1 Reply Latest reply on Sep 18, 2013 9:25 AM by Diego_Intel

    Unable to Install Intel® Graphics Media Accelerator Driver Windows 7*


      Apologies if this is in the wrong section, I signed up just to figure out this issue.


      For the past few months, I've been trying to figure out what the issue is with my computer and the installation of this driver:




      I currently am using an Inspiron 14R laptop with the following specs:


      Processor: Intel Core i3 CPU M380 @ 2.53GHz (4 CPIs), ~2.5GHz

      Memory: 4096MB Ram

      Video Card: Intel HD Graphics

      Video Card Memory: 1696 MB

      OS: Windows 7


      Based off reading the instructions on installation, this should install perfectly but it is not so. As I attempt to open the set up wizard, I'm only able to click 'Next', 'Yes', 'Next', then when I see it finally about the install, the window just prematurely closes and does absolutely nothing, My graphics have been horrible as of late and I think this driver would help, but I've had no success of even installing once. I've even temporarily disabled, even removed Intel HD Graphics but neither methods have worked.


      What could be the cause? I'd appreciate to have insight on how to install this. Thank you.


      Message was edited by: Jordan Watson