1 Reply Latest reply on Sep 5, 2013 12:50 PM by sylvia_intel

    Post fails with multible usb drives attached DH87MC


      I have a new computer with DH87MC board, customer uses 4 USB drives.  It will not reliably post with all the drives plugged in.  It may work 4 times then fail.  When it fails the intel logo pops up then before the function keys display for setup/boot it shuts down, screen goes blank, fans stop then it starts back up and displays error that post failed and press y to enter setup no to continue, pressing no just starts the cycle again and it fails again.  The only way to get it to stop failing is to unplug 1 or 2 of the drives and restart pc.  It doesn't seem to matter what drives are plugged to what ports.  I have had the issue with 3 drives and 4 drives but it always seems to post with only 2 drives attached.  If you plug the drives in after boot windows sees all of the drives.


      I have updated the bios, tried plugging the drives into a powered hub, turned off legacy usb.


      I have also turned off boot to usb, since everyone is convinced it is a boot order problem but since it isn't posting I don't think it should matter.  The pc has 3 internal hard drives.


      I am running out of ideas to fix the problem