Please test the latest generic version 22.214.171.12457 (126.96.36.19957) posted here:
Furthermore, please physically remove the add-in video card you have installed in the motherboard and test using only Intel® HD Graphics alone. Then confirm what happens when testing this configuration.
Thank you for your answer.
The driver recommended by you is for Win8, not for Win7.
So I will not use it.
You asked for a test with phyiscal removal of the AMD card. I decided not to that, too.
I resolved the problem instead as follows:
- deactivate the Intel HD4600 onboard card with device manager
- connect the second display with an adapater cable HDMI --> DVI to my AMD PCIe grafic card instead connecting to the HD4600 port
--> now both displays can be used and Adobe PS CS6 no longer reports a problem with the GPU feature.
The driver suggested above is for Microsoft* Windows* 7 and Microsoft* Windows* 8
In addition, having two physical connections to each one of them to two different video controllers is not part of the design and its not validated. That is the reason why you would need to test with the third party video card removed.
In case you are still interested on troubleshooting this issue, please follow these indications and let us know the results.
thank you for your reply.
My system now runs with two monitors both connected to the secondary PCIe grafic card only.(one with DVI, one with HDMI cable)
Why should I open the chassis and physically remove the PCIe card only to test the same two monitors connected to the onboard card ?
Never touch a running system and I'm so glad I have it running now.!
Perhaps sometime later in case I might want to connect a third monitor to my system then I will test again.
I have spent several hours in investigation of this topic and I'm not willing to invest more time now.
This forum thread can be closed now.Thanks!