13 Replies Latest reply on Nov 8, 2013 12:39 PM by kevin_intel

    SSD Cache issues on DH87RL and DH77EB

    belcom

      Hi!

       

      I have several DH87RL/MC and DH77EB motherboards at customers side, some of them are equipped with mSATA SSDs for caching (SRT) and all suffer from same problem: As soon as caching is enabled, the systems start to have short freezes. You can notice it best when playing music, you can hear audio buffer loops from time to time (sometimes 5 or more minutes, sometimes under a second in between) and the mouse pointer stalls for the same time.

      I tried changing the Motherboard, CPU, RAM, PSU, HDD and SDD also with different makes/models, tried onboard and add-on grafic, tried all BIOS and Driver Versions in virtually any combination.

       

      My results show that the problem is either related to H87 and H77 or all SSDs I tried.

       

      The mSATA SSDs I have in use and tried in these systems:

      ADATA SX300 64GB

      ADATA SX300 128GB

      PLEXTOR M5M 64GB

      PLEXTOR M5M 128GB

      SanDisk X110 64GB

       

      To Notice: I haven't had problems with DZ68 and ADATA S599 60GB SSD (SATA2)!

      Windows 7 x64 SP1 is in use on all systems.

       

      I hope someone here has a clue on this and can point me in the right direction.

      Thanks for your answers!

       

      Best regards,

      belcom.

        • 1. Re: SSD Cache issues on DH87RL and DH77EB
          kevin_intel

          Hi belcom,

          I would like to know some more information about the configuration you are using:

          1. If using the system without the SRT, is the system working fine?
          2. Can you let me know what steps did you take to configure the SRT?
          3. Can you post your DxDiag Report here?
          • 2. Re: SSD Cache issues on DH87RL and DH77EB
            spearson

            What version(s) of RST have you tried? What other software have you installed? Are you running Intel(R) Desktop Utilities or any 3rd-party monitoring applications (AIDA64, SpeedFan, HWMonitor, PC Wizard, etc.)?

             

            Thanks,

            ...Scott

            • 3. Re: SSD Cache issues on DH87RL and DH77EB
              belcom

              Hi Kevin!

               

              1. Yes, all systems work fine as long as SRT is switched off.

              2. I opened IAStorUI.exe, Performance, activate, ok. (both advanced and maximized give same results)

              3. Here is dxdiag of one of the systems:

               

              ------------------
              System Information
              ------------------
              Time of this report: 10/27/2013, 02:05:57
                     Machine name: CONNI02
                 Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)
                         Language: German (Regional Setting: German)
              System Manufacturer: INTEL_
                     System Model: DH87RL__
                             BIOS: Default System BIOS
                        Processor: Intel(R) Core(TM) i5-4570S CPU @ 2.90GHz (4 CPUs), ~2.9GHz
                           Memory: 16384MB RAM
              Available OS Memory: 16332MB RAM
                        Page File: 2237MB used, 30423MB available
                      Windows Dir: C:\Windows
                  DirectX Version: DirectX 11
              DX Setup Parameters: Not found
                 User DPI Setting: Using System DPI
              System DPI Setting: 96 DPI (100 percent)
                  DWM DPI Scaling: Disabled
                   DxDiag Version: 6.01.7601.17514 32bit Unicode

              ------------
              DxDiag Notes
              ------------
                    Display Tab 1: No problems found.
                      Sound Tab 1: No problems found.
                      Sound Tab 2: No problems found.
                      Sound Tab 3: No problems found.
                        Input Tab: No problems found.

              --------------------
              DirectX Debug Levels
              --------------------
              Direct3D:    0/4 (retail)
              DirectDraw:  0/4 (retail)
              DirectInput: 0/5 (retail)
              DirectMusic: 0/5 (retail)
              DirectPlay:  0/9 (retail)
              DirectSound: 0/5 (retail)
              DirectShow:  0/6 (retail)

              ---------------
              Display Devices
              ---------------
                        Card name: NVIDIA GeForce GTX 770
                     Manufacturer: NVIDIA
                        Chip type: GeForce GTX 770
                         DAC type: Integrated RAMDAC
                       Device Key: Enum\PCI\VEN_10DE&DEV_1184&SUBSYS_1033196E&REV_A1
                   Display Memory: 4038 MB
                 Dedicated Memory: 1990 MB
                    Shared Memory: 2048 MB
                     Current Mode: 1920 x 1080 (32 bit) (60Hz)
                     Monitor Name: BenQ G2410HD (Digital)
                    Monitor Model: BenQ G2410HD
                       Monitor Id: BNQ7823
                      Native Mode: 1920 x 1080(p) (60.000Hz)
                      Output Type: DVI
                      Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
              Driver File Version: 9.18.0013.2723 (English)
                   Driver Version: 9.18.13.2723
                      DDI Version: 11
                     Driver Model: WDDM 1.1
                Driver Attributes: Final Retail
                 Driver Date/Size: 9/12/2013 09:58:10, 15703688 bytes
                      WHQL Logo'd: Yes
                  WHQL Date Stamp:
                Device Identifier: {D7B71E3E-52C4-11CF-7D70-3E301CC2C435}
                        Vendor ID: 0x10DE
                        Device ID: 0x1184
                        SubSys ID: 0x1033196E
                      Revision ID: 0x00A1
              Driver Strong Name: oem45.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section089:9.18.13.2723:pci\ven_10de&dev_1184
                   Rank Of Driver: 00E02001
                      Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
                 Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                                   {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                                   {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                                   {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                                   {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                                   {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                                   {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                                   {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                                   {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                                   {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                                   {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     D3D9 Overlay: Supported
                          DXVA-HD: Supported
                     DDraw Status: Enabled
                       D3D Status: Enabled
                       AGP Status: Enabled

              -------------
              Sound Devices
              -------------
                          Description: Lautsprecher (Realtek High Definition Audio)
              Default Sound Playback: Yes
              Default Voice Playback: Yes
                          Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_8086204A&REV_1003
                      Manufacturer ID: 1
                           Product ID: 100
                                 Type: WDM
                          Driver Name: RTKVHD64.sys
                       Driver Version: 6.00.0001.7040 (English)
                    Driver Attributes: Final Retail
                          WHQL Logo'd: Yes
                        Date and Size: 9/13/2013 17:54:06, 3641688 bytes
                          Other Files:
                      Driver Provider: Realtek Semiconductor Corp.
                       HW Accel Level: Basic
                            Cap Flags: 0xF1F
                  Min/Max Sample Rate: 100, 200000
              Static/Strm HW Mix Bufs: 1, 0
              Static/Strm HW 3D Bufs: 0, 0
                            HW Memory: 0
                     Voice Management: No
              EAX(tm) 2.0 Listen/Src: No, No
                 I3DL2(tm) Listen/Src: No, No
              Sensaura(tm) ZoomFX(tm): No

                          Description: Realtek Digital Output(Optical) (Realtek High Definition Audio)
              Default Sound Playback: No
              Default Voice Playback: No
                          Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_8086204A&REV_1003
                      Manufacturer ID: 1
                           Product ID: 100
                                 Type: WDM
                          Driver Name: RTKVHD64.sys
                       Driver Version: 6.00.0001.7040 (English)
                    Driver Attributes: Final Retail
                          WHQL Logo'd: Yes
                        Date and Size: 9/13/2013 17:54:06, 3641688 bytes
                          Other Files:
                      Driver Provider: Realtek Semiconductor Corp.
                       HW Accel Level: Basic
                            Cap Flags: 0xF1F
                  Min/Max Sample Rate: 100, 200000
              Static/Strm HW Mix Bufs: 1, 0
              Static/Strm HW 3D Bufs: 0, 0
                            HW Memory: 0
                     Voice Management: No
              EAX(tm) 2.0 Listen/Src: No, No
                 I3DL2(tm) Listen/Src: No, No
              Sensaura(tm) ZoomFX(tm): No

                          Description: Realtek Digital Output (Realtek High Definition Audio)
              Default Sound Playback: No
              Default Voice Playback: No
                          Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_8086204A&REV_1003
                      Manufacturer ID: 1
                           Product ID: 100
                                 Type: WDM
                          Driver Name: RTKVHD64.sys
                       Driver Version: 6.00.0001.7040 (English)
                    Driver Attributes: Final Retail
                          WHQL Logo'd: Yes
                        Date and Size: 9/13/2013 17:54:06, 3641688 bytes
                          Other Files:
                      Driver Provider: Realtek Semiconductor Corp.
                       HW Accel Level: Basic
                            Cap Flags: 0xF1F
                  Min/Max Sample Rate: 100, 200000
              Static/Strm HW Mix Bufs: 1, 0
              Static/Strm HW 3D Bufs: 0, 0
                            HW Memory: 0
                     Voice Management: No
              EAX(tm) 2.0 Listen/Src: No, No
                 I3DL2(tm) Listen/Src: No, No
              Sensaura(tm) ZoomFX(tm): No

              ---------------------
              Sound Capture Devices
              ---------------------
              -------------------
              DirectInput Devices
              -------------------
                    Device Name: Maus
                       Attached: 1
                  Controller ID: n/a
              Vendor/Product ID: n/a
                      FF Driver: n/a

                    Device Name: Tastatur
                       Attached: 1
                  Controller ID: n/a
              Vendor/Product ID: n/a
                      FF Driver: n/a

                    Device Name: Microsoft® Digital Media Keyboard 3000
                       Attached: 1
                  Controller ID: 0x0
              Vendor/Product ID: 0x045E, 0x0730
                      FF Driver: n/a

                    Device Name: Microsoft® Digital Media Keyboard 3000
                       Attached: 1
                  Controller ID: 0x0
              Vendor/Product ID: 0x045E, 0x0730
                      FF Driver: n/a

              Poll w/ Interrupt: No

              -----------
              USB Devices
              -----------
              + USB-Root-Hub
              | Vendor/Product ID: 0x8086, 0x8C2D
              | Matching Device ID: usb\root_hub20
              | Service: usbhub
              |
              +-+ Generic USB Hub
              | | Vendor/Product ID: 0x8087, 0x8008
              | | Location: Port_#0001.Hub_#0001
              | | Matching Device ID: usb\class_09
              | | Service: usbhub

              ----------------
              Gameport Devices
              ----------------

              ------------
              PS/2 Devices
              ------------
              + HID-Tastatur
              | Vendor/Product ID: 0x045E, 0x0730
              | Matching Device ID: hid_device_system_keyboard
              | Service: kbdhid
              |
              + Terminalserver-Tastaturtreiber
              | Matching Device ID: root\rdp_kbd
              | Upper Filters: kbdclass
              | Service: TermDD
              |
              + HID-konforme Maus
              | Vendor/Product ID: 0x1532, 0x0003
              | Matching Device ID: hid_device_system_mouse
              | Service: mouhid
              |
              + Terminalserver-Maustreiber
              | Matching Device ID: root\rdp_mou
              | Upper Filters: mouclass
              | Service: TermDD

              ------------------------
              Disk & DVD/CD-ROM Drives
              ------------------------
                    Drive: C:
              Free Space: 840.0 GB
              Total Space: 949.9 GB
              File System: NTFS
                    Model: ATA ST2000DM001-1CH1 SCSI Disk Device

                    Drive: D:
              Free Space: 957.6 GB
              Total Space: 957.7 GB
              File System: NTFS
                    Model: ATA ST2000DM001-1CH1 SCSI Disk Device

                    Drive: V:
                    Model: HL-DT-ST BD-RE  BH16NS40 SCSI CdRom Device
                   Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (German), , 0 bytes

                    Drive: W:
                    Model: DTSOFT Virtual CdRom Device
                   Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (German), , 0 bytes

              --------------
              System Devices
              --------------
                   Name: Intel(R) Management Engine Interface
              Device ID: PCI\VEN_8086&DEV_8C3A&SUBSYS_204A8086&REV_04\3&11583659&0&B0
                 Driver: n/a

                   Name: Intel(R) USB 3.0 eXtensible-Hostcontroller
              Device ID: PCI\VEN_8086&DEV_8C31&SUBSYS_204A8086&REV_04\3&11583659&0&A0
                 Driver: n/a

                   Name: Intel(R) Xeon(R) processor E3-1200 v3/4th Gen Core processor PCI Express x16 Controller - 0C01
              Device ID: PCI\VEN_8086&DEV_0C01&SUBSYS_204A8086&REV_06\3&11583659&0&08
                 Driver: n/a

                   Name: Intel(R) 8 Series/C220 Series USB EHCI #2 - 8C2D
              Device ID: PCI\VEN_8086&DEV_8C2D&SUBSYS_204A8086&REV_04\3&11583659&0&D0
                 Driver: n/a

                   Name: Intel(R) 4th Gen Core processor DRAM Controller - 0C00
              Device ID: PCI\VEN_8086&DEV_0C00&SUBSYS_204A8086&REV_06\3&11583659&0&00
                 Driver: n/a

                   Name: Intel(R) 8 Series/C220 Series USB EHCI #1 - 8C26
              Device ID: PCI\VEN_8086&DEV_8C26&SUBSYS_204A8086&REV_04\3&11583659&0&E8
                 Driver: n/a

                   Name: Intel(R) PCH SMBus Controller - 8C22 (Intel(R) SMBus 2.0 Driver)
              Device ID: PCI\VEN_8086&DEV_8C22&SUBSYS_204A8086&REV_04\3&11583659&0&FB
                 Driver: n/a

                   Name: NVIDIA GeForce GTX 770
              Device ID: PCI\VEN_10DE&DEV_1184&SUBSYS_1033196E&REV_A1\4&1CB3190C&0&0008
                 Driver: n/a

                   Name: High Definition Audio-Controller
              Device ID: PCI\VEN_8086&DEV_8C20&SUBSYS_204A8086&REV_04\3&11583659&0&D8
                 Driver: n/a

                   Name: High Definition Audio-Controller
              Device ID: PCI\VEN_10DE&DEV_0E0A&SUBSYS_1033196E&REV_A1\4&1CB3190C&0&0108
                 Driver: n/a

                   Name: Intel(R) Desktop/Workstation/Server Express Chipset SATA RAID Controller
              Device ID: PCI\VEN_8086&DEV_2822&SUBSYS_204A8086&REV_04\3&11583659&0&FA
                 Driver: n/a

                   Name: Intel(R) H87 LPC Controller - 8C4A
              Device ID: PCI\VEN_8086&DEV_8C4A&SUBSYS_204A8086&REV_04\3&11583659&0&F8
                 Driver: n/a

                   Name: Intel(R) Ethernet Connection I217-V
              Device ID: PCI\VEN_8086&DEV_153B&SUBSYS_204A8086&REV_04\3&11583659&0&C8
                 Driver: n/a

              ------------------
              DirectShow Filters
              ------------------

              DirectShow Filters:
              WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
              WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
              WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
              MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
              Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
              WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
              WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.18221
              Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
              Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
              DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
              Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17713
              WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
              Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
              AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17713
              VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17713
              SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
              Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.16426
              AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
              StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
              MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
              MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17713
              SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
              VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
              MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
              Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
              SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
              Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
              Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
              MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17713
              DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
              Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17713
              Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
              ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17713
              Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
              MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
              Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17835
              Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17713
              Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17713
              VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
              WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
              VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
              File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
              iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
              iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
              DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17835
              Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17835
              AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17713
              RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
              Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
              WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
              MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
              DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
              SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.18175
              Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.18175
              MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
              Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
              StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
              Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
              Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17835
              AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
              AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17713
              Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
              MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
              Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
              File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17713
              Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
              StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
              AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
              Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17713
              File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17713
              File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17713
              Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
              Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
              BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
              MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17713

              WDM Streaming Tee/Splitter Devices:
              Tee/Sink-to-Sink-Konvertierung,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

              Video Compressors:
              WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
              WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
              MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
              DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
              MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17713
              Cinepak Codec von Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
              Intel IYUV Codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
              Intel IYUV Codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
              Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
              Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514

              Audio Compressors:
              WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
              WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
              IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
              PCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
              Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
              GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17713
              CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
              CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
              MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17713

              PBDA CP Filters:
              PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528
              PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
              PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

              Midi Renderers:
              Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
              Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17713

              WDM Streaming Capture Devices:
              Realtek HD Audio Line input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
              Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
              Realtek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

              WDM Streaming Rendering Devices:
              Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
              Realtek HDA SPDIF Optical Out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
              Realtek HDA SPDIF Out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

              BDA Network Providers:
              Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
              Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
              Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
              Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
              Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

              Multi-Instance Capable VBI Codecs:
              VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

              BDA Transport Information Renderers:
              BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
              MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

              BDA CP/CA Filters:
              Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708
              Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708
              PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708
              XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708

              WDM Streaming Communication Transforms:
              Tee/Sink-to-Sink-Konvertierung,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

              Audio Renderers:
              Lautsprecher (Realtek High Defi,0x00200000,1,0,quartz.dll,6.06.7601.17713
              Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
              Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17713
              DirectSound: Lautsprecher (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17713
              DirectSound: Realtek Digital Output (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17713
              DirectSound: Realtek Digital Output(Optical) (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17713
              Realtek Digital Output (Realtek,0x00200000,1,0,quartz.dll,6.06.7601.17713
              Realtek Digital Output(Optical),0x00200000,1,0,quartz.dll,6.06.7601.17713

              ---------------
              EVR Power Information
              ---------------
              Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
                Quality Flags: 2576
                  Enabled:
                  Force throttling
                  Allow half deinterlace
                  Allow scaling
                  Decode Power Usage: 100
                Balanced Flags: 1424
                  Enabled:
                  Force throttling
                  Allow batching
                  Force half deinterlace
                  Force scaling
                  Decode Power Usage: 50
                PowerFlags: 1424
                  Enabled:
                  Force throttling
                  Allow batching
                  Force half deinterlace
                  Force scaling
                  Decode Power Usage: 0

               

              Thank you very much!

              Yours,

              belcom.

              • 4. Re: SSD Cache issues on DH87RL and DH77EB
                belcom

                spearson schrieb:

                 

                What version(s) of RST have you tried? What other software have you installed? Are you running Intel(R) Desktop Utilities or any 3rd-party monitoring applications (AIDA64, SpeedFan, HWMonitor, PC Wizard, etc.)?

                 

                Thanks,

                ...Scott

                Can't tell exactly what versions I already tried since I'm facing this problem for over a year now.

                The problem also happens when I do a fresh install with all drivers (no IDU) and no additional software.

                 

                Thank you!

                • 5. Re: SSD Cache issues on DH87RL and DH77EB
                  belcom

                  Just tested the above specified mSATA SSDs with an adapter to connect it to normal SATA port.

                  Got same results as when they were connected to the mSATA port.

                  • 6. Re: SSD Cache issues on DH87RL and DH77EB
                    kevin_intel

                    Hi belcom

                     

                    Are these SSDs new units or have been used to install operating systems? In the case that you have used the SSDs before, my recommendation is to do a low level format on the SSD first and then try accelerating the system with the SSD. Also make sure there are no partitions on the SSD.

                    Have you tried with a firmware update for the SSD?

                    • 7. Re: SSD Cache issues on DH87RL and DH77EB
                      belcom

                      Hi Kevin!

                       

                      All these SSDs were new units. No OS or partition nor anything else have been on those SSDs.

                      Anyway, I did a low level format on two different SSDs (Plextor and SanDisk) and tried again: same results!

                      Then I tried to update the Plextor drive to FW 1.04 (no new firmware for the SanDisk drive available): same results!

                       

                      I wonder if you can reproduce the issue?

                      As I have it on ALL my systems with DH77EB and DH87RL, I assume there need to be a common source.

                       

                      May it helps if I upload a short video showing the issue just to verify that you got the right idea of what goes wrong here.

                       

                      Will try to get such a video done.

                      Thanks for your help so far and I pray for more!

                       

                      Yours,

                      belcom.

                      • 8. Re: SSD Cache issues on DH87RL and DH77EB
                        spearson

                        Belcom,

                         

                        The RST team is asking for additional information. On one of the symptomatic systems, please run IAStorUI.exe, select Help and then select System Report. Best would be to save the output to a file. Send the report to me(either include in a reply or, if you prefer, to me via private message) and I will pass it on to them...

                         

                        Thanks in advance,

                        Scott

                        • 9. Re: SSD Cache issues on DH87RL and DH77EB
                          kevin_intel

                          Hi belcom

                          Can you please post your system configuration from the Intel® Rapid Storage Technology?

                          • 10. Re: SSD Cache issues on DH87RL and DH77EB
                            belcom

                            Here the report of one of the systems:

                            SystemReport1.jpg

                            Part 2:

                            SystemReport2.jpg

                            Part 3:

                            SystemReport3.jpg

                            Thanks,

                            belcom.

                            • 11. Re: SSD Cache issues on DH87RL and DH77EB
                              belcom

                              What the hell are you talking about?

                              The SSD IS SET AS CACHE!

                               

                              Sorry, but it seems that you don't talk about my problem.

                              Please head up to the first post and read again.

                               

                              Thanks.

                              • 12. Re: SSD Cache issues on DH87RL and DH77EB
                                spearson

                                Belcom,

                                 

                                Internal team is saying you are using an older driver. Can you try with the latest package (12.8.0.1016)? Here's a link:

                                 

                                https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23060&lang=eng&wapkw=intel+rapid+storage+technology+%28intel+rst%29

                                 

                                ...Scott

                                • 13. Re: SSD Cache issues on DH87RL and DH77EB
                                  kevin_intel

                                  Hi belcom,

                                  Based on the information from the report, you are using a previous version of the IRST. You can try downloading the latest version at the following link:

                                   

                                  https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=23060&keyword=Intel+rapid+storage+Technology+(Intel+RST)&lang=eng

                                   

                                  Also, since you have tested and done several troubleshooting steps in your system, if the issue persists, I recommend you contacting your local support for a possible replacement of the unit.