V7

Processor: Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz (4 CPUs), ~1.6GHz

Memory: 4096MB RAM

Available OS Memory: 4002MB RAM

Page File: 4787MB used, 879MB available

Windows Dir: C:\WINDOWS

DirectX Version: DirectX 11

DX Setup Parameters: Not found

User DPI Setting: Using System DPI

System DPI Setting: 144 DPI (150 percent)

DWM DPI Scaling: Disabled

DxDiag Version: 6.03.9600.16384 64bit Unicode

------------

DxDiag Notes

------------

Display Tab 1: No problems found.

Sound Tab 1: No problems found.

Input Tab: No problems found.

--------------------

DirectX Debug Levels

--------------------

Direct3D: 0/4 (retail)

DirectDraw: 0/4 (retail)

DirectInput: 0/5 (retail)

DirectMusic: 0/5 (retail)

DirectPlay: 0/9 (retail)

DirectSound: 0/5 (retail)

DirectShow: 0/6 (retail)

---------------

Display Devices

---------------

Card name: Intel(R) HD Graphics Family

Manufacturer: Intel Corporation

Chip type: Intel(R) HD Graphics Family

DAC type: Internal

Device Type: Full Device

Device Key: Enum\PCI\VEN_8086&DEV_0A16&SUBSYS_90B6104D&REV_09

Display Memory: 1792 MB

Dedicated Memory: 0 MB

Shared Memory: 1792 MB

Current Mode: 1920 x 1080 (32 bit) (60Hz)

Monitor Name: Generic PnP Monitor

Monitor Model: VVX13F009G00

Monitor Id: MEI96A2

Native Mode: 1920 x 1080(p) (60.011Hz)

Output Type: Internal

Driver Name: igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,igd10iumd32

Driver File Version: 10.18.0010.3304 (English)

Driver Version: 10.18.10.3304

DDI Version: 11.1

Feature Levels: 11.1,11.0,10.1,10.0,9.3,9.2,9.1

Driver Model: WDDM 1.3

Graphics Preemption: DMA

Compute Preemption: Thread

Miracast: Supported

Hybrid Graphics GPU: Integrated

Power P-states: Not Supported

Driver Attributes: Final Retail

Driver Date/Size: 9/16/2013 08:32:34, 12081664 bytes

WHQL Logo'd: Yes

WHQL Date Stamp:

Device Identifier: {D7B78E66-4956-11CF-157F-BCB0B4C2C735}

Vendor ID: 0x8086

Device ID: 0x0A16

SubSys ID: 0x90B6104D

Revision ID: 0x0009

Driver Strong Name: oem68.inf:5f63e5341cc65b69:iHSWM_w81:10.18.10.3304:pci\ven_8086&dev_0a16&subsys_90b6104d

Rank Of Driver: 00DA0001

Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C

DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeWMV9_IDCT DXVA2_ModeVC1_IDCT DXVA2_ModeH264_VLD_NoFGT

Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch ...

[DLowe1]

------------------

System Information

------------------

Time of this report: 1/2/2014, 18:18:33

Machine name: AGENT_VAIO

Operating System: Windows 8.1 64-bit (6.3, Build 9600) (9600.winblue_gdr.131030-1505)

Language: English (Regional Setting: English)

System Manufacturer: Sony Corporation

System Model: SVP13213CXB

BIOS: R1043V7

Processor: Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz (4 CPUs), ~1.6GHz

Memory: 4096MB RAM

Available OS Memory: 4002MB RAM

Page File: 4787MB used, 879MB available

Windows Dir: C:\WINDOWS

DirectX Version: DirectX 11

DX Setup Parameters: Not found

User DPI Setting: Using System DPI

System DPI Setting: 144 DPI (150 percent)

DWM DPI Scaling: Disabled

DxDiag Version: 6.03.9600.16384 64bit Unicode

------------

DxDiag Notes

------------

Display Tab 1: No problems found.

Sound Tab 1: No problems found.

Input Tab: No problems found.

--------------------

DirectX Debug Levels

--------------------

Direct3D: 0/4 (retail)

DirectDraw: 0/4 (retail)

DirectInput: 0/5 (retail)

DirectMusic: 0/5 (retail)

DirectPlay: 0/9 (retail)

DirectSound: 0/5 (retail)

DirectShow: 0/6 (retail)

---------------

Display Devices

---------------

Card name: Intel(R) HD Graphics Family

Manufacturer: Intel Corporation

Chip type: Intel(R) HD Graphics Family

DAC type: Internal

Device Type: Full Device

Device Key: Enum\PCI\VEN_8086&DEV_0A16&SUBSYS_90B6104D&REV_09

Display Memory: 1792 MB

Dedicated Memory: 0 MB

Shared Memory: 1792 MB

Current Mode: 1920 x 1080 (32 bit) (60Hz)

Monitor Name: Generic PnP Monitor

Monitor Model: VVX13F009G00

Monitor Id: MEI96A2

Native Mode: 1920 x 1080(p) (60.011Hz)

Output Type: Internal

Driver Name: igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,igd10iumd32

Driver File Version: 10.18.0010.3304 (English)

Driver Version: 10.18.10.3304

DDI Version: 11.1

Feature Levels: 11.1,11.0,10.1,10.0,9.3,9.2,9.1

Driver Model: WDDM 1.3

Graphics Preemption: DMA

Compute Preemption: Thread

Miracast: Supported

Hybrid Graphics GPU: Integrated

Power P-states: Not Supported

Driver Attributes: Final Retail

Driver Date/Size: 9/16/2013 08:32:34, 12081664 bytes

WHQL Logo'd: Yes

WHQL Date Stamp:

Device Identifier: {D7B78E66-4956-11CF-157F-BCB0B4C2C735}

Vendor ID: 0x8086

Device ID: 0x0A16

SubSys ID: 0x90B6104D

Revision ID: 0x0009

Driver Strong Name: oem68.inf:5f63e5341cc65b69:iHSWM_w81:10.18.10.3304:pci\ven_8086&dev_0a16&subsys_90b6104d

Rank Of Driver: 00DA0001

Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C

DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeWMV9_IDCT DXVA2_ModeVC1_IDCT DXVA2_ModeH264_VLD_NoFGT

Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_Stretch...