2 Replies Latest reply on Oct 8, 2013 7:15 AM by Taufeeq

    Driver utilities - Display card driver caused windows to crash

    Taufeeq

      To whom it may concern

       

      I recently purchased a intel i5-2400 (3.1 GHz, 6mb cache 4 cores) intel Q67 express chipset. However the PC did not come with windows on it, thus i had to start from scratch.. After installing windows 7 professional 64-bit, i discovered that the display adapter was marked as a standard VGA card- 8bit, i LOL so loud, and decided that because the pc is an HP rp5800 it should have the second generation intel hd graphics 3000/2000 onboard.

       

      As such i downloaded driver utilities as per intels website, and i downloaded the driver for the processesors, and when i downloaded the driver for the display card, installation completed and pc restarted, however it could not load, windows, as i got faced with the Blue screen of death...

       

      Its vital that i get the correct display drivers, as i cant even watch a 1080p video with the current driver given to me by windows.

       


      Am i doing something wrong? or is there a specific order of doing things?

       

      a response would be greatly appreciated.

       

      Kind Regards