9 Replies Latest reply on Sep 17, 2013 2:07 PM by Fernando

    Add chipset driver to Windows Installation

    smuck

      How can you add SATA driver to Windows 7 64 bit installation ?

       

      The problem is a freeze during Windows 7 64 bit installation loading disk.sys when booting in UEFI mode. Apparently it´s not a problem when installing Windows 8 in UEFI mode. So how can the same correction be done manually to Windows 7 setup files ?

       

      The computer manufacture provides this driver for download: AHCI_Intel_11.7.1.1001_W8x64

        • 1. Re: Add chipset driver to Windows Installation
          Fernando

          Windows 8 has newer on-board AHCI and RAID drivers than Windows 7. That may be the reason why you ran into problems trying to install Win7, whereas the Win8 installation worked fine.

          Have you tried to load the Intel RST drivers v11.7.1.1001 at the beginning of the Win7 installation by hitting the "Load Driver" button?

          Another tip: Unplug all unneeded devices (inclusive HDDs/SSDs except the system drive), before you start with the OS installation.

          Unfortunately you neither have mentioned the chipset of your system nor the SATA mode (AHCI or RAID) your HDD/SSD(s) are running. This makes it difficult to recommend any other special Intel RST driver.

           

          Side note:

          The thread title is somehow misleading, because the Intel AHCI and RAID drivers do not belong to the "chipset drivers",

          • 2. Re: Add chipset driver to Windows Installation
            smuck

            Windows 7 64 bit setup loads drivers before it comes to the screen with load driver option. And the freeze happens when loading disk.sys because of SATA problem. If in BIOS the SATA controller is set to IDE instead of AHCI it makes a difference to the freeze like the setup is working some more before freezing.

             

            Computer TypeACPI x64-based PC  (Mobile)
            CPU TypeMobile DualCore Intel Core i7-3537U, 2900 MHz (29 x 100)
            Motherboard ChipsetIntel Panther Point HM77, Intel Ivy Bridge
            System Memory8010 MB  (DDR3-1600 DDR3 SDRAM)
            DIMM1: Micron 8KTF51264HZ-1G6E14 GB DDR3-1600 DDR3 SDRAM  (11-11-11-28 @ 800 MHz)  (10-10-10-27 @ 761 MHz)  (9-9-9-24 @ 685 MHz)  (8-8-8-22 @ 609 MHz)  (7-7-7-19 @ 533 MHz)  (6-6-6-16 @ 457 MHz)  (5-5-5-14 @ 380 MHz)
            IDE ControllerIntel(R) 7 Series Chipset Family SATA AHCI Controller
            IDE ControllerRealtek PCIE CardReader
            Disk DriveATA TOSHIBA THNSNH25 SCSI Disk Device  (238 GB)

             

            Intel drivers:

            AHCI_Intel_11.7.1.1001_W8x64_A

            Chipset_Intel_9.3.0.1019_W8x64_A

            IRST_Intel_2.1.0.1002_W8x64_A

            MgmtEngine_Intel_8.1.10.1275_W8x64_A

            Win64_15319  (Graphics)

            • 3. Re: Add chipset driver to Windows Installation
              Fernando

              @ smuck:

              Thanks for the quick reply.

              smuck schrieb:

               

              Windows 7 64 bit setup loads drivers before it comes to the screen with load driver option. And the freeze happens when loading disk.sys because of SATA problem. If in BIOS the SATA controller is set to IDE instead of AHCI it makes a difference to the freeze like the setup is working some more before freezing.

              The fact, that the system freezes even in IDE mode, verifies, that a missing or wrong AHCI driver is not the reason for the freezes.

              You should be able to get Win7 installed onto your Toshiba SSD running in AHCI mode without the need of loading or integrating any driver.

              I suspect, that your issue has something to do with your previous Win8 installation in UEFI mode. Since there is no MBR present, you have to install Win7 in UEFI mode as well. Since only Win8 supports a "clean" UEFI mode OS installation (CSM Disabled), you may have to change some BIOS settings within the "BOOT" section.

              • 4. Re: Add chipset driver to Windows Installation
                smuck

                In the Boot section there´s only UEFI|Legacy and the list of priorities.

                The setup shows "Loading files.." and the F8 menu is possible to enter. With AHCI controller it freeze during logo with circling windows. With IDE it doesn´t really freeze, the circling windows go together at logo screen, and then it keeps working a while until it stops. But it can reboot, so it´s not frozen.

                 

                Maybe it´s just not true that Windows 7 64 bit is compliant with the latest UEFI mode boot.

                • 5. Re: Add chipset driver to Windows Installation
                  Fernando

                  smuck schrieb:

                   

                  Maybe it´s just not true that Windows 7 64 bit is compliant with the latest UEFI mode boot.

                  As I already have written, there are differences between Win8 and Win7 regarding the support of a "clean" UEFI installation (CSM disabled).

                  To exclude a corrupted Win7 image I recommend to create a new bootable Win7 x64 installation medium and to retry the installation.

                  • 6. Re: Add chipset driver to Windows Installation
                    smuck

                    Already tried with original Windows 7 64 bit and two different Windows 7 64 bit Sp1 from web. Also tried Rufus to install it (GPT, fat32) on a partition for UEFI boot instead of manually.

                     

                    There´s no CSM option in this BIOS. Only UEFI and Legacy.

                    • 7. Re: Add chipset driver to Windows Installation
                      Fernando

                      @ smuck:

                      You may try the following:

                      1. Do a backup of all current SSD partitions and store it somewhere outside the SSD.
                      2. Download an actual ISO file of the tool "Parted Magic" and create a bootable USB flash drive with it.
                      3. Boot off the Parted Magic USB flash drive and let the tool do a "Secure Erase" of your SSD (if needed, follow the advice of Parted Magic and send the SSD into the "sleep mode").
                      4. Restart the computer and retry to get Windows 7 installed.
                      • 8. Re: Add chipset driver to Windows Installation
                        smuck

                        1 Installed Parted Magic ISO to flash drive. It booted okay in UEFI mode on GPT fat32 running 64 bit default.

                        2 Clonezilla tool in Parted Magic reported problems with MBR/GPT so used Acronis True Image instead. It cloned system drive to ISO except the security system (rollback rx) so that was gone on recover later

                        3 Used Parted Magic Erase Disk tool to perform Secure Erase (Internal) of SSD. It only took 15 secs. So did it twice also without the enhanced option. And it was all unallocated.

                        4 Windows 7 64 bit Setup (in UEFI mode on GPT fat32) still got stuck at Logo screen (when performing an F8 safemode start it´s at loading disk.sys) both when selecting IDE or AHCI.

                        • 9. Re: Add chipset driver to Windows Installation
                          Fernando

                          It seems, that Windows 7 Setup has a problem to detect your Toshiba SSD. As I already have written, this problem is not caused by a missing driver. 

                          These are my (last) suggestions:

                          1. Ask the Toshiba Support for a solution. Maybe a Firmware update will help.
                          2. If you don't succeed this way, I recommend to install Win 8 instead of Win7.