I'm using a DC3217BY with the latest 42 BIOS, connected directly to my display with DisplayPort. I upgraded my machine to Windows 8.1 yesterday and now it is telling me that SecureBoot isn't configured correctly.
So I restarted, waited for the Intel logo, hit F2, and changed my SecureBoot settings. I changed it from off to on, I believe. I saved and restarted. Now, everytime I restart I do not see the Intel logo, the first thing I see is the Windows desktop. It's as if the Intel splash screen is not displaying correctly. When I hit F2 repeatedly on boot I'm guessing it goes to the BIOS, because in this case it does not boot to Windows, but it also does not show me the BIOS screen.
So, in summary, after I turned on SecureBoot in the BIOS, I can not see the Intel splash screen on boot, nor can I see the BIOS screen if I hit F2.
Hello Nnellans, you will be able to access the BIOS by moving the configuration jumper to maintenance mode.
Can you try the following workaround and let me know the results?
1. Go to the secure boot options on BIOS
2. Enable secure boot (if disabled)
3. Check on the option that says “Install Intel platform key”
4. Press F10 to save changes and restart the system
At this moment there are not drivers available for Windows 8.1 since this is a preview version.
Windows 8.1 has been in release for close to a week now.
I have the same issue I can't get back into the BIOS since I enabled secureboot. As soon as it powers up, it goes right into Windows. I tried pressing the red switch on the back, it didn't work.
Incidentally, since I didn't install the intel platform key, Windows 8.1 still reports SecureBoot isn't configured correctly, and I can't actually install it.
How do I force it to to come back to the BIOS so I can install the Intel Platform Key?
To get into bios, open the Charm bar (Windows+C), select Settings charm, press the Power button on the settings flyout, now press the Restart menu item holding Shift.
There you can go to Troubleshooting menu and find the UEFI firmware settings item. Select it, and windows will restart into the BIOS settings.
Hello guys, we have been working and trying to replicate this behavior. As soon as I receive any information I will provide the answer on this thread.
If you already tried the work around provided, and you are still not getting the Intel splash screen, please go to the following link and use the Intel® System Identification Utility: http://www.intel.com/support/siu_la.htm?wapkw=%28siu%29
That will generate an 8 digits code called Report Reference ID. Please let us have that code, this will provide us information on what is being detected on your system. In addition please fill in the following information:
AA number and Serial number of the product:
Memory manufacturer and part number:
Once I received this information I will provide this behavior to the engineering team.
I am running Intel NUC Kit DC3217BY with BIOS version GKPPT10H.86A.0042.
My memory is Patriot Signature 16GB (2 x 8G) DDR3-1600/PC3-12800 Model PSD316G1600SK
The System Identification Utility didn't seem to work in Internet Explorer 11 (which comes with Windows 8.1). I had to set Internet Explorer to use compatibility mode, and even then I don't think the Identification Utility worked quite right. It gave me a code of 0219 3494, but it didn't show me any hardware details.
Thanks for the information Nnellans, however I checked the code provided and there is no system information. I am going to notify the engineering team about the use of the System Identification utility in Internet Explorer 11.
Are you able to access BIOS when you put the BIOS jumper on position 2 and 3 (maintenance mode)?
I'm having the same problems as Nnellans
Changing the jumpers on the BIOS didn't help. The BIOS is still not accessable ever since I've activated Secure Boot, after installing MS Windows 8.1.
I've got an Intel mother board DH87RL, AA number AAG74240-401, BIOS Version Intel Corp. RLH8710H.86A.0320.2013.0606.1802, and an Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz processor.
The report reference ID is 0225 3409.
Can you please give me a hint how I can get the BIOS accessable again?