If this is a branded or wholesale computer, you need to check directly with your computer or motherboard manufacturer in order to troubleshoot this issue.
If you are using this controller, building and designing your own end product (motherboard, computer, embedded system, etc.) please refer to the Intel® Premier Support Web site. If you have access to Intel Premier Support, please submit your questions there. If you are unsure if you have access to Intel Premier Support, please contact your Intel sales representative for assistance. Otherwise, request support from your motherboard manufacturer, computer manufacturer, or Intel® Authorized Distributor.
A list of our distributors can be found at the following web site: