3 Replies Latest reply on Oct 4, 2013 9:23 AM by kevin_intel

    Intel HD Grafics, need to output HDMI 60 hercios...Help please?

    Dario82

      Hello every one, i have a laptop Toshiba L845 with Intel Hd Grafics..I need to output video to a second screen on 1920x1080 60 hercios progresive...but on my settings it dosent apears..it only apear 25 hercios, 29 hercios, 30 hercios...its there any way to change those settings..i dont know maybe installing some new driver or program to improve the video card functions??

       

      Thanks for your atention..

      This is my first post ..or question...

      Thank you very mucho

      Good Luck

        • 1. Re: Intel HD Grafics, need to output HDMI 60 hercios...Help please?
          kevin_intel

          Hi Dario82,

           

          This depends on several factors such as the supported monitor resolutions or the computer. In order for me to verify some important information, can you please post your Graphics report here?

           

          You can get it by accessing the Intel Graphics and Media Control panel:

          1. Right click the desktop and select Graphics Properties.
          2. Select Options> Information Center> Save.
          1 of 1 people found this helpful
          • 2. Re: Intel HD Grafics, need to output HDMI 60 hercios...Help please?
            Dario82

            Hi Kevin..thank you for your help. Sorry it took me so long to give you an answer. I have been really busy here.

            Well i really hope you could help me with this.

            Here below i´m going to paste the information you ask me.

            By the way ..sorry my english im from Cuba...living in Ecuador.

             

            Intel(R) HD Graphics

             

             

            Report Date: 9/20/2013

            Report Time[hh:mm:ss]: 15:02:17

            Driver Version: 9.17.10.2875

            Operating System: Windows 8  (6.2.9200)

            Default Language: Spanish (Mexico)

            DirectX* Version: 11.0

            Physical Memory: 3993 MB

            Minimum Graphics Memory: 32 MB

            Maximum Graphics Memory: 1664 MB

            Graphics Memory in Use: 102 MB

            Processor: Intel64 Family 6 Model 42 Stepping 7

            Processor Speed: 1796 MHz

            Vendor ID: 8086

            Device ID: 0106

            Device Revision: 09

             

             

            *   Processor Graphics Information   *

             

             

            Processor Graphics in Use: Intel(R) HD Graphics

            Video BIOS: 0.0

            Current Graphics Mode: 1366 by 768

             

             

             

            *   Devices Connected to the Graphics Accelerator   *

             

             

            Active Notebook Displays: 1

              * Built-in Display *

             

             

            Monitor Name: Monitor PnP genérico

            Display Type: Digital

            Gamma Value: 2.2

            DDC2 Protocol: Supported

             

             

            Maximum Image Size:

            Horizontal: 12.20 inches

            Vertical: 06.69 inches

             

             

            Monitor Supported Modes:

            1366 by 768 (60 Hz)

             

             

            Display Power Management Support:

            Standby Mode: Not Supported

            Suspend Mode: Not Supported

            Active Off Mode: Not Supported

             

             

            Raw EDID:

            00 FF FF FF FF FF FF 00 4C A3 45 41 00 00 00 00

            00 15 01 03 80 1F 11 78 0A 4F 35 8F 57 55 90 29

            1E 50 54 00 00 00 01 01 01 01 01 01 01 01 01 01

            01 01 01 01 01 01 12 1B 56 72 50 00 0C 30 30 20

            55 00 35 AE 10 00 00 19 00 00 00 0F 00 00 00 00

            00 00 00 00 00 20 52 03 15 00 00 00 00 FE 00 53

            41 4D 53 55 4E 47 0A 20 20 20 20 20 00 00 00 FE

            00 31 34 30 41 54 32 36 2D 54 30 31 0A 20 00 CF

             

             

            * Other names and brands are the property of their respective owners. *


            Thanks again

            Dario Piñera

            • 3. Re: Intel HD Grafics, need to output HDMI 60 hercios...Help please?
              kevin_intel

              Hi Dario82,

               

              Based on the Graphics report, the monitor you are using supports 1366 by 768 (60 Hz) only. My best recommendations in your case are the following:

               

              1. Update the graphics driver in your computer by downloading it at the following link:

              https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23102&lang=eng&OSVersion=Windows%207%20Ultimate%2C%2064-bit%20version*&DownloadType=%0A%09%09%09%09%09%09%09Drivers%0A%09%09%09%09%09%09

               

              1. Test a different monitor. Confirm with the manufacturer what resolutions it can support.