Please be aware that Intel® attempt to make as many third party components compatible as possible, but do to the sheer quantity of these third party components we cannot always guarantee compatibility. Unfortunately in this instance this would appear to be the case.
- I would recommend you to test another PCI device, it could be a sound card or a video card in order to make sure the PCI port it’s not defective.
- You can also try rolling back to the previous BIOS version 0043, and test the PCI again.
- To this day, there are not drivers available for Windows 8.1 yet. Drivers are provided for production versions of validated operating systems; and Windows 8.1 it’s a preview version.
Greetings Sylvia_intel and thanks for responding to my question.
Based on your answer -- I'm guessing you missed to read the note section that I had listed in my question.
Let me summarize again:
Same set of add-on PCI cards works like a charm in Intel DZ77SL50K motherboard that I used for WHCK certification with Windows 8.1 Enterprise 64bit OS (RTM build 9600). Windows 8.1 did load native driver for ADS Tech's USBIF certified NEC USB 2.0 add-on PCI card.
Problem is with new motherboard DH87MC - in which it just hangs when I try to boot from Windows 8.1 Enterprise 64bit OS DVD.
Karthi, I didn’t miss it, however I would like you to do is to connect the Renesas USB 3.0 on a regular PCI and the ADS Tech NEC USB 2.0 on the PCI-e and restart the system. This is just for testing purposes.
I know the 2 devices work OK on the DZ77SL.
Then, you can try rolling back to the previous BIOS version or wait until the Windows 8.1 drivers are available.
I don't think your suggestion is possible - I mean connecting/inserting PCIx to a regular PCI slot.
Also, I don't think I have to wait for drivers as Windows 8.1 already has native drivers for ADS Tech's USBIF certified NEC USB 2.0 add-on PCI card.
Yes you are correct; there is no way to switch the adapters to a PCI or a PCI-e. When the Renesas USB 3.0 PCIx is connected to the board, you are able to boot to Windows, is that correct?
Have you tried this same configuration, but running Windows 7 or regular Windows 8 operating systems?
May I have the AA# and the serial number of your motherboard?
With just 'Renesas USB 3.0 PCIx connected - 'Windows 8 Enterprise 64bit' and 'Windows 8.1 Enterprise 64bit' -- both boot fine in DH87MC desktop motherboard.
Sorry, at this moment - DH87MC desktop motherboard is busy running 'Windows Hardware Certification tests'.
Which is the behavior if you connect only the PCI on the board?
We now have available the drivers for Windows 8.1, in case that you want to install them. https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&keyword=Intel%20Desktop%20Board%20dh87mc
In regards to your issue, I’m going to try to replicate this issue.
With just PCI plugged into PCI slot of DH87MC - system hangs when I try to boot from Windows 8.1 Enterprise 64bit OS DVD & Windows 8 Enterprise 64bit OS DVD.
With no PCI adapter plugged into PCI slot of DH87MC - able to install Windows 8 & Windows 8.1 both enterprise 64bit edition. But, when PCI adapter is plugged in - system hangs at OS startup screen!
Karthi, for any chance do you have any other PCI device that you could test, like a video card for example?
Would you please try to boot on save mode?
Have you tried using Windows 7?
Looks like Intel's new and latest bios for DH87MC addresses this issue:
motherboard: Intel DH87MC
processor: Intel Core i7-4771
ram: 32GB (corsair CML16GXM2A1600C9 4x8GB)
addon-1: Renesas USB 3.0 PCIx (D720202)
addon-2: ADS Tech NEC USB 2.0 PCI (D720101GJ) -- USBIF certified
os: Windows 8.1 Enterprise 64bit
With new BIOS, Windows 8.1 Enterprise 64bit OS is booting fine with no hang up problem with NEC USB 2.0 PCI card inserted. Finally
On to my next task -- see if I can use this machine as a WHCK Client (crossing my fingers).