12 Replies Latest reply on May 14, 2015 2:54 PM by Thadeausmaximus

    Intel Smart Response Technology

    NoWiS

      Hi,

       

      I want to use a 60GB SSD as a cache to my 1To HDD. But I am not able to setup the Intel Smart Response Technology.

       

      I have a Windows 7 installation on Asrock Z77 Pro 3, Intel i5 3570K and a 1To HDD.

       

      I installed a new 60GB SSD, and enabled the RAID mode in the bios.

       

      But I am unable to access to the options in the "Intel Rapid Storage utility" to setup the SSD as a cache.

       

      I looked on the net, and this forum, some things seems related but nothing seems to be working... Can you help me ?

       

      Thanks,

      NoWiS.

        • 1. Re: Intel Smart Response Technology
          Diego_Intel

          Please check the Intel® Smart Response technology user guide posted here:

          Chipset Software | Intel(R) Smart Response Technology User Guide

           

          If the issue persists, please provide more specific information on what you refer to not being able to access the options to set up the SSD as cache.

           

          In addition, please provide the Intel(R) Rapid Storage Technology system report. Just copy paste here the report generated by following the instructions on this article:

          Intel(R) Rapid Storage Technology (Intel(R) RST) | System reports

          • 2. Re: Intel Smart Response Technology
            NoWiS

            Yep,

             

            That's nearly what I followed.

             

            The Chipset SATA mode is indeed in RAID mode but the "Enable acceleration" button doesn't show up in the Intel RST software.

             

            I think I should emphasize is that windows was already installed before I setted up the RAID mode. Thus, I add to modify some keys in the Windows register to let him work in that mode (and Windows is able to boot up, and properly work).

            I would really like not to reinstall windows.

             

            Thanks for your answer, here is the Intel(R) Rapid Storage Technology system report :

             

            ------------------------------------------------------------------------------------------------

            System Report

             

            System Information

            OS name:  Microsoft Windows 7 Professionnel

            OS version:  6.1.7601 Service Pack 1 7601

            System name:  HOLLY

            System manufacturer:  To Be Filled By O.E.M.

            System model:  To Be Filled By O.E.M.

            Processor:  GenuineIntel Intel64 Family 6 Model 58 Stepping 9 3.401  GHz

            BIOS:  American Megatrends Inc., P1.00

             

            Intel® Rapid Storage Technology enterprise Information

            Kit installed:  12.8.0.1016

            User interface version:  12.8.0.1016

            Language:  English (United States)

            RAID option ROM version:  11.0.0.1339

            Driver version:  12.8.0.1016

            ISDI version:  12.8.0.1016

             

            Storage System Information

            RAID Configuration

             

            Hardware Information

             

            Controller name:  Intel(R) Desktop/Workstation/Server Express Chipset SATA RAID Controller

            Type:  SATA

            Mode:  RAID

            Number of SATA ports:  6

            Number of volumes:  0

            Number of spares:  0

            Number of available disks:  2

            Rebuild on Hot Plug:  Disabled

            Manufacturer:  32902

            Model number:  10274

            Product revision:  4

            Direct attached disk:  S246J9FC308600

            Direct attached disk:  50026B7237066847

             

            Disk on Controller 0, Port 0

            Status:  Normal

            Type:  SATA disk

            Location type:  Internal

            Usage:  Available

            Size:  932 GB

            System disk:  Yes

            Disk data cache:  Enabled

            Command queuing:  NCQ

            SATA transfer rate: 3 Gb/s

            Model:  ST1000DM005 HD103SJ                  

            Serial number:  S246J9FC308600

            SCSI device ID:  0

            Firmware:  1AJ10001

            Physical sector size:  512 Bytes

            Logical sector size:  512 Bytes

             

            Disk on Controller 0, Port 1

            Status:  Normal

            Type:  SATA SSD

            Location type:  Internal

            Usage:  Available

            Size:  56 GB

            System disk:  No

            Disk data cache:  Enabled

            Command queuing:  NCQ

            SATA transfer rate: 6 Gb/s

            Model:  KINGSTON SV300S37A60G                

            Serial number:  50026B7237066847

            SCSI device ID:  1

            Firmware:  505ABBF1

            Physical sector size:  512 Bytes

            Logical sector size:  512 Bytes

             

            Empty port

            Port:  2

            Port location:  Internal

             

            Empty port

            Port:  3

            Port location:  Internal

             

            Empty port

            Port:  4

            Port location:  Internal

             

            Empty port

            Port:  5

            Port location:  Internal

            • 3. Re: Intel Smart Response Technology
              Diego_Intel

              Well, editing the system registry to make the system able to boot is a method that we do not certify, so at the end a fresh operating system install may be required if the issue is not solved.

               

              Try checking the SSD in Windows* disk management, and make sure that there are no partitions on the SSD, so leave all the space as unallocated space.

              Also check in the Intel(R) Rapid Storage Technology user interface in the operating system, click on Manage and check the SATA hard drive, check its status and click on "Suppress S.M.A.R.T. event" (if that is being shown). You can also check this for the SSD.

              1.jpg

              • 4. Re: Intel Smart Response Technology
                NoWiS

                No partition on the SSD, all is unallocated space.

                Nothing like "Suppress S.M.A.R.T. event".


                However, there is an info box stating that the "Windows write-cache buffer flushing policy can be enabled for all RAID array..." under the "Manage" section. But that might not be related...


                Thanks for your answer.

                • 5. Re: Intel Smart Response Technology
                  Diego_Intel

                  Try checking in the RAID option ROM of your system (the option ROM before the operating system loads, to open this you usually need to use Control I). Once you are there check if there are any options for acceleration in the option ROM. This is just to check if the system you have may not support acceleration at all.

                   

                  If so, you may need to test with a separate hard drive, or a separate partition and try a fresh operating system installation to see if the option appears.

                  • 6. Re: Intel Smart Response Technology
                    NoWiS

                    I deleted a partition on the hard drive (not the SSD) and the option appeared ! And it's working now.

                    Yet, I don't know why there's a need for unallocated space on the hard drive ?!

                     

                    Thanks Diego for your inputs.

                    • 7. Re: Intel Smart Response Technology
                      Diego_Intel

                      There might be an isolated issue between that partition scheme in your system and the usage of Intel® Smart Response technology, we have tested similar configurations in which there is an extra partition on the hard drive and it can be accelerated with no issues.

                      Just for the record, how many partitions were in that hard drive and what was the size on them?

                      • 8. Re: Intel Smart Response Technology
                        NoWiS

                        There was 4 partitions :

                        * System Reserved (NTFS) 100 MB

                        * Windows (C:) (NTFS) 449.90 GB

                        * E: (NTFS) 383.85 GB

                        * Linux (Ext4) 97.66 GB

                         

                        I delete the Linux one. And then it worked.

                        • 9. Re: Intel Smart Response Technology
                          Diego_Intel

                          Thank you for the information. I have forwarded this to check if this has to do with a particular partition scheme

                          • 10. Re: Intel Smart Response Technology
                            kevin_intel

                            Sorry for the long delay. I am checking this with development for more updates. I will keep you posted.

                            • 11. Re: Intel Smart Response Technology
                              kevin_intel

                              Thanks for the information you have provided. The information has been sent to the corresponding department. It is good to know your issue has been fixed already.

                              • 12. Re: Intel Smart Response Technology
                                Thadeausmaximus

                                I had the same problem and I solved it this way. Intel smart response seems to need some unallocated space on the drive to be accelerated. After I shrunk the system partition by 1GB, so there was 1GB unallocated at the end of the drive, the option to turn "Enable acceleration" appeared and it now works great. My guess is there need to be some space for raid information to go. I don't know how much space there needs to be. It probably needs far less than 1GB.