6 Replies Latest reply on Sep 5, 2013 1:51 AM by SergeyZh

    How to reset "Physical Scrty" on S2600GZ ?

    SergeyZh

      Hello Everybody,

       

      I have several servers on platform R2224GZ4GCSAS.

      After power on the BMC sensor value "Physical Scrty" is 0x0000 and it's Ok. But after 30-60 minutes it switches to 0x0010. It cause warning in ESXi "System unplugged". Does anybody know how to reset this value to 0x0000 and why it switches to 0x0010 ?

       

      NOTE: if I unplug all LAN cables it resets to 0x0000. It's funny but I can't use server without LAN connection. :-)

       

      Thanks,

      Sergey

        • 1. Re: How to reset "Physical Scrty" on S2600GZ ?
          edwardzh

          Apply latest BIOS/Firmware if you haven't yet. If you already have, apply FRU/SDR with LAN connected.

          • 2. Re: How to reset "Physical Scrty" on S2600GZ ?
            SergeyZh

            I've tried all of this exactly as you offer.

            Connected 1 and 2 LAN cables, applied full last firmware update BMC, BIOS, FRU/SDR. Right after update the sensor's value was 0x0000. But after 30-60 minutes of uptime it switched to 0x0010. If I disconnect LAN cables it switches back to 0x0000 with the same delay ~30-60 minutes.

            • 3. Re: How to reset "Physical Scrty" on S2600GZ ?
              edwardzh

              Did you check the SEL for errors?

              • 4. Re: How to reset "Physical Scrty" on S2600GZ ?
                SergeyZh

                Yes, I checked SEL logs. There no helpful info except "Physical Scrty" warning when value changes to 0x0010:

                 

                20609/02/2013 06:57:02Physical ScrtyPhysical Security (Chassis Intrusion)reports LAN Leash has been lost - Asserted

                 

                Unfortunately I can't find the alert when value changes back to 0x0000. :-(

                • 5. Re: How to reset "Physical Scrty" on S2600GZ ?
                  edwardzh

                  So it is LAN connection lost. When the connection is restored it should read like "LAN Leash has been lost - Desserted"

                   

                  You're only using LAN port 1&2 right? Can you test it by disconnecting the LAN cable, monitor the status of System Status LED, and restore the connection? Test it on each LAN port, and check if the SEL reflect the events correctly.

                  • 6. Re: How to reset "Physical Scrty" on S2600GZ ?
                    SergeyZh

                    It sounds right but behavior of servers is different. Server didn't lost connection to LAN because it still work like a charm. Even more: yesterday I sent you the last SEL record no. 206 about lost LAN connection (in fact LAN was connected to all 4 LAN ports). Then I disconnected all 4 LAN cables and after several hours "Physical Scrty" returned to 0x0000 value. Below you can see log messages about it. NOTE: there no Deassert messages.


                    It looks like BMC reset but nobody touched the server and it still unconnected from LAN and ESXi still work on it.


                    I have the same issue on all my S2600GZ motherboards (5 or 6 at all). It might be caused by LAN switches (HP 5800) but there no errors or disconnect messages on switches also.

                     

                    22309/05/2013 00:24:23HDD 14 StatusDrive Slot (Bay)Drive Presence - Asserted
                    22209/05/2013 00:24:23HDD 13 StatusDrive Slot (Bay)Drive Presence - Asserted
                    22109/05/2013 00:24:23HDD 12 StatusDrive Slot (Bay)Drive Presence - Asserted
                    22009/05/2013 00:24:23HDD 11 StatusDrive Slot (Bay)Drive Presence - Asserted
                    21909/05/2013 00:24:23HDD 10 StatusDrive Slot (Bay)Drive Presence - Asserted
                    21809/05/2013 00:24:23HDD 9 StatusDrive Slot (Bay)Drive Presence - Asserted
                    21709/05/2013 00:24:23HDD 8 StatusDrive Slot (Bay)Drive Presence - Asserted
                    21609/05/2013 00:24:23HDD 7 StatusDrive Slot (Bay)Drive Presence - Asserted
                    21509/05/2013 00:24:23HDD 6 StatusDrive Slot (Bay)Drive Presence - Asserted
                    21409/05/2013 00:24:23HDD 5 StatusDrive Slot (Bay)Drive Presence - Asserted
                    21309/05/2013 00:24:23HDD 4 StatusDrive Slot (Bay)Drive Presence - Asserted
                    21209/05/2013 00:24:23HDD 3 StatusDrive Slot (Bay)Drive Presence - Asserted
                    21109/05/2013 00:24:23HDD 2 StatusDrive Slot (Bay)Drive Presence - Asserted
                    21009/05/2013 00:24:23HDD 1 StatusDrive Slot (Bay)Drive Presence - Asserted
                    20909/05/2013 00:24:23HDD 0 StatusDrive Slot (Bay)Drive Presence - Asserted
                    20809/05/2013 00:24:22HDD 15 StatusDrive Slot (Bay)Drive Presence - Asserted
                    20709/05/2013 00:24:10BMC WatchdogManagement Subsystem Healthreports it has been asserted - Asserted
                    20609/02/2013 06:57:02Physical ScrtyPhysical Security (Chassis Intrusion)reports LAN Leash has been lost - Asserted

                     

                    I'll appreciate any ideas from you. Thanks in advance.