9 Replies Latest reply on Jan 7, 2014 1:31 PM by nic

    The Sims 3 & HD Graphics (Core i3)

    ratchell88

      Capture.PNG

      This is my info as far as I know how to get it. I have the Sims 3, and for about a year now I have been dealing with an issue when I want to play it on my laptop. I know the Dedicated memory on the graphics card is supposed to be dynamic, at least that's what I think they told me the last time I asked anyone about it. When I play the game my screen will dim, unless in Windowed Mode, like the options menu is open. Is there any way to fix this?m

        • 1. Re: The Sims 3 & HD Graphics (Core i3)
          Diego_Intel

          Have you tried updating the game to the latest patch available? Have you tried lowering the video settings in the game and tested using a different video resolution?

          In addition, have you checked closing any other applications running in the background, specifically the ones that may pop up messages while you are gaming, such as instant messaging applications?

          Could you please post the complete dxdiag report? To do this, just click on the button that says Save all this information from the DirectX* Diagnostic Tool, save to a file, open it and copy paste all its contents here.

          • 2. Re: The Sims 3 & HD Graphics (Core i3)
            ratchell88

            I use the default graphics setting in the game, I can show you a screen shot of that if you want. I also have no programs but update ones like Windows Update or Norton which pop up with messages randomly. I have tried making it the same resolution as my home screen resolution and all sorts of things, even the Game Booster didn't help. And I always download patches when I load the game.

             

            DX DIAG

            ------------------

            System Information

            ------------------

            Time of this report: 10/29/2013, 00:08:53

                   Machine name: RACHELLE

               Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)

                       Language: English (Regional Setting: English)

            System Manufacturer: Hewlett-Packard

                   System Model: HP Pavilion g7 Notebook PC

                           BIOS: Default System BIOS

                      Processor: Intel(R) Core(TM) i3 CPU       M 370  @ 2.40GHz (4 CPUs), ~2.4GHz

                         Memory: 4096MB RAM

            Available OS Memory: 3894MB RAM

                      Page File: 3064MB used, 4721MB available

                    Windows Dir: C:\Windows

                DirectX Version: DirectX 11

            DX Setup Parameters: Not found

               User DPI Setting: Using System DPI

            System DPI Setting: 96 DPI (100 percent)

                DWM DPI Scaling: Disabled

                 DxDiag Version: 6.01.7601.17514 32bit Unicode

             

             

            ------------

            DxDiag Notes

            ------------

                  Display Tab 1: No problems found.

                    Sound Tab 1: No problems found.

                    Sound Tab 2: No problems found.

                      Input Tab: No problems found.

             

             

            --------------------

            DirectX Debug Levels

            --------------------

            Direct3D:    0/4 (retail)

            DirectDraw:  0/4 (retail)

            DirectInput: 0/5 (retail)

            DirectMusic: 0/5 (retail)

            DirectPlay:  0/9 (retail)

            DirectSound: 0/5 (retail)

            DirectShow:  0/6 (retail)

             

             

            ---------------

            Display Devices

            ---------------

                      Card name: Intel(R) HD Graphics

                   Manufacturer: Intel Corporation

                      Chip type: Intel(R) HD Graphics (Core i3)

                       DAC type: Internal

                     Device Key: Enum\PCI\VEN_8086&DEV_0046&SUBSYS_166A103C&REV_02

                 Display Memory: 1696 MB

               Dedicated Memory: 64 MB

                  Shared Memory: 1632 MB

                   Current Mode: 1600 x 900 (32 bit) (60Hz)

                   Monitor Name: Generic PnP Monitor

                  Monitor Model: unknown

                     Monitor Id: LGD027A

                    Native Mode: 1600 x 900(p) (60.080Hz)

                    Output Type: Internal

                    Driver Name: igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32

            Driver File Version: 8.15.0010.2993 (English)

                 Driver Version: 8.15.10.2993

                    DDI Version: 10

                   Driver Model: WDDM 1.1

              Driver Attributes: Final Retail

               Driver Date/Size: 2/19/2013 13:44:12, 8314368 bytes

                    WHQL Logo'd: Yes

                WHQL Date Stamp:

              Device Identifier: {D7B78E66-4306-11CF-3D78-6036A2C2C535}

                      Vendor ID: 0x8086

                      Device ID: 0x0046

                      SubSys ID: 0x166A103C

                    Revision ID: 0x0002

            Driver Strong Name: oem22.inf:IntelGfx.NTamd64.6.0:iILKM0:8.15.10.2993:pci\ven_8086&dev_0046

                 Rank Of Driver: 00E62001

                    Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_B ModeWMV9_C ModeVC1_B ModeVC1_C

               Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                 {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                 {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                 {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                 {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                 {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                 {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                 {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                 {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                 {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                 {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                 {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                 {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                 {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                 {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                 {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                 {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                 {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                 {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                 {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                 {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                 {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                 {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                 {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                   D3D9 Overlay: Supported

                        DXVA-HD: Supported

                   DDraw Status: Enabled

                     D3D Status: Enabled

                     AGP Status: Enabled

             

             

            -------------

            Sound Devices

            -------------

                        Description: Speakers and Headphones (IDT High Definition Audio CODEC)

            Default Sound Playback: Yes

            Default Voice Playback: Yes

                        Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_7605&SUBSYS_103C166A&REV_1001

                    Manufacturer ID: 1

                         Product ID: 100

                               Type: WDM

                        Driver Name: stwrt64.sys

                     Driver Version: 6.10.6324.0000 (English)

                  Driver Attributes: Final Retail

                        WHQL Logo'd: Yes

                      Date and Size: 1/25/2011 04:57:18, 520192 bytes

                        Other Files:

                    Driver Provider: IDT

                     HW Accel Level: Basic

                          Cap Flags: 0xF1F

                Min/Max Sample Rate: 100, 200000

            Static/Strm HW Mix Bufs: 1, 0

            Static/Strm HW 3D Bufs: 0, 0

                          HW Memory: 0

                   Voice Management: No

            EAX(tm) 2.0 Listen/Src: No, No

               I3DL2(tm) Listen/Src: No, No

            Sensaura(tm) ZoomFX(tm): No

             

             

                        Description: Communications Headphones (IDT High Definition Audio CODEC)

            Default Sound Playback: No

            Default Voice Playback: No

                        Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_7605&SUBSYS_103C166A&REV_1001

                    Manufacturer ID: 1

                         Product ID: 100

                               Type: WDM

                        Driver Name: stwrt64.sys

                     Driver Version: 6.10.6324.0000 (English)

                  Driver Attributes: Final Retail

                        WHQL Logo'd: Yes

                      Date and Size: 1/25/2011 04:57:18, 520192 bytes

                        Other Files:

                    Driver Provider: IDT

                     HW Accel Level: Basic

                          Cap Flags: 0xF1F

                Min/Max Sample Rate: 100, 200000

            Static/Strm HW Mix Bufs: 1, 0

            Static/Strm HW 3D Bufs: 0, 0

                          HW Memory: 0

                   Voice Management: No

            EAX(tm) 2.0 Listen/Src: No, No

               I3DL2(tm) Listen/Src: No, No

            Sensaura(tm) ZoomFX(tm): No

             

             

            ---------------------

            Sound Capture Devices

            ---------------------

                        Description: Internal Mic (IDT High Definition Audio CODEC)

              Default Sound Capture: Yes

              Default Voice Capture: Yes

                        Driver Name: stwrt64.sys

                     Driver Version: 6.10.6324.0000 (English)

                  Driver Attributes: Final Retail

                      Date and Size: 1/25/2011 04:57:18, 520192 bytes

                          Cap Flags: 0x1

                       Format Flags: 0xFFFFF

             

             

                        Description: Stereo Mix (IDT High Definition Audio CODEC)

              Default Sound Capture: No

              Default Voice Capture: No

                        Driver Name: stwrt64.sys

                     Driver Version: 6.10.6324.0000 (English)

                  Driver Attributes: Final Retail

                      Date and Size: 1/25/2011 04:57:18, 520192 bytes

                          Cap Flags: 0x1

                       Format Flags: 0xFFFFF

             

             

                        Description: External Mic (IDT High Definition Audio CODEC)

              Default Sound Capture: No

              Default Voice Capture: No

                        Driver Name: stwrt64.sys

                     Driver Version: 6.10.6324.0000 (English)

                  Driver Attributes: Final Retail

                      Date and Size: 1/25/2011 04:57:18, 520192 bytes

                          Cap Flags: 0x1

                       Format Flags: 0xFFFFF

             

             

            -------------------

            DirectInput Devices

            -------------------

                  Device Name: Mouse

                     Attached: 1

                Controller ID: n/a

            Vendor/Product ID: n/a

                    FF Driver: n/a

             

             

                  Device Name: Keyboard

                     Attached: 1

                Controller ID: n/a

            Vendor/Product ID: n/a

                    FF Driver: n/a

             

             

                  Device Name: USB Receiver

                     Attached: 1

                Controller ID: 0x0

            Vendor/Product ID: 0x046D, 0xC521

                    FF Driver: n/a

             

             

                  Device Name: USB Receiver

                     Attached: 1

                Controller ID: 0x0

            Vendor/Product ID: 0x046D, 0xC521

                    FF Driver: n/a

             

             

                  Device Name: USB Receiver

                     Attached: 1

                Controller ID: 0x0

            Vendor/Product ID: 0x046D, 0xC521

                    FF Driver: n/a

             

             

            Poll w/ Interrupt: No

             

             

            -----------

            USB Devices

            -----------

            + USB Root Hub

            | Vendor/Product ID: 0x8086, 0x3B3C

            | Matching Device ID: usb\root_hub20

            | Service: usbhub

            |

            +-+ Generic USB Hub

            | | Vendor/Product ID: 0x8087, 0x0020

            | | Location: Port_#0001.Hub_#0001

            | | Matching Device ID: usb\class_09

            | | Service: usbhub

             

             

            ----------------

            Gameport Devices

            ----------------

             

             

            ------------

            PS/2 Devices

            ------------

            + Standard PS/2 Keyboard

            | Matching Device ID: *pnp0303

            | Service: i8042prt

            |

            + Terminal Server Keyboard Driver

            | Matching Device ID: root\rdp_kbd

            | Upper Filters: kbdclass

            | Service: TermDD

            |

            + Synaptics PS/2 Port TouchPad

            | Matching Device ID: *syn1e40

            | Upper Filters: SynTP

            | Service: i8042prt

            |

            + HID-compliant mouse

            | Vendor/Product ID: 0x046D, 0xC521

            | Matching Device ID: hid_device_system_mouse

            | Service: mouhid

            |

            + Terminal Server Mouse Driver

            | Matching Device ID: root\rdp_mou

            | Upper Filters: mouclass

            | Service: TermDD

             

             

            ------------------------

            Disk & DVD/CD-ROM Drives

            ------------------------

                  Drive: C:

            Free Space: 375.3 GB

            Total Space: 462.5 GB

            File System: NTFS

                  Model: ST9500325AS

             

             

                  Drive: D:

            Free Space: 1.5 GB

            Total Space: 14.1 GB

            File System: NTFS

                  Model: ST9500325AS

             

             

                  Drive: E:

                  Model: hp DVD A  DS8A5LH

                 Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

             

             

            --------------

            System Devices

            --------------

                 Name: Ralink RT5390 802.11b/g/n WiFi Adapter

            Device ID: PCI\VEN_1814&DEV_5390&SUBSYS_1636103C&REV_00\4&DCF21C3&0&00E0

               Driver: n/a

             

             

                 Name: Reserved - 2D12

            Device ID: PCI\VEN_8086&DEV_2D12&SUBSYS_166A103C&REV_02\3&4F11E61&0&12

               Driver: n/a

             

             

                 Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 1 - 3B42

            Device ID: PCI\VEN_8086&DEV_3B42&SUBSYS_166A103C&REV_05\3&11583659&0&E0

               Driver: n/a

             

             

                 Name: Realtek PCIe FE Family Controller

            Device ID: PCI\VEN_10EC&DEV_8136&SUBSYS_166A103C&REV_05\4&1D668223&0&00E1

               Driver: n/a

             

             

                 Name: QPI Physical 0 - 2D11

            Device ID: PCI\VEN_8086&DEV_2D11&SUBSYS_166A103C&REV_02\3&4F11E61&0&11

               Driver: n/a

             

             

                 Name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C

            Device ID: PCI\VEN_8086&DEV_3B3C&SUBSYS_166A103C&REV_05\3&11583659&0&D0

               Driver: n/a

             

             

                 Name: QPI Link 0 - 2D10

            Device ID: PCI\VEN_8086&DEV_2D10&SUBSYS_166A103C&REV_02\3&4F11E61&0&10

               Driver: n/a

             

             

                 Name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34

            Device ID: PCI\VEN_8086&DEV_3B34&SUBSYS_166A103C&REV_05\3&11583659&0&E8

               Driver: n/a

             

             

                 Name: QuickPath Architecture System Address Decoder - 2D01

            Device ID: PCI\VEN_8086&DEV_2D01&SUBSYS_166A103C&REV_02\3&4F11E61&0&01

               Driver: n/a

             

             

                 Name: Intel(R) Turbo Boost Technology Driver

            Device ID: PCI\VEN_8086&DEV_3B32&SUBSYS_166A103C&REV_05\3&11583659&0&FE

               Driver: n/a

             

             

                 Name: QuickPath Architecture Generic Non-core Registers - 2C62

            Device ID: PCI\VEN_8086&DEV_2C62&SUBSYS_166A103C&REV_02\3&4F11E61&0&00

               Driver: n/a

             

             

                 Name: Intel(R) Management Engine Interface

            Device ID: PCI\VEN_8086&DEV_3B64&SUBSYS_166A103C&REV_06\3&11583659&0&B0

               Driver: n/a

             

             

                 Name: Intel(R) 5 Series/3400 Series Chipset Family SMBus Controller - 3B30

            Device ID: PCI\VEN_8086&DEV_3B30&SUBSYS_166A103C&REV_05\3&11583659&0&FB

               Driver: n/a

             

             

                 Name: Intel(R) 82801 PCI Bridge - 2448

            Device ID: PCI\VEN_8086&DEV_2448&SUBSYS_166A103C&REV_A5\3&11583659&0&F0

               Driver: n/a

             

             

                 Name: High Definition Audio Controller

            Device ID: PCI\VEN_8086&DEV_3B56&SUBSYS_166A103C&REV_05\3&11583659&0&D8

               Driver: n/a

             

             

                 Name: Intel(R) 5 Series 4 Port SATA AHCI Controller

            Device ID: PCI\VEN_8086&DEV_3B29&SUBSYS_166A103C&REV_05\3&11583659&0&FA

               Driver: n/a

             

             

                 Name: Intel(R) HD Graphics

            Device ID: PCI\VEN_8086&DEV_0046&SUBSYS_166A103C&REV_02\3&11583659&0&10

               Driver: n/a

             

             

                 Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 3 - 3B46

            Device ID: PCI\VEN_8086&DEV_3B46&SUBSYS_166A103C&REV_05\3&11583659&0&E2

               Driver: n/a

             

             

                 Name: Intel(R) HM55 Express Chipset LPC Interface Controller - 3B09

            Device ID: PCI\VEN_8086&DEV_3B09&SUBSYS_166A103C&REV_05\3&11583659&0&F8

               Driver: n/a

             

             

                 Name: Intel(R) processor DRAM Controller - 0044

            Device ID: PCI\VEN_8086&DEV_0044&SUBSYS_166A103C&REV_02\3&11583659&0&00

               Driver: n/a

             

             

                 Name: Reserved - 2D13

            Device ID: PCI\VEN_8086&DEV_2D13&SUBSYS_166A103C&REV_02\3&4F11E61&0&13

               Driver: n/a

             

             

                 Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 2 - 3B44

            Device ID: PCI\VEN_8086&DEV_3B44&SUBSYS_166A103C&REV_05\3&11583659&0&E1

               Driver: n/a

             

             

            ------------------

            DirectShow Filters

            ------------------

             

             

            DirectShow Filters:

            WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514

            WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514

            WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514

            MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385

            Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385

            WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514

            WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.18221

            Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385

            Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385

            WMT VIH2 Fix,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109

            Record Queue,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109

            WMT Switch Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109

            WMT Virtual Renderer,0x00200000,1,0,WLXVAFilt.dll,15.04.3508.1109

            WMT DV Extract,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109

            WMT Virtual Source,0x00200000,0,1,WLXVAFilt.dll,15.04.3508.1109

            WMT Sample Information Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109

            DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514

            Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17713

            WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514

            Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514

            AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17713

            VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17713

            SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528

            Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.16426

            AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528

            StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528

            MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713

            MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17713

            SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713

            VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

            MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528

            Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514

            SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528

            Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514

            Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713

            MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17713

            PlayReady DMO Wrapper,0x00600002,1,1,PRDMOW~1.DLL,1.03.2297.0000

            DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514

            Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17713

            MS PR Source Filter,0x00200000,0,2,PRSource.dll,1.03.2297.0000

            Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514

            ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17713

            Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713

            MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528

            Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17835

            Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17713

            Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17713

            File Writer,0x00200000,1,0,WLXVAFilt.dll,15.04.3508.1109

            VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514

            WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514

            VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514

            File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514

            iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514

            iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514

            DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17835

            Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17835

            AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17713

            RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,

            Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514

            WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514

            MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528

            DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514

            SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.18175

            Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.18175

            MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514

            Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514

            StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528

            Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514

            Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17835

            AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713

            AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17713

            Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713

            MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713

            Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713

            File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17713

            Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000

            StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528

            AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514

            Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17713

            File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17713

            File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17713

            Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514

            Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514

            BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669

            MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17713

             

             

            WDM Streaming Tee/Splitter Devices:

            Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

             

             

            Video Compressors:

            WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385

            WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385

            MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385

            DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514

            MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17713

            Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514

            Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514

            Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514

            Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514

            Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514

            VP60® Simple Profile ,0x00200000,1,1,qcap.dll,6.06.7601.17514

            VP61® Advanced Profile,0x00200000,1,1,qcap.dll,6.06.7601.17514

             

             

            Audio Compressors:

            WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385

            WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385

            IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713

            PCM,0x00200000,1,1,quartz.dll,6.06.7601.17713

            Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713

            GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17713

            Messenger Audio Codec,0x00200000,1,1,quartz.dll,6.06.7601.17713

            CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713

            CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713

            MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17713

             

             

            Audio Capture Sources:

            Internal Mic (IDT High Definiti,0x00200000,0,0,qcap.dll,6.06.7601.17514

            External Mic (IDT High Definiti,0x00200000,0,0,qcap.dll,6.06.7601.17514

            Stereo Mix (IDT High Definition,0x00200000,0,0,qcap.dll,6.06.7601.17514

             

             

            PBDA CP Filters:

            PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528

            PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

            PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

             

             

            Midi Renderers:

            Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17713

            Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17713

             

             

            WDM Streaming Capture Devices:

            ,0x00000000,0,0,,

            MuxedIn1,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

            MuxedIn2,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

            ,0x00000000,0,0,,

            CyberLink Webcam Splitter,0x00200000,0,1,ksproxy.ax,6.01.7601.17514

            HP Webcam-101,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

             

             

            WDM Streaming Rendering Devices:

            HpOut,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

            ,0x00000000,0,0,,

            ,0x00000000,0,0,,

            Speaker,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

             

             

            BDA Network Providers:

            Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

            Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

            Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

            Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

            Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

             

             

            Video Capture Sources:

            CyberLink Webcam Splitter,0x00200000,0,1,ksproxy.ax,6.01.7601.17514

            HP Webcam-101,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

             

             

            Multi-Instance Capable VBI Codecs:

            VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

             

             

            BDA Transport Information Renderers:

            BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669

            MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

             

             

            BDA CP/CA Filters:

            Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708

            Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708

            PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708

            XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708

             

             

            WDM Streaming Communication Transforms:

            Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

             

             

            Audio Renderers:

            Speakers and Headphones (IDT Hi,0x00200000,1,0,quartz.dll,6.06.7601.17713

            Communications Headphones (IDT ,0x00200000,1,0,quartz.dll,6.06.7601.17713

            Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17713

            Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17713

            DirectSound: Communications Headphones (IDT High Definition Audio CODEC),0x00200000,1,0,quartz.dll,6.06.7601.17713

            DirectSound: Speakers and Headphones (IDT High Definition Audio CODEC),0x00200000,1,0,quartz.dll,6.06.7601.17713

             

             

            ---------------

            EVR Power Information

            ---------------

            Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)

              Quality Flags: 2576

                Enabled:

                Force throttling

                Allow half deinterlace

                Allow scaling

                Decode Power Usage: 100

              Balanced Flags: 1424

                Enabled:

                Force throttling

                Allow batching

                Force half deinterlace

                Force scaling

                Decode Power Usage: 50

              PowerFlags: 1424

                Enabled:

                Force throttling

                Allow batching

                Force half deinterlace

                Force scaling

                Decode Power Usage: 0

            • 3. Re: The Sims 3 & HD Graphics (Core i3)
              Diego_Intel

              And just to confirm, the screen is dimmed once you start the game or it will start to dim through game play as time passes?

              Have you tried updating the BIOS for the system you are using? Updates from Hewlett Packard* are available at http://h20566.www2.hp.com/portal/site/hpsc/public/

               

              Have you tried setting the power options in the operating system to full power?

              • 4. Re: The Sims 3 & HD Graphics (Core i3)
                ratchell88

                The system is running at full power, plugged in. The screen usually dims overtime if in full screen mode, but not in windowed mode. Sometimes it will go for a while before it does and sometimes as soon as an in-game pop up (options menu or the social connecting box) happens it dims the screen and will not brighten back up.

                • 5. Re: The Sims 3 & HD Graphics (Core i3)
                  Diego_Intel

                  Thanks, let me investigate on this and I will let you know what I can find.

                  • 6. Re: The Sims 3 & HD Graphics (Core i3)
                    Diego_Intel

                    Verify in the Intel® Graphics Control Panel -> Media -> Color Enhancement and check if “Override Application Settings” checkbox is enabled?  Try the setting on and off and see if this makes a difference.

                     

                    If the issue persists, just for testing, could you please open the task manager in the system and kill the igfxpers.exe process, then play the game and see if the issue continues.

                    • 7. Re: The Sims 3 & HD Graphics (Core i3)
                      ratchell88

                      Ok, I will try that and see.

                      • 8. Re: The Sims 3 & HD Graphics (Core i3)
                        ratchell88

                        Ok I FINALLY got a chance to try it today! The graphics override did not help, however the igfxpers.exe being closed seemed to work. Now I just have to remember that everytime I suppose....

                        • 9. Re: The Sims 3 & HD Graphics (Core i3)
                          nic

                          Hi Ratchell88;

                           

                          There is a similar issue that was reported on the Sims* forums a while back.  It would appear that several people had the same issue and it was resolved by trying the following;

                           

                          1. Right click the Sims 3 desktop icon

                          2. Select the Compatibility menu folder

                          3. There are five "Setings" boxes in this menu, select the one that says "Disable desktop composition".

                          4. Click 'Apply'.

                           

                          I am personally not aware of this game launcher, so I cannot verify that these steps will be 100% correct.  Let me know if you were able to test this and whether it resolves the issue for you ro not.

                           

                          SOURCE: http://forum.thesims3.com/jforum/posts/list/634214.page

                           

                          Thanks,

                          -Nic