1 Reply Latest reply on Sep 10, 2013 11:05 AM by Diego_Intel

    Drives disabled and incompatible in Rapid Storage Technology screen. Help!


      I have a Lenovo U310 that has a 32GB SSD cache with the 500GB HDD. My windows did not shut down properly and upon reboot, it went to Reading Packed Metadata into memory... then it reboots again. F2 and F12 does nothing. In fact, I tried all the Fn keys


      After many reboots I get "Failed to read packed metadata"  then "there was an error initializing cache. Proceeding without it"


      Then it shows


      0  FFS       RAID0(stripe)    128KB   8GB   Normal

      1  CACHE  RAID(cache)    128KB  21GB  DISABLED


      0  Samsung.........29GB  CACHE DISK (0,1)

      1  ST500 ......      465GB DISABLED


      Then it asks me to press Ctrl-I, which bring me to the Intel  main menu.which shows:



      none defined


      0  Samsung ..... 29GB  INCOMPATIBLE

      1  ST500          465GB  INCOMPATBILE


      Any way to recover? How can I get access to my main drive because there are files that I want to copy 

      Even the system restore button on Lenovo doesn't work.

        • 1. Re: Drives disabled and incompatible in Rapid Storage Technology screen. Help!

          Most likely something was corrupted in the SSD Configuration Information due to system failure, at this point you must remove acceleration to recover.


          If the configuration of cache was in Enhanced mode, you can simply go to the “Acceleration Options” in the OROM UI and choose to remove acceleration by pressing ‘r’.   This will remove acceleration and the disabled state.  You should also reset the Cache Disk to non-raid using the “reset disk to non-Raid” OROM UI option.  Then you can reboot to Windows and re-enable Smart Response Technology in the Windows RST UI. 


          If the acceleration was in Maximized mode, you can perform the same steps as for Enhanced mode, however there is data loss risk involved and you may not be able to boot. This may happen as anything that is in Cache that was never written to the RAID0 volume will be lost, and it may include critical boot information.


          Note, you may need to change their boot order in the BIOS after resetting the Cache Disk.