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Dual monitors not working

MShir2
Beginner
‎09-24-2013 12:13 PM
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I have a MSI Z87-G43 motherboard with i5-4670K CPU. When I connect two monitors to the onboard graphic card (1xVGA and 1xDVI) both screens are black, there seems to be a connection when the pc is turned on (i.e it says "DVI, or VGA") but nothing actually shows.

If I only connect one of them then it all works fine. If I connect a second screen while in Windows 8 the computer will hang (no ctrl+alt-del, no nothing).

The setting for dual monitor is also enabled in the BIOS.

The graphics drivers and BIOS are updated.

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Kevin_M_Intel
Employee
‎09-25-2013 07:12 AM
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Hi mechk,

Can you please post you dxdiag report and your graphics report?

To get dxdiag report: Start> type dxdiag> Click on save.

To get the graphics report: Open the Graphics Control Panel> Options> Information center> Save.

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