I am sorry for the inconvenience.
Based on the information you provided the driver version 126.96.36.199 corresponds to our latest package 16.1.5 for Windows* 7. I may suggest the version 16.1.1 for this particular scenario.
Is this issue happening across different models of access points or security settings? It is also a good idea to update the firmware.
Please let me know if the issue persists.
Thank you for the response and sorry it took so long for me to get back to you.
We have a SonicWall 3500 NSA with about 25 SonicPoint AP's and they are all the same.
I'm going to try installing the driver version you suggested (16.1.1) on a couple laptops to see if this solves it. I will respond later with the results after some testing. Thanks for the help.
OK, I installed driver version 16.1.1 on a couple different laptops as you recommended. I have not had a problem with those machines locking up since. I'm going to downgrade the rest of the machines to that driver and see how it goes. It looks like you have solved my problem, though. Thank you.
I have bad news. I tested the driver version 16.1.1 which corresponds to dell's version 188.8.131.52 on 2 laptops and couldn't get the freezing problem to happen again. I rolled it out to all 70 of our laptops (all the same model) and the problem is occurring all over again. I have no idea what to do at this point.