1 Reply Latest reply on Nov 4, 2013 7:32 AM by kevin_intel

    Intel HD 4000 Directx error

    asgerlycke

      Hi, after upgrade to Windows 8.1 i get two different Directx error in all games. I did not have this problem in Windows 8. Please help!

      Thank you

      . foto 2.JPG foto 1.JPG

        • 1. Re: Intel HD 4000 Directx error

          Hello asgerlycke,

          Based on the description you have provided, it seems that the problem you have is a compatibility issue. Even Though Win 8 is similar than Win 8.1 these two operating systems have different platform or kernel meaning that the software that works in win 8 not necessarily will work on win 8.1.

           

          Since you have tested the latest driver in win 8.1 from our side, I recommend you contacting the game developer and confirm with them the OS compatibility or contact the computer manufacturer for the latest custom driver.