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1. Re: Upgrade to Windows 8.1, now getting "SecureBoot isn't configured correctly"
sylvia_intel Oct 22, 2013 12:19 PM (in response to nnellans)Hello Nnellans, you will be able to access the BIOS by moving the configuration jumper to maintenance mode.
Can you try the following workaround and let me know the results?
1. Go to the secure boot options on BIOS
2. Enable secure boot (if disabled)
3. Check on the option that says “Install Intel platform key”
4. Press F10 to save changes and restart the system
At this moment there are not drivers available for Windows 8.1 since this is a preview version.
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2. Re: Upgrade to Windows 8.1, now getting "SecureBoot isn't configured correctly"
TommyK Oct 22, 2013 4:46 PM (in response to sylvia_intel)Windows 8.1 has been in release for close to a week now.
I have the same issue I can't get back into the BIOS since I enabled secureboot. As soon as it powers up, it goes right into Windows. I tried pressing the red switch on the back, it didn't work.
Incidentally, since I didn't install the intel platform key, Windows 8.1 still reports SecureBoot isn't configured correctly, and I can't actually install it.
How do I force it to to come back to the BIOS so I can install the Intel Platform Key?
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3. Re: Upgrade to Windows 8.1, now getting "SecureBoot isn't configured correctly"
gmanny Oct 22, 2013 4:55 PM (in response to TommyK)To get into bios, open the Charm bar (Windows+C), select Settings charm, press the Power button on the settings flyout, now press the Restart menu item holding Shift.
There you can go to Troubleshooting menu and find the UEFI firmware settings item. Select it, and windows will restart into the BIOS settings.
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4. Re: Upgrade to Windows 8.1, now getting "SecureBoot isn't configured correctly"
gmanny Oct 22, 2013 4:56 PM (in response to sylvia_intel)
I don't have the Install Intel platform key on a Secure Boot tab. What am I doing wrong? -
5. Re: Upgrade to Windows 8.1, now getting "SecureBoot isn't configured correctly"
gmanny Oct 22, 2013 5:34 PM (in response to sylvia_intel)Oh, I've had an outdated BIOS (39), after upgrading to the latest one the option did show up, and selecting it removed the Secure Boot warning.
Although UEFI vendor logo now has an ugly white background
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6. Re: Upgrade to Windows 8.1, now getting "SecureBoot isn't configured correctly"
nnellans Oct 22, 2013 8:42 PM (in response to sylvia_intel)Thanks Sylvia, that fixed it. However, when I boot I still do not see the Intel splash screen and if I hit F2 I still do not see the BIOS screen, it's just blank. But, at least I don't have the "SecureBoot isn't configured" message anymore in Windows.
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7. Re: Upgrade to Windows 8.1, now getting "SecureBoot isn't configured correctly"
sylvia_intel Oct 30, 2013 10:51 AM (in response to nnellans)Hello guys, we have been working and trying to replicate this behavior. As soon as I receive any information I will provide the answer on this thread.
If you already tried the work around provided, and you are still not getting the Intel splash screen, please go to the following link and use the Intel® System Identification Utility: http://www.intel.com/support/siu_la.htm?wapkw=%28siu%29
That will generate an 8 digits code called Report Reference ID. Please let us have that code, this will provide us information on what is being detected on your system. In addition please fill in the following information:
AA number and Serial number of the product:
BIOS version:
Memory manufacturer and part number:
Once I received this information I will provide this behavior to the engineering team.
Regards
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8. Re: Upgrade to Windows 8.1, now getting "SecureBoot isn't configured correctly"
nnellans Oct 31, 2013 8:20 AM (in response to sylvia_intel)I am running Intel NUC Kit DC3217BY with BIOS version GKPPT10H.86A.0042.
My memory is Patriot Signature 16GB (2 x 8G) DDR3-1600/PC3-12800 Model PSD316G1600SK
The System Identification Utility didn't seem to work in Internet Explorer 11 (which comes with Windows 8.1). I had to set Internet Explorer to use compatibility mode, and even then I don't think the Identification Utility worked quite right. It gave me a code of 0219 3494, but it didn't show me any hardware details.
Thanks Sylvia.
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9. Re: Upgrade to Windows 8.1, now getting "SecureBoot isn't configured correctly"
sylvia_intel Nov 1, 2013 2:46 PM (in response to nnellans)Thanks for the information Nnellans, however I checked the code provided and there is no system information. I am going to notify the engineering team about the use of the System Identification utility in Internet Explorer 11.
Are you able to access BIOS when you put the BIOS jumper on position 2 and 3 (maintenance mode)?
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10. Re: Upgrade to Windows 8.1, now getting "SecureBoot isn't configured correctly"
Herman_59 Nov 30, 2013 8:58 AM (in response to sylvia_intel)I'm having the same problems as Nnellans
Changing the jumpers on the BIOS didn't help. The BIOS is still not accessable ever since I've activated Secure Boot, after installing MS Windows 8.1.
I've got an Intel mother board DH87RL, AA number AAG74240-401, BIOS Version Intel Corp. RLH8710H.86A.0320.2013.0606.1802, and an Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz processor.
The report reference ID is 0225 3409.
Can you please give me a hint how I can get the BIOS accessable again?
I
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11. Re: Upgrade to Windows 8.1, now getting "SecureBoot isn't configured correctly"
lef Mar 30, 2014 1:05 AM (in response to sylvia_intel)hello Sylvia
I'm having an odd problem.
After i set up secure boot in the bios, I cannot start at all the nuc i5 haswell. I am just getting a black screen.
I am on a osx (was actually) and do not know any key combination or any possible way to get back to the bios screen.
F2,F7,F10 are not responding.
Thanks in advance
Lef